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Reviews of Hampton by Hilton Exeter Airport

3 out of 5
Hampton by Hilton Exeter Airport
Exeter Airport, Exeter, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Stayed 1 night in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great option for Exeter.
It was easy in every way. The staff were all friendly and helpful. It felt like a family. There was plenty of room in the lounge and dining area. Room was a good size. Better than Premier Inn. Free Wifi. Free breakfast. Note to Management: It might be a good idea to put a clearer sign by the toaster - DO NOT PUT CROISSANTS IN THE TOASTER.
Stayed 2 nights in Dec 2022

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked two rooms but when I checked in, the receptionist said there were four rooms booked under my name. My order confirmation from Expedia was for 2 rooms and payment for two rooms was taken so not sure what happened there, glitch maybe? Rooms were great and the bed was super comfy, had a great nights sleep. Great selection for breakfast, I had cooked breakfast which wasn’t great I’m afraid, would go for continental option next time.
Stayed 1 night in Dec 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Fantastic value, best hotel experience for a while.
Stayed 1 night in Dec 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
From start to finish the staff couldn’t have been more accommodating and friendly! The hotel/room was clean, modern and festive. It was fantastic value for money and the real fast included in the rate was faultless. We met family for a night before flying home to Jersey - it was warm, cosy and perfect for a family get together just before Christmas. Would definitely book again!
Stayed 1 night in Dec 2022

8/10 Good

Catherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bed & pillows were very comfy. Shower was a bit dirty but spacious. Good amount of towels to use & a good size room. Good location. Lovely breakfast with a great selection of choices.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Janice

Stayed 2 nights in Dec 2022

10/10 Excellent

Adrian

Stayed 1 night in Dec 2022

8/10 Good

BELINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and elegant. The beds were quite solid which I like but mine squeaked each time I rolled over.
Stayed 1 night in Dec 2022

8/10 Good

Tracy

Stayed 1 night in Dec 2022

10/10 Excellent

Mary, JERSEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman on my own I found the security good with having to use card for corridor and room door. Everything was very clean and very comfortable bed. The room was really good. The staff were really nice and helpful and the price was very reasonable.
Stayed 1 night in Dec 2022

8/10 Good

Mike

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay, but only 1 lift in operation, and room 321 smell of smoke, did tell reception. Staff excellent
Stayed 2 nights in Nov 2022

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a 5*
We were super impressed with our stay perfect size room for our family of 3. Staff extremely friendly and kind especially when knowing I was feeling unwell. Expected it to be noisy being so close to the airport we didn’t hear anything at all. Nothing was too much trouble. Breakfast was delightful so much choice. The whole hotel was cleaned to a very high standard. Most definitely will stay again. Couldn’t be any happier with this hotel and have already and will continue to recommend to others.
Stayed 1 night in Nov 2022

8/10 Good

Boscope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nill

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2022

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service ,nice hotel
Good room which was big enough and comfy. Awesome service from staff throughout our stay which made it so good. Excellent breakfast.
Stayed 1 night in Nov 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

DAVID J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This hotel is excellent and extremely well run. The staff are all very friendly and competent. Great location. The room was very well presented. Clean, nice comfortable bed. Excellent bathroom with all free toiletries. The free buffet breakfast is amazing. Good free wi fi too and free parking. Faultless stay.
Stayed 4 nights in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was a good size but the bed was disappointing, it was very uncomfortable the bedding was old especially the pillows which were very old feather ones ? They were stained and lumpy. We phoned reception at 11pm and they did bring us 2 synthetic pillows which were much better .We both had a terrible nights sleep. The sofa in the room was also old and uncomfortable, I honestly would not return to this hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed there to break the drive from London to Penzance. We used to do the drive in one but I am disabled and a six hour drive is too much in one day. Attractive, clean modern hotel, breakfast bar is excellent, bar snacks are limited and evening meal offer is only adequate. Very few vegetarian/vegan options. Food was tasty and well presented. Staff are very friendly, helpful and professional. Room was clean, spacious, well furnished and very quiet, despite being next to the airport. Bed was very comfortable.. Wet room was also spacious, with plenty of towels. We would happily stay there again.
Stayed 1 night in Nov 2022

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fine but difficult to find with road works etc at the airport
Stayed 1 night in Oct 2022

8/10 Good

David

Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Saleem

Stayed 1 night in Oct 2022

10/10 Excellent

Stephen

Stayed 1 night in Oct 2022

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great but not straightforward to the hotel without a car and a bit to the airport on foot. Some form of a shuttle would make it more appealing for airport users.
Stayed 1 night in Oct 2022

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very short stay, but very happy with the facility.
Stayed 1 night in Oct 2022

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Service was excellent across all staff. Breakfast was delicious and a wide choice on offer. Only criticism was bed was very hard and very creaky and the pillows were far too soft and unsupportive
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SuperbStay
The staff were excellent, right from arrival to checking out. Breakfast was superb, room was superb, will definitely stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Heather

Stayed 1 night in Oct 2022

10/10 Excellent

Tamasine

Stayed 1 night in Oct 2022

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel-hard to get to.
This hotel is very hard to get to!!!! Please invest in some signs. It’s all over your reviews! Why are you asking if you don’t care? Manager do your job. One very small sign in industrial area to turn in but nothing after that. Only way I knew was reading review. Good note, staff was so friendly and helpful. Close to airport but PLEASE, help out of area travelers.
Stayed 1 night in Sep 2022

10/10 Excellent

cassie

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stopover
Always a good place to break the journey to Cornwall. Really helpful in sorting a ground floor room so more convenient for getting the dog in/ out
Stayed 1 night in Sep 2022

10/10 Excellent

Annette

Stayed 1 night in Sep 2022

10/10 Excellent

DAVID J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special stay
The location was excellent. Very quiet and safe. Easy access to the motorway, and seaside resorts. All staff were exceptionally helpful and friendly. Really nice room with comfortable bed, and superb bathroom. The breakfast was outstanding.
Stayed 4 nights in Sep 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
No more tonadd
Was exactly what I required and the staff were helpful and friendly
Stayed 2 nights in Sep 2022

4/10 Poor

vickie

Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained friendly staff
Stayed 1 night in Sep 2022

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
disable. bed to lo
Stayed 5 nights in Sep 2022

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had noisy neighbours on night one (3 am) of a 3 night stay. It took a while to contact reception and get it resolved but eventually sorted and after a heavy complaint the hotel wiped the cost of one night from the bill. Overall very good accomadation, friendly staff and pleasant bar food.
Stayed 3 nights in Sep 2022

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
The hotel was lovely and clean. The staff were very friendly, the breakfast was great, lots of choice. Parking was free and we parked both nights even when the hotel was full.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mike

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeter
Lovely hotel, very nice staff, nice clean large rooms, good breakfast.
Stayed 1 night in Sep 2022

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel with good sized well appointed bedroom. Inclusive breakfast buffet was far better than I had expected - nice touches like crumpets and cook them yourself waffles. Little in the way of facilities other than a small gym but this is an airport hotel so the majority of its residents will be overnight stays - it’s not a resort hotel.
Stayed 1 night in Sep 2022