Ratings based on 417 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant city centre hotel

Posted 31-Mar-2015
Pros: Position. Comfortable. Pleasant and helpful staff
Location: City centre with all main facilities walkable. Exeter has a great museum. Lovely cathedral.
Despite the fact there is a car park it was virtually impossible getting in to it. Cars were parked in positions which meant that it was difficult to manoeuvre. It is also expensive (£10 per day).So not a good start. Kettle was broken in room but it was replaced when requested. Other than that a very comfortable place to stay in a great position for exploring Exeter.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Noisy

Posted 30-Mar-2015
Lovely hotel, couldn't fault anything apart from the fact the staff places myself and children opposite a room full of hens and right near the entrance. The noise was terrible and we were woke up constantly by the doors banging and people coming in drunk banging up the stairs. A very expensive night for a terrible nights sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Mar-2015
A very pleasant stay , staff very friendly and polite. Breakfast overpriced ,but overall a welcome break.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel in central location.

Posted 13-Mar-2015
Most enjoyable stay meeting up with friends. Hotel is quiet,comfortable,and we'll located near all the sites and shops. Staff were the most helpful and friendly I have encountered in a hotel. Excellent throughout.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom cornwall

Nice lobby but bedroom just average

Posted 24-Feb-2015
Hotel was ok. Lovely lobby but bedroom was freezing and heating/aircon wasnt working on arrival.ok for a one night stay and very central.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom swc

Nice hotel

Posted 08-Feb-2015
Really friendly staff There's car parking available but have to pay Also there's swimming pool so bring ur swimming gear Had a nice time shame just for a night, would love to have stayed longer
3 out of 5
Recommended
for Business Travellers
by MISS Zfrom London

Keep proof if rate includes breakfast or pay twice

Posted 25-Jan-2015 on Hotels.com
Only problem as such was with hotel staff asking me to send them proof my rate was with breakfast after initially denying rate was inclusive for 2 wks in a row - not really for me to help them out beyond show them proof on my phone having been denied already. I mean what it i had no phone proof with me on check in?they put public in doubt this way and possibly even would double charge and create hassle getting refunded / need to get own house in order after first wk to prevent such issue next wk really. Also no real apology for being denied. Failed to service an apology with any incentive to assist further - great hotel failed in this part in service at checkin.
5 out of 5
Recommended
for Business Travellers
by Joe

This traveller left a rating score only Posted 24-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by David

This traveller left a rating score only Posted 21-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Johnfrom Ipswich

location location

Posted 16-Jan-2015 on Hotels.com
Good central location. Shame about the car park price and not really big enough on Saturday nights.