Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Very pleasant stay. Staff excellent

Posted 19-May-2015
Seamless check-in and very attentive staff throughout the hotel. Very clean
5 out of 5
Recommended
for Everyone
by A verified travellerfrom devon

Staff were brilliant -credit to SW hospitality

Posted 13-Apr-2015
Great food -great service Would return if in the area
5 out of 5
Recommended
for Everyone
by A verified travellerfrom stockport

Very nice hotel

Posted 25-Mar-2015
Pros: We liked the cleanliness and the location.
Location: We visited Exeter to be near my sister, the hotel was the ideal location for that and the shops and the lovely cathedral.
We stayed at this hotel because of its location which was close to everything. It was a nice room, comfortable and very clean. The staff were very friendly and helpful. The only negative was that the safe did not work.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2015
Pros: Location and staff
Lovely stay, great location, however our room was very small
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Hotel in lovely setting

Posted 02-Mar-2015
Pros: Central location
Cons: Parking arrangements
Location: Lots to see nearby
Hard to find and parking difficult but otherwise good
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay

Posted 02-Mar-2015
Very good hotel, it was a shame there was building work underway. Would definite return
5 out of 5
Recommended
for Getaway With Friends
by jofrom Congresbury, nr Bristol

Great place

Posted 24-Feb-2015 on Hotels.com
Fantastic hotel, beautiful old building with the most helpful staff and comfiest beds
2 out of 5
by A verified travellerfrom Basingstoke

The only plus point is the fantastic location

Posted 20-Feb-2015
Pros: You step out of the hotel, and all that the city of Exeter has to offer is within walking distance.
Location: You can walk to the shops, and restaurants, and to the river, and you are located right in front of the Cathedral.
We booked a twin and although our booking quoted us the twin room rate, the booking went through as a double. The shower water flow was very poor and was crying out for a water pump. The bedroom had no sound insulation and we could hear everything the chap next door was doing. When we went to check out, there was someone else's drinks, and someone else's breakfast, on our bill. I think that this might be because the staff were not asking customers to sign for things, and so they had left themselves wide open to customers billing goods and services to other people's rooms. The hotel was covered in scaffolding and so the view of the cathedral which the hotel boasts about, was not available. The cafe was also closed for renovation. A memo advising me about all of this was sent to me at 9pm on 18/02/15, *after* I had arrived and checked in, and unable to change my booking, or set my expectations! The email referred to the highlights of the hotel such as a reference to "the most comfortable Vi-Spring bed you will ever sleep on". In fact, the bed was so worn out that it was like sleeping on a bouncy castle. When I got close to the edge (where people would sit), I would almost topple right out. Luggage "left at reception" is literally just left a reception (not even behind). There is no security at all. Unless the hotel is "on a deal", I would give this hotel a miss. The Premier Inn in Exeter is much better and has a breakfast bundled rate, unlike the ABode.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2015
Excellent location in Exeter City Central. Room facilities and layout are second to none. Very friendly and helpful staff
5 out of 5
Recommended
for Business Travellers
by Tomfrom Helston

Never fails to disappoint

Posted 09-Feb-2015 on Hotels.com
Superb, as always