Exterior

Reviews of La Quinta Inn & Suites by Wyndham Detroit Utica

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1006 reviews" "
Rating 8 - Good. 254 out of 1006 reviews" "
Rating 6 - Okay. 133 out of 1006 reviews" "
Rating 4 - Poor. 95 out of 1006 reviews" "
Rating 2 - Terrible. 91 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie

Business traveller
Liked: Cleanliness, amenities
Nice
Stayed 4 nights in Mar 2024

4/10 Poor

Daphne

Very disappointed went thru 3 rooms. First rom the lights didn’t work smh. The second wasn’t clean sheets had wholes and stains like they just flipped them over. They were on inside out lol. He third room was ok I couldn’t sleep comfortably ended up leaving at 330 ish am. You get what you pay for
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was being on the 4th floor and the elevator was down over night but other than that great stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stay
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
nice safe place
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the beds were very comfortable. Overall the hotel was in good condition and provided a wonderful stay. My only comments are that the rooms could use a dusting and the bed sheets had holes in them. Overall a good stay
Stayed 2 nights in Mar 2024

10/10 Excellent

arkan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rosie

Liked: Staff & service, amenities, property conditions & facilities
Everything.
Stayed 6 nights in Mar 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Feb 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was clean and did not have a musty or state smell. There was a little traffic noise in the early evening from the freeway.
Stayed 1 night in Mar 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 2 nights in Feb 2024

4/10 Poor

Rei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had a weird smell and the sink was not working. Got this room for 4 days, stayed there only 2 days.
Stayed 4 nights in Feb 2024
Response from Management on 26 Feb 2024
We appreciate your feedback; we apologize for the issues that you encountered during your stay. We will take all feedback and take appropriate action. We hope you consider staying with us in the near future.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay good pricing
Stayed 1 night in Feb 2024

4/10 Poor

Katlyn

Travelled with family
Was misrepresented on Expedia, there was no hot tub. Room was dirty when we checked in.
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
Thank you for your feedback, I apologize for the issues that you experienced during your stay. We will address all concerns and hope you will return in the near future

10/10 Excellent

Svietlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
We appreciate your feedback and are happy you enjoyed your stay

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We’ve stayed at this location on quite a few occasions. Maybe the last. Has progressively become less enjoyable. Breakfast has gotten smaller, coffee not very good. Toilet had trouble flushing. Shower was not hot. The person checking us out was not very interested in our concerns. The staff member is probably the biggest disappointment.
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
Thank you for addressing the concerns you experienced during your stay. We take all feedback seriously and will address each issue appropriately with our staff. We hope you will consider returning as we strive to make our guests experience exceptional.

6/10 Okay

Earl

Stayed 2 nights in Feb 2024
Response from Management on 20 Feb 2024
Thank you for your feedback. I see you rated your stay 3 of 5. We hope you will return in the near future and we can better your stay experience.

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
We appreciate your feedback

4/10 Poor

Luke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was just an okay stay, room was sorta clean, had stains on the headboard. Breakfast was below average. Also the house cleaning does not clean your room when you are booked in for a few days. Not even a check to see if we needed anything. Beer bottles outside and lots of cigarettes scattered around the property. Will not be staying again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila

Stayed 1 night in Feb 2024

10/10 Excellent

Sheila

Stayed 1 night in Feb 2024

10/10 Excellent

samir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
Thank you for your feedback. We hope to see you again in the near future.

6/10 Okay

Crystal, Clinton Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My comforter was torn in some spots and there was dried blood spots also. Walls thin. Bed too firm.
Stayed 2 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, staff incredible polite. Would definitely recommend.
Stayed 2 nights in Jan 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
The pool was out of order and that was the main reason why I booked it
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
The pool was not available
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy that I made the choice to stay at this hotel. The staff at the front desk was very welcoming and kind. My room with a single king size bed was large had a chair to sit in, had a desk, microwave, refrigerator, dresser, closet, and an area for the coffee maker with additional shelving. Although my window faced the expressway, you could hear some road noise, but it was not terrible. The window has room darkening curtains, so no light came into my room after the curtains were closed. The hot breakfast in the morning had options of scrambled eggs and sausage, as well as the standard cereal and waffles, that you find it many Hotels. It was nice to have the eggs and sausage as gluten-free options.
Stayed 2 nights in Jan 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were happy to get a handicapped room, but the grout in the bathroom was very dirty and the toilet seat was very loose when sat on. Both were unacceptable for me. Would check the room before settling in if we stay again. Staff were very friendly and always had a smile.
Stayed 1 night in Jan 2024

10/10 Excellent

Latrice

Stayed 1 night in Jan 2024

2/10 Terrible

gjyste

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Jan 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service
Bathtubs need new caulking.
Stayed 1 night in Jan 2024

2/10 Terrible

Inger

Stayed 1 night in Jan 2024

6/10 Okay

Cynthia

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

arkan

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Property conditions & facilities
Desk staff was very nice and accommodating but breakfast was really bad, and we had no room service for the three days we were there. We asked the desk attendant about it and he said he would 'try' to get our room cleaned. We tipped the maid when we left for the day, and she was cleaning the room next to ours. Ours was next, but never got cleaned. Not going to use La Quinta again.
Stayed 4 nights in Jan 2024
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

arkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Van

Stayed 3 nights in Jan 2024

2/10 Terrible

Ayad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Noise was all night, doors banging, keeping us up
Stayed 1 night in Dec 2023
Response from Management on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Douglas

Liked: Amenities
Stayed 1 night in Dec 2023
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overnighter
I booked online and unfortunately when we checked in, the pool is indefinitely closed for maintenance. We usually choose a room with double queen size beds but figured our daughter would like her own bed so we picked the king deluxe room with the sleeper couch. The regular bed was about as comfortable as the pull out bed. The past two years that we have stayed had much better quality mattresses. It was a quiet stay - wish the pool was open.
Stayed 1 night in Dec 2023
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Kim

Stayed 1 night in Dec 2023
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Girolamo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LQ Team on 11 Jan 2024
Thank you for staying with us. We appreciate your feedback!