The Royal is nothing short of an amazing place to stay. It's walking distance from 5th Avenue, and you might actually feel that you don't even need to leave the resort, it's so wonderful. The staff is exceptional, friendly and extremely helpful. At one point, my husband and I were joking that their motto should be "you don't even have to ask" because everything we could possibly need to enjoy our trip was right there waiting for us. It turns out their motto is "Do everything with love", and let me tell you- it was definitely felt. The rooms were incredibly comfortable and the food was amazing, too. The only downside was construction noise from a resort being built next door. We weren't in the room enough to really care, though. We will definitely go back again and again, and next time we're bringing friends.
Laurie from Denver, CO
Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops …More
Went for 14 nights with my husband and 8 year old son and our stay at Bahia Principe was amazing, nothing to complain about. The entertainment staff were fantastic and very friendly especially my son got on really well with Rafael the entertainer , he had so much patience and made our holiday that extra special. Our breakfast waiter Guadalupe served us every morning with a smile and nothing was a bother for him. I have to mention also the kids club, my son loved it and made lots of friends, they gave him a going away present which was so nice of them, it bought tears to our eyes. Yes overall 5 for everything, and would recommend all to experience the fantastic Hotel and service and entertainment.
Anna, Frank and Ryan ..Gibraltar
Anna from Gibraltar
Situated in Akumal, this all-inclusive resort is close to Riviera Maya Golf Club, Akumal Beach, and Aktun Chen. Local …More
This was our second time back to the Valentin Imperial Maya. We always said we wanted to try different resorts and never planned on going back to the same place, but VIM changed our minds! We came to VIM two years ago and met some wonderful people and had the best time.
Our friends let us know they were coming back and we decided to join them. We were not disappointed. Everything was fabulous, all the staff so friendly and welcoming. The food was excellent. We especially enjoyed Ginger. We had the tempanyaki twice (you need to make reservations in the morning at 9AM) and ate in the other section once. I really enjoyed the lunches around the pool and loved the buffet lunches in La Marche. One day it was all seafood, so yummy!
You really feel like your special, all the staff treat you like royalty.
They have a turtle conservation project at the beach. A biologist was releasing baby turtles early every morning. Some people we met got to release baby turtles into the sea!
Marsha-Eric from Puyallup, WA
Just 25 minutes from Cancun International Airport, Valentin Imperial Maya sits on a half-mile-long stretch of white-sand …More
What a fantastic welcome; bubbles on arrival and a personalised dessert - wow! Service was absolutely top notch, across the board - thanks to Adan for looking after us so well in the rooftop terrace restaurant. We spent quite a bit of time up there; the view over the Zocalo made it hard to drag ourselves away. Helpful advice from the front desk staff and concierge made our day trips within Mexico City and beyond easy to arrange. Staff in the cafe at breakfast put us in a great mood for the day ahead; our room was kept spotless and tidy; laundry came back early (and smelling great). Just a great experience all round.
RC from Melbourne, Australia
Located in the city center of Mexico City, this hotel is near the airport and steps from Ayuntamiento, Plaza de la …More
The hotel has single rooms, so I got one (Therefore I paid less tax). The bathroom great, the room itself small. The rate was very good. The parking facilities are small, but perfect for Mexico City. The food, whether at the dining room or room service, is very reasonably priced.
JR from Toronto, ON
Located in the heart of Mexico City, this family-friendly hotel is within walking distance of Torre Latinoamericana, Alameda …More
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