Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom macomb mi

Posted 17-Feb-2015
Hotel was very beautiful, and comfortable, will return!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

It was a great deal for a very comfortable Hotel!

Posted 10-Feb-2015
Pros: A very friendly staff and cleanliness of the room and common areas.
It was a pleasant experience, just too short. My husband and I were only there overnight but would have certainly enjoyed spending more time. The hotel was well equiped and would be a great place to visit for a week, especially if you were on business!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom michigan

Nice little home away from home

Posted 05-Jan-2015
I've stayed here numerous times and will many more. Great value!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Grand Rapids, MI

Very comfortable and convenient location

Posted 01-Dec-2014
The one bedroom suite is spacious enough to make you feel it is much better than a standard hotel room at less than a comparable price
Comment from Hotel Management
18-Dec-2014 by CharlesDOS, Hotel Management
Hi Kathleen - Thank you for taking the time to leave a 5-star review of our hotel! I am so pleased to see that you enjoyed your stay and found our suites to be spacious! Hopefully we will see you again soon! -Charles Oliver, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

we loved our stay ..the manager was the best.

Posted 25-Nov-2014
Pros: everything staff so nice
Location: went to the great lakes mall
the manager asked us each day if he could help with anything and if our stay was ok .. he was the best .. never had that before .. he should be told what a good job he did
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 24-Nov-2014
Pillows were too small and we're flat. location was a bit away from stores, but was still a very nice hotel and staff was exceptional helpful and was willing to help us out at anytime.
4 out of 5
Recommended
for Couples
by Nikhilfrom IND

Good pic for week long stay

Posted 19-Nov-2014 on Hotels.com
it was good. Office staff was great.
4 out of 5
Recommended
for Couples
by A verified traveller

Enjoyable

Posted 04-Nov-2014 on Hotels.com
Very nice. Loved the lending locker so we could play a boardgame together and enjoyed the snack bar.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Quiet 3 Night Stay

Posted 21-Oct-2014 on Hotels.com
I'm always a little skeptical with hotels that cater to long-term guests, but I was very pleasantly surprised with the Candlewood in Troy. One of the cleanest and most well-maintained hotel rooms I've stayed in a while. I wouldn't call the room large, but it didn't feel cramped either. Very quiet. Having a room on the 3rd floor, I wouldn't have even known there were other guests if the parking lot wasn't full.
Comment from Hotel Management
03-Jan-2015 by CharlesDOS, Hotel Management
Hello and thank you kindly for your 5-star review of your recent stay at our hotel. I am so happy to see that you enjoyed our hotel and found it clean and well maintained. Our chief engineer, Robert, has been with the hotel for more than 15 years and has taken great pride in providing our guests a meticulous property. Additionally, our Executive Housekeeper Pramvera and her team has done a great job keeping the hotel clean. Thank you for great comments and for letting us know about your recent stay. Thank you for being our guest and come back to Troy soon! -Charles Oliver, Director of Sales
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

CLEAN and comfortable.

Posted 21-Oct-2014
Pros: Clean and affordable.
Cons: Nothing I can think of.
Location: Troy, Michigan. Close to freeway. Good restaurants.
The most important thing to me is CLEANLINESS! This hotel was, in my opinion, almost spotless... probably the best I've ever experienced. Room rate was very affordable and amenities were plentiful. I would definitely stay here again and when I head to Florida this winter I will seek out Candlewood suites as a "layover" hotel. No complaints here. Five star in my book!!!
Comment from Hotel Management
30-Oct-2014 by CharlesDOS, Hotel Management
Hello Bill! Thank you for taking the time to leave a 5-star review and for being our guest. I am so happy to see that you found our hotel so clean and one of the best you've experienced. I will share your comments with my team and hope that we will see you again on your next stay in Troy! Thank you for being our valued guest! -Charles Oliver, Director of Sales