Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convienently located

Posted 10-Sep-2014
All around nice place, great staff, love the in room kitchen and the cupboard, comfy beds. Need better pillows and steam from my hour shower tripped the smoke detector due to the lack of a bathroom fan. Ver happy with my stay.
5 out of 5
Recommended
for Couples
by A verified traveller from IL

Great Stay!

Posted 26-Jun-2014
Pros: Everything, it was clean, friendly, quiet and in a great area.
Cons: Return calls, someone should return calls when something is lost and the customer has called to see if found.
Location: I'm not familiar with the surroundings, my boyfriend did all the driving. But remember everything we needed being real close by.
I got to the hotel late and gentleman that was on duty at desk was really nice and friendly. It was so nice to have a choice of room too. When I got to the room it was very clean except for refrigerator grate above ice tray was dirty. Other than that it was very very nice and quiet. I unfortunately forgot a pair of my shoes and have since contacted the hotel 3 times, first time was an 800 number for the hotel and woman on other end hung up on me, not sure why? Two other times was told by front desk personnel they would check the room and get back to me or their supervisor would, they never did. I told them to leave message on phone too if no answer. Overall I really enjoyed my stay there and will for sure stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean hotel with helpful staff

Posted 23-Jun-2014
I liked it!!! Good location. Nothing fancy but have all u need for good relaxing stay. Room was clean. Comfortable. The staff were friendly and helpful. I will look for Candlewood Suites for my next visit too, and would highly recommend.
1 out of 5
Recommended
for Personal Event
by N. Deike from Troy, MI

ROAD NOISE PREVENTED US FROM SLEEPING!!!!

Posted 14-Jun-2014 on Hotels.com
Hated it. We had specifically told you we wanted a "quiet" place to stay. The place you assigned us, after cancelling the hotel you had originally assigned to us, HAD HORRIBLE ROAD NOISE!!! We hardly slept, and this ruined the next day for us, which was our granddaughter's graduation from middle school. We cannot tell you strongly enough how very, very disappointed and angry we are!!!
4 out of 5
Recommended
for Shopping
by Thompson

This traveller left a rating score only Posted 13-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by BStar from Illinois

Good stay

Posted 11-Jun-2014 on Hotels.com
If you are looking for a nice cheap stay this is the place. I usually don't stay places that don't have a free breakfast but I couldn't beat the price here. Rooms were nice and clean.
5 out of 5
Recommended
by Joe from Traverse City

Stay Here!

Posted 11-Jun-2014 on Hotels.com
When we travel we usually go for the lower priced rooms, which sometimes results in bad places. But this place is one of the best places we have stayed, even better than some of the 4 star hotels we have been to. The staff were super nice from the first greeting until we checked out. The room was much more than we expected. I told my wife if not for our son, I would love a studio apartment just like our hotel room. I loved the honor system food and drinks that were available. The coffee was great. Everything was tidy. The shower had the BEST water pressure I have ever had, even better than home. I would give this place 10 stars if I could. WORTH EVERY PENNY!
5 out of 5
Recommended
for Everyone
by A verified traveller

Location, Clean and Price

Posted 09-Jun-2014
Pros: Location and very clean
Central location, was very clean and a great deal for the price.
5 out of 5
Recommended
for Everyone
by Lee from Toronto Ontario

Surprise on Somerset

Posted 09-Jun-2014
I'm from Toronto Ontario and was attending a wedding in Ingersoll Ontario which just happened to be about another 2 hrs away from Michigan. So we decided to make a weekend out of it and arrived about an hour prior to check in and was happy to find that our room was ready. Staff explained what was available at the hotel and was very helpful. When we got to our room we surprised at how modern and clean and neat everything was. We only stayed overnight but we had gotten a suite for the same price as a regular room with all the free popcorn we wanted. Bathroom was nice and they provided everything in the small kitchenette from cooking utensils to dinnerware. Was impressed to hear laundromat was free to use only had to pay for detergent which was available for purchase in their little store that worked on the honour system. Bed was comfy and didn't have to ask for a late checkout as 12 was the standard checkout time (could be 11) either way it's a lot later than most hotels. Mins away from Somerset Mall. Just a great surprise for a last minute trip!
5 out of 5
Recommended
for Personal Event
by kathleen from grand rapids, MI

wonderful stay

Posted 20-May-2014 on Hotels.com
We were in town for a wedding with our six month old. We needed a room with a kitchen so we could store milk and food for our daughter. They gave us an early check in, and were so gracious. excellent room, and we were able to put her crib in the front room of the suite. we would stay again!