Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chester

My choice of hotel in Derby

Posted 22-Feb-2015
I go to the football in Derby - not every fortnight but as much as I can. If I cannot get into the Hallmark (Midland) I am disappointed. I have tried a few others but this is my favourite Nice rooms, great staff and lovely breakfast One small criticism - they could get better loo roll but otherwise I would highly recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portsmouth, UK

Posted 05-Feb-2015
Very pleasant and ideal for rail station and city centre.
5 out of 5
Recommended
for Personal Event
by Robertfrom Canberra

Good hotel and great location.

Posted 25-Dec-2014 on Hotels.com
Good clean hotel, friendly staff and comfortable bed.
5 out of 5
Recommended
for Business Travellers
by amandafrom Chesterfield

What you should always get

Posted 24-Dec-2014 on Hotels.com
I got upgraded as I requested a quiet room at no extra charge
3 out of 5
by A verified travellerfrom Sheffield

Uncomfortable & substandard

Posted 18-Dec-2014
Pros: Public area.
Cons: Bedrooms need updating and definitely need new mattresses.
Location: Conveniently located for Derby station and the city centre.
Stayed one night only for a Christmas party. General bar/public area was pleasant but the bedroom was dated and tired. The mattress was very uncomfortable, old and extremely hard. Although one of the first to eat at breakfast the food was tasty but cold.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Cambridge

Christmas Break

Posted 16-Dec-2014
Pros: Its location - so easy to find and it's comfortable.
Cons: Not that we use it much but a full range of freeview TV channels (and radio) would be appreciated.
Location: Where to start? Use the tourist board and get walking. Locally the Brunswick Arms is probably my favourite pub in the country. Good restaurants too.
This was a return to Derby for the third year running and we always use the Hallmark. There's a lot to see and do in the city and as for the pubs - heaven!
3 out of 5
Recommended
for Couples
by A verified traveller

OK.stay but rooms need updating

Posted 05-Dec-2014 on Hotels.com
My wife & I stayed for two nights and changed rooms after first night as we were facing the station and also the bed was too soft. We were told that the new room has a newish bed, however, it was exactly the same as the first room but at least it was quieter. The hotel itself is ok but the rooms need updating in general. Will stay elsewhere next time.
4 out of 5
Recommended
for Couples
by Franfrom Surrey

Stay

Posted 01-Dec-2014 on Hotels.com
Nice hotel, requested room change as booked a garden view knowing the beds & room are much bigger staff helpful
4 out of 5
Recommended
for Couples
by A verified traveller

Good value

Posted 25-Nov-2014 on Hotels.com
Good value for money hotel
4 out of 5
Recommended
for Personal Event
by Edmondfrom Hampshire

Does all it says on the tin

Posted 24-Nov-2014 on Hotels.com
Nice ambience of classic building. Large room. Warm and not too hot. Comfy bed. Second floor room was remarkably quiet. Large bathroom. Prefer shower cubicle but this worked fine. Nice stairs. Good lift. Dinner and breakfast ok but not special. Food a bit pricey for what it was. Service pleasant and good. Suited me very well. Came on advice of friends who has been pleased.