Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 24-Nov-2014
Pillows were too small and we're flat. location was a bit away from stores, but was still a very nice hotel and staff was exceptional helpful and was willing to help us out at anytime.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

CLEAN and comfortable.

Posted 21-Oct-2014
Pros: Clean and affordable.
Cons: Nothing I can think of.
Location: Troy, Michigan. Close to freeway. Good restaurants.
The most important thing to me is CLEANLINESS! This hotel was, in my opinion, almost spotless... probably the best I've ever experienced. Room rate was very affordable and amenities were plentiful. I would definitely stay here again and when I head to Florida this winter I will seek out Candlewood suites as a "layover" hotel. No complaints here. Five star in my book!!!
Comment from Hotel Management
30-Oct-2014 by CharlesDOS, Hotel Management
Hello Bill! Thank you for taking the time to leave a 5-star review and for being our guest. I am so happy to see that you found our hotel so clean and one of the best you've experienced. I will share your comments with my team and hope that we will see you again on your next stay in Troy! Thank you for being our valued guest! -Charles Oliver, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified traveller

Convienently located

Posted 10-Sep-2014
All around nice place, great staff, love the in room kitchen and the cupboard, comfy beds. Need better pillows and steam from my hour shower tripped the smoke detector due to the lack of a bathroom fan. Ver happy with my stay.
Comment from Hotel Management
22-Sep-2014
Thank you very much for the awesome review and are very happy to hear you enjoyed our amenities. We do offer 2 types of pillows; soft and firm. Hope to have you as a guest again soon. Dan Hotel Manager
5 out of 5
Recommended
for Personal Event
by Patfrom Florissant, MO

Candlewood - Troy

Posted 07-Aug-2014 on Hotels.com
I have stayed at this Candlewood before. It was clean, staff helpful,and quiet during the evening . Even being in Troy, Mich the location is very calm and quiet during the evening. I love the laundry, food, exercise room. Candlewood is a very well though out hotel and we will be returning in Sept.
Comment from Hotel Management
22-Nov-2014 by Dan, Hotel Management
Glad to have you as a repeat customer. We appreciate your business and your positive feedback. Dan Hotel Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 01-Aug-2014 on Hotels.com
Comment from Hotel Management
22-Nov-2014 by Dan, Hotel Management
Thank you for the 4 star review! Dan Hotel Manager
Comment from Hotel Management
22-Nov-2014 by Dan, Hotel Management
Thank you for your 4 STAR REVIEW!!! Dan Hotel Manager
5 out of 5
Recommended
by A verified traveller

Good value, good accommodations

Posted 29-Jul-2014 on Hotels.com
I was there so I could visit my dying aunt in the nearby hospital. Everything was fine. No issues.
Comment from Hotel Management
22-Nov-2014 by Dan, Hotel Management
It was our pleasure to accommodate you during your difficult time. Thank you for being our guest. Dan Hotel Manager
4 out of 5
Recommended
for Business Travellers
by Nanfrom Traverse City

Business as Usual

Posted 28-Jul-2014 on Hotels.com
Overall it was good. Clean and friendly. Good location; had a meeting at Beaumont Hospital in Royal Oak. Biggest complaint was the A/C unit being EXTREMELY noisy.
4 out of 5
Recommended
by A verified traveller

AC needs update but good location..

Posted 01-Jul-2014 on Hotels.com
AC is very loud other than that good hotel, good location!
5 out of 5
Recommended
for Couples
by A verified travellerfrom IL

Great Stay!

Posted 26-Jun-2014
Pros: Everything, it was clean, friendly, quiet and in a great area.
Cons: Return calls, someone should return calls when something is lost and the customer has called to see if found.
Location: I'm not familiar with the surroundings, my boyfriend did all the driving. But remember everything we needed being real close by.
I got to the hotel late and gentleman that was on duty at desk was really nice and friendly. It was so nice to have a choice of room too. When I got to the room it was very clean except for refrigerator grate above ice tray was dirty. Other than that it was very very nice and quiet. I unfortunately forgot a pair of my shoes and have since contacted the hotel 3 times, first time was an 800 number for the hotel and woman on other end hung up on me, not sure why? Two other times was told by front desk personnel they would check the room and get back to me or their supervisor would, they never did. I told them to leave message on phone too if no answer. Overall I really enjoyed my stay there and will for sure stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel with helpful staff

Posted 23-Jun-2014
I liked it!!! Good location. Nothing fancy but have all u need for good relaxing stay. Room was clean. Comfortable. The staff were friendly and helpful. I will look for Candlewood Suites for my next visit too, and would highly recommend.