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Reviews of Fingle Glen Hotel

3.5 out of 5
Fingle Glen Hotel
Five Mile Hill, Tedburn St Mary, Exeter, England

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tracey

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very small site. Few of the lights didn’t have light bulbs, no towels as had to go buy towels for our stay and also toilet paper. We had a mop bucket but no mop, the saucepans and oven trays were dirty and scraped.
Stayed 4 nights in Jan 2024

4/10 Poor

Marlene

Disliked: Amenities
I had booked a stay in the clubhouse at Fingle Glen but was ‘upgraded’ to a lodge due to the fact they had no heating. There was no WiFi in the lodge and I was unable to use the television although they did try to remedy this. The lodge was comfortable but the lack of WiFi which I was not aware of was disappointing.
Stayed 2 nights in Jan 2024

8/10 Good

GI

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Second time staying here within a couple of weeks. Has become our go to choice when visiting family in Exeter. The mattreses could do with an upgrade but the customer service is unrivalled and the breakfast is exellent. Will definitely keep visiting.
Stayed 2 nights in Dec 2023

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and very cosy
No towel or toiletries but the space was great for 4people and hot tub added perfect touch. The bathrooms and bedrooms were clean the staff was friendly. We paid during December 14th £252 for 2 nights 4 people and this was a fantastic deal compared to what other hotels were charging. You need a car if you want to stay here. They had fridge dishwasher and washing machine. No iron but an ironing board. Plates cutleries and pots and pans
Living room of Inside the cabin
Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

8/10 Good

GI

Liked: Cleanliness, staff & service
Great value for money
Some condition issues however, the property is clearly being refurbished so for the price of the stay the value was excellent. Staff went out of their way to make the stay better. Location was excellent. Beautiful scenery. Breakfast was very good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the perfect weekend getaway
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Fingle weekend break
Staff were friendly and made us feel welcome, the accommodation was nice and comfortable, will definitely visit again
Stayed 2 nights in Nov 2023
Response from Fingle Team on 20 Nov 2023
Many thanks for taking time to leave us a review. Hope to see you again soon.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend you stay in the Suite.
I stayed in their hotel Suite. I was very surprised with the size and layout of the seating room, separate bedroom and bathroom. Parking was right in front of the building. Staff very helpful and friendly.
Stayed 1 night in Nov 2023
Response from Fingle Team on 20 Nov 2023
Thank you for leaving us a review. Hope to see you again soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lodge was outdated, broken tiles on kitchen floor. Mould in shower room, old carpet. Doors on kitchen cupboards broken. Frozen burger stuck to shelf in freezer. Tissues, bottles and lighters around the outside the hot tub
Stayed 2 nights in Aug 2019

10/10 Excellent

H Sampat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & comfortable
Good value hotel with clean and comfortable room. The staff were friendly and the the service was great. An excellent breakfast choice was included in the price. Overall very satisfied. Will stay again.

10/10 Excellent

The Clarkes, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic space for families and pampering
We stayed in a cabin and it was fantastic. Very spacious and plush. It was so relaxing. The bar and restaurant were both great and the best steak I have ever had! Breakfast again was great. I would highly recommend this hotel and paricuarly the cabins.

8/10 Good

George T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good and clean. Dining area can be noisy at times due to adjacent "golfing" bar area.