Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from London

Renovate the bathrooms!

Posted 01-Sep-2014
The Southgate is in a brilliant location, in beautiful Southernhay with it's lovely Georgian terraces, close to the Catherdral Close but this hotel really doesn't fulfil it's potential. The rooms are alright but the bathrooms are tired and in desperate need of renovation, decidely stuck in the 80s. Our latest stay was in a room with can extractor fan that didn't seem to turn off and the bathroom ceiling around the fan was stained from a previous leak. The breakfast isn't worth it when you can stroll round the corner and get something much tastier and less expensive in Carluccio's. My pet gripe with hotel though is having to pay for car parking, that annoys me!
2 out of 5
by A verified traveller from c

Check in was late caused us problems as tight dead

Posted 28-Aug-2014
Rooms were not ready guest all complaining bedding piled up on corridor obvious staff shot age problems electric out for an hour and a halfgary
5 out of 5
Recommended
for Couples
by A verified traveller

Excellent Hotel within walking distance of City

Posted 13-Aug-2014
Pros: Good sized well appointed room Hotel is close to city with indoor swimming pool
Cons: Specialist windows fitted to rear bedrooms to cut down on noise from outside, or additional internal double glazing.
Location: Lots to do very compact city, restaurants and Pubs within walking distance, excellent location for daytrips.
We stayed in a privilege room as this was all that was available. This turned out to be money well spent. The room was a good size, well appointed with modern furnishings and very comfortable. The bathroom may have disappointed some as there was no bath having a large shower cubicle. The service from staff was excellent, breakfast was good, and the indoor swimming pool was also very clean. Exeter is a lovely City, very compact, and good roads out in all directions, which makes it a convenient place to stay, if you wish to also venture out on the odd day trip. All in all a very nice hotel in a very pleasant City.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and pleasant with helpful staff

Posted 06-Aug-2014
Pros: Location: proximity to the Cathedral and historic centre. Very comfortable beds.
Cons: Bathrooms functional but somewhat dated and in need of a refurb. However spacious and water pressure great.
Visiting for a weekend. Selected for its location. Delighted with our choice, would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient for city centre

Posted 15-Jul-2014
Pros: Dinner was lovely, particularly as we were very well looked after by Melanie. The food was tasty, reasonably priced & my food allergy no problem.
Cons: Biscuits to have with tea or coffee would be nice, but otherwise no complaints!
Location: Great position for Exeter city centre.
Stayed one night for university graduation. The hotel was busy for graduation week, but staff were well organised and helpful. Our room was clean, a good size and had all we needed; good sized bathroom, comfortable bed etc. It was really useful being able to leave the car in the hotel car park for the day. Unfortunately, we did not have time to try out the pool.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 08-Jul-2014
Great central location near shops and Resturants. Staff very friendly. Great pool and gym.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jul-2014
We had 2 rooms and were upgraded. It was an excellent stay. Nice hotel, good location, excellent staff.
5 out of 5
Recommended
for Couples
by Kev from Spain

Great location for sightseeing, and shopping.

Posted 23-Jun-2014
My wife and I use hotels on a regular basis, and it more than desevred a 4 star rating.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 12-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 10-Jun-2014 on Hotels.com