Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from EX14

Nice location

Posted 28-Jun-2015
Pros: Central to Exeter and all its amenities.
Cons: PARKING !!!!!!
Location: Loads of lovely pubs and restaurants catering for all tastes.
Hotel is very warm and welcoming. Staff are efficient and friendly. I lost my room key but a new one was issued with minimal fuss. The Michael Caines restaurant is excellent although the standard of service was not as good as the last time we stayed. We had to wait almost 45 minutes for breakfast the following morning because the order had been missed. However the waitress noticed the error and resolved the issue quickly and apologetically.
2 out of 5
by A verified traveller

well situated for exeter centre

Posted 21-Jun-2015
Pros: Its position in for access to the town.
nearest carpark quite a way to hotel, costing £12 per 24 hours,needed taxi, as luggage involved,resturant menu ? have a very heavy lunch.
4 out of 5
Recommended
for Everyone
by A verified traveller from berkshire

Nice hotel but bad acoustics

Posted 15-Jun-2015
We were upgraded which we thought was lovely, the bedroom itself was clean and the bath was lovely. The views of the cathedral was beautiful. However, by the morning we wished they had just given us the room we paid for. They put a bridal party in the room above us and with the hardwood floors and acoustics which are expected in a building this old...we didn't sleep a wink after the party upstairs woke at 5am. We were so tired the next day and very disappointed. The staff didn't seem that surprised when this was mentioned at check out. Surely they should either put brides on the lower floors or at least put rugs in their room so that the people below aren't disturbed. I'm an extremely deep sleeper and it even woke me up, people coming in and out of their room constantly and people up and down stairs and heels walking across the floor. I would maybe stay at the hotel again but it would depend on whether they were hosting a wedding. We paid a lot of money to stay for one night and if you can't sleep in a hotel...what's the point
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 04-Jun-2015
Comfortable and welcoming with staff that were approachable and helpful yet unobtrusive. Great old building but watch out for the sloping floors! Great character; excellent views of the cathedral!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Very pleasant stay. Staff excellent

Posted 19-May-2015
Seamless check-in and very attentive staff throughout the hotel. Very clean
5 out of 5
Recommended
for Everyone
by A verified traveller from devon

Staff were brilliant -credit to SW hospitality

Posted 13-Apr-2015
Great food -great service Would return if in the area
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 31-Mar-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Tom from Helston

Superb

Posted 31-Mar-2015 on Hotels
Superb, as always.
5 out of 5
Recommended
for Everyone
by A verified traveller from stockport

Very nice hotel

Posted 25-Mar-2015
Pros: We liked the cleanliness and the location.
Location: We visited Exeter to be near my sister, the hotel was the ideal location for that and the shops and the lovely cathedral.
We stayed at this hotel because of its location which was close to everything. It was a nice room, comfortable and very clean. The staff were very friendly and helpful. The only negative was that the safe did not work.
4 out of 5
Recommended
for Couples
by Colin from Stroud

tiny bedroom

Posted 25-Mar-2015 on Hotels
The Hotel was in a brilliant position, the breakfast was excellent as was the staff. The only thing that let it down was the size of the bedroom, tiny and not very well laid out.