"Loved all the staff at San Marello! Top notch people! Shinola the front desk employees need to stop talking to each other and pay more attention to the guests. When you just leave your luggage with the man at the counter to store for you and you literally come back 10 minutes later and he can't even remember who you are by your face, there's an issue! Especially for what you pay for a room and I've stayed there many times! I'm even a foundry member of The Shinola Store!"
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