This hotel is amazing! So beautiful and elegant! The whole hotel is like a boutique hotel, very well furnished and decorated with such a fine taste! It is really special. The breakfast was just delicious, everything was fresh and a great verity of fruits, pastries and bread. Staff at breakfast was helpful and nice. Honestly, if you are looking for a wonderful place to stay in Oran, this is the one and only!! I loved it!!
Located in the heart of Oran, this luxury hotel is within a 5-minute walk of Dar el-Bahia, Le Theatre, and Place du 1er …More
I really like the hotel. However, when I arrived Mr. Hassan at the reception completely ignore me. I booked two rooms one for me and other for my translator but just one room was reserved. I showed him the Expedia reservation for two rooms and he told me his hotel has nothing to do with Expedia and he said his hotel just honor reservation from ACC (Algeria Conseil Center). At the beginning he ignore me completely just talking to my translator but when I spoke English he understood everything perfectly. Soon I discovered he was able to speak English. Bottom line, I have to pay for the second room and felt very discriminated by Mr. Hassan just because I do not speak French.
When we opened the room we could see a awful housekeeper service. The room doesn't have towels and when I requested, just one came, even they knowing that I have my wife. The room of my translator when he opened, the housekeeper forgot to clean the room from the night before. They have to give him another room much small than the other one. Good hotel, good location but Mr. Hassan and the housekeeper team need to improve a lot to work in a hotel like that.
Next morning Mr. Hassam has gone and the new team of the reception was super. Very professional Mr. Mourad make me fell important for the hotel. I would want to pay by credit card by the line was off and he handle the situation excellent solving my problem. I will return this hotel definitely for the treatment that Mr. Mourad gave me in the next morning!
Traveller from Tunis, Tunisia
Located in the heart of Annaba, this hotel is within 1 mi (2 km) of Le Cours and Mosque of Sidi Bou Merouane. Basilica of St …More
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