At less than 100 dollars per night, I wasn't expecting much. But what a pleasant surprise! The hotel is within walking distance of the Crystal City metro stop (one metro station away from DCA) via underground corridors. Staff very friendly. Ample fluffy down pillows and soft comforters available in the room (real feathers!). Hotel is within a short walk of one of Crystal City's main drags, featuring an amazing array of great restaurants, everything from Chik-Fil-A to We the Pizza to Ted's Montana Grill. Sightseeing in DC proper is just a few short metro stops away.
The only problem I had was the occasional inconsistency with hotel policy regarding charges for extra services. My reservation paperwork clearly said that the standard room I reserved included free wi-fi, but when I tried to log in from my room, they wanted to charge $12.95. I went to the front desk and he said that the wi-fi was not free. After I showed him my paperwork, he reversed the charges immediately. Nice, but confusing.
Also had the same issue with hotel communication about using the parking structure. I had family and friends visit for lunch on two separate days. The first day I asked what the procedure was for visitors to use the parking garage, and the nice receptionist told me to bring her the parking ticket and she would validate it for me. Second day I dealt with a different receptionist who said they "never" validate parking and that "everyone has to pay". Confusing.
Dave from Honolulu
1 mile from Reagan Washington National Airport on the Virginia side of the Potomac River, this Marriott is directly above the …More
I was disgruntled when I arrived, blew a tire on the trip in and caught in a snow storm that cancelled the conference I came for. The hotel staff was professional despite my bad mood. They were extremely accommodating. The hotel is well placed-close to the Metro and Old Town. Parking was free. I recommend this hotel.
Louise from Georgia
Situated in the city center, this hotel is close to National Inventors Hall of Fame and Museum, George Washington Masonic …More
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