Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom michigan

Nice little home away from home

Posted 05-Jan-2015
I've stayed here numerous times and will many more. Great value!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Grand Rapids, MI

Very comfortable and convenient location

Posted 01-Dec-2014
The one bedroom suite is spacious enough to make you feel it is much better than a standard hotel room at less than a comparable price
Comment from Hotel Management
18-Dec-2014 by CharlesDOS, Hotel Management
Hi Kathleen - Thank you for taking the time to leave a 5-star review of our hotel! I am so pleased to see that you enjoyed your stay and found our suites to be spacious! Hopefully we will see you again soon! -Charles Oliver, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

we loved our stay ..the manager was the best.

Posted 25-Nov-2014
Pros: everything staff so nice
Location: went to the great lakes mall
the manager asked us each day if he could help with anything and if our stay was ok .. he was the best .. never had that before .. he should be told what a good job he did
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 24-Nov-2014
Pillows were too small and we're flat. location was a bit away from stores, but was still a very nice hotel and staff was exceptional helpful and was willing to help us out at anytime.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Quiet 3 Night Stay

Posted 21-Oct-2014 on Hotels.com
I'm always a little skeptical with hotels that cater to long-term guests, but I was very pleasantly surprised with the Candlewood in Troy. One of the cleanest and most well-maintained hotel rooms I've stayed in a while. I wouldn't call the room large, but it didn't feel cramped either. Very quiet. Having a room on the 3rd floor, I wouldn't have even known there were other guests if the parking lot wasn't full.
Comment from Hotel Management
03-Jan-2015 by CharlesDOS, Hotel Management
Hello and thank you kindly for your 5-star review of your recent stay at our hotel. I am so happy to see that you enjoyed our hotel and found it clean and well maintained. Our chief engineer, Robert, has been with the hotel for more than 15 years and has taken great pride in providing our guests a meticulous property. Additionally, our Executive Housekeeper Pramvera and her team has done a great job keeping the hotel clean. Thank you for great comments and for letting us know about your recent stay. Thank you for being our guest and come back to Troy soon! -Charles Oliver, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

CLEAN and comfortable.

Posted 21-Oct-2014
Pros: Clean and affordable.
Cons: Nothing I can think of.
Location: Troy, Michigan. Close to freeway. Good restaurants.
The most important thing to me is CLEANLINESS! This hotel was, in my opinion, almost spotless... probably the best I've ever experienced. Room rate was very affordable and amenities were plentiful. I would definitely stay here again and when I head to Florida this winter I will seek out Candlewood suites as a "layover" hotel. No complaints here. Five star in my book!!!
Comment from Hotel Management
30-Oct-2014 by CharlesDOS, Hotel Management
Hello Bill! Thank you for taking the time to leave a 5-star review and for being our guest. I am so happy to see that you found our hotel so clean and one of the best you've experienced. I will share your comments with my team and hope that we will see you again on your next stay in Troy! Thank you for being our valued guest! -Charles Oliver, Director of Sales
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 24-Sep-2014 on Hotels.com
Comment from Hotel Management
03-Jan-2015 by Dan, Hotel Management
Thank you for your 5 star review
5 out of 5
Recommended
for Shopping
by A verified traveller

Close to shopping

Posted 23-Sep-2014 on Hotels.com
Checked in after 9, found everything to be ok.
Comment from Hotel Management
03-Jan-2015 by Dan, Hotel Management
Thank you for your 5 STAR review and hope you enjoyed your shopping trip!!
5 out of 5
Recommended
by JAfrom Ohio

Last minute weekend

Posted 16-Sep-2014 on Hotels.com
I had a great time at the hotel. Friendly staff and area was safe and friendly. Definitely would come back!
Comment from Hotel Management
22-Nov-2014 by Dan, Hotel Management
JA, Glad you decided to choose Candlewood Troy for your last minute weekend getaway. We are very happy to hear that you enjoyed your stay and would return! Dan Hotel Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Very nice

Posted 15-Sep-2014 on Hotels.com
Great location and fantastic room. Some things could use updates, but everything else was great
Comment from Hotel Management
22-Nov-2014 by Dan, Hotel Management
Thank you very much for being our guest and yes we agree our location in Troy can not be beat. Close to everything. We continuously are updating our property and last month we added a much needed business center. We are very glad to hear you liked your accommodations. Thank you again. Dan Hotel Manager