GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Club Level King
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Lodging Michigan thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Accessibility Options
Property Amenities
Rooms
Westin Book Cadillac Detroit offers 453 air-conditioned accommodations with CD players and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.
This Detroit hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as speakerphones with voice mail. Additionally, rooms include safes and coffee/tea makers. A turndown service, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Westin Book Cadillac Detroit
of guests recommend
out of 40 reviews
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Showing 1 - 10 results (of 40) · See more Westin Book Cadillac Detroit reviews
“Detroit doesn't deserve a hotel like this”
Comfortable bed, large room, clean facilities. The neighborhood around is a bit run-down, like the rest of Detroit, but you wouldn't know it staying in this hotel.
“Very Nice”
Very good proximity to the Detroit Jazz Festival in Hart Plaza. Experienced a couple of small problems 1) one day, the maid service did not leave washcloths; 2) the concierge did not have updated Jazz festival schedules available on another day. Both issues were easily mitigated.
“We will stay again!”
We really enjoyed the stay. We usually stay with relatives when we visit the city; we were more rested this visit.
“Luxury in Downtown Detroit”
Wow, this is one nice hotel. Our family loved our stay, the pool and hot tub were very nice and well maintained. The room was a good size and the bathroom was one of the largest I've seen. Top notch all around!
“Great choice for Downtown Detroit”
The hotel is an impressive landmark in downtown Detroit. Staff was courteous and helpful -- even the poor doormen out front during a particularly cold and windy day. Room design and cleanliness exceeded expectations and was very comfortable. The in-hotel bar off the lobby was inviting and lively with great selection of drinks and delicious desserts.
“Best you are going to get in rundown downtown Detroit”
Stayed for weekend and have often stayed at Westin hotels before. The hotel itself is good, however the area surrounding it is desolate. There are no close by resturants (other than the expensive ones attached to hotel) as most of the buildings around the hotel are closed and empty. Staff were not too knowledgeable either about surrounding area either (one valet did not know where the People Mover Station was, which was one block away). Housekeeping did not get to room until almost 3:00 pm which is longer than I would have expected. Also, they charge for in-room internet, which is normal, however they also charge to use the business center. Fortuantely we had 4G on phone, but that didnt help us out when we wanted to print anything out. overall, good hotel, some compaints, but surrounding area is deplorable and and a reminder of hard times. Lots of closed business. first time to Detroit and will be last I'm sure.
“Very good for Detroit”
This is easily the nicest hotel in Detroit, though the customer service varied wildly. The front desk and concierge staff were wonderful, but the bar service was inattentive. Most disappointingly, the "Service Express attendant" (what Westin calls the hotel operator) seemed so apathetic when I called for a wake-up call (she just said "OK" and immediately hung up on me when I politely requested a time) that I was actually a bit surprised when the wake-up call actually came (though it was not on time; it was five minutes late). Otherwise it was a satisfying stay.
“The best service & best staff”
All of the staff of this hotel are very nice and kind. Room is clean and comfortable. I definitely stay this hotel, if I go to Detroit again.
“excellent experience”
the surrounding area is kind of sketchy to most so its not a hotel where you can take a walk around so drove to the upscale mall with shopping about 20 minutes away. luxury rooms, great bed, awesome service. parking in the adjacent garage was a painful alternative to 25 dollar per night valet parking. otherwise no complaints whatsoever. would definitely stay there again
“Awesome weekend trip!”
Awesome staff!! Everyone we encountered was very friendly and helpful. The rooms were more than we expected! A short walk to the people mover and MGM casino. We will stay there again for sure.
Showing 1 - 10 results (of 40) · See more Westin Book Cadillac Detroit reviews
1114 Washington Blvd Detroit, 48226 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for Westin Book Cadillac Detroit is Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 27.4 km / 17 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Detroit, Michigan, United States of America: Detroits metro area is home to nearly six million people. Downtown Detroit has undergone extensive urban renewal in the last 15 years. The 982-acre Belle Isle Park is a popular destination. Sports are big in the Motor City. The Detroit Tigers play baseball at Comerica Park, the Detroit Lions (football) are at Ford Field, and the Detroit Red Wings (hockey) are at Joe Louis Arena.
1114 Washington Blvd Detroit, 48226 United States of America
