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Reviews of the Curtis Denver - a DoubleTree by Hilton Hotel

4 out of 5
the Curtis Denver - a DoubleTree by Hilton Hotel
1405 Curtis Street, Denver, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1110 reviews" "
Rating 8 - Good. 236 out of 1110 reviews" "
Rating 6 - Okay. 129 out of 1110 reviews" "
Rating 4 - Poor. 68 out of 1110 reviews" "
Rating 2 - Terrible. 41 out of 1110 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with lots of options nearby - quite a quirky place and very cool!
Stayed 2 nights in Apr 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

VICTORIA, TOMBALL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here floor 13
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun theme - we really liked the song at the arrival of a floor in the elevator. Nice look to the rooms and lobby with rock themes.
Stayed 1 night in Apr 2024
Response from Jesus AKA Front Desk Supervisor on 9 Apr 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel! We are happy to hear that you enjoyed your stay with us. IF there is anything we can do to assist you with your stay, or any future stays please feel free to reach out to us! Stay Happy!

10/10 Excellent

Sandra

Travelled with family
Location is good
Stayed 3 nights in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 4 Apr 2024
Hi, thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel and are happy to hear that you had a wonderful stay. If there is anything else, we can do to assist you with your reservation please feel free to reach out to us! Stay Happy!

8/10 Good

Rondine, Canby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay. Thought the rooms on each floor would be decorated in that floors theme but they aren’t. Rooms were nice and staff was friendly!
Stayed 2 nights in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 30 Mar 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel! We are happy to hear that you enjoyed your stay. If there is anything we can do to help or assist you with your stay please feel free to reach out to us! Stay happy!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 26 Mar 2024
Hello, thank you for staying with us here at The Curtis. We appreciate your feedback regarding the hotel. We are happy to hear you enjoyed your stay with us! If there is anything we can do to help or assist you with your reservation, please let us know! Stay Happy!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the themed floors and how friendly each staff member was. My room was comfortable and had everything I needed!
Stayed 2 nights in Mar 2024
Response from Alison on 26 Mar 2024
Thank you for your feedback and thank you for staying with us!

10/10 Excellent

rebecca, crested butte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Curtis is a very unique and funky place. The staff was very kind and helpful (they even gave us a water and a cookie upon checking in). The decor was so fun and different. And the attached restaurant is really delicious and convenient. We were there for a show at Ball Arena which was only a short walk away.
Stayed 1 night in Mar 2024
Response from Alison on 26 Mar 2024
We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Rondine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the ghostbuster suite…loved every minute of it! Staff was helpful & friendly! Room was very clean & quiet. Bed was extremely comfortable!
Response from Alison on 26 Mar 2024
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Zowie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun & quirky property. Loved the Pac Man themed floor!
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 18 Mar 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel. We are very happy to hear that you enjoyed your stay with us. If there is anything we can do to assist you with your stay, please feel free to reach out to us! Stay Happy!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick stay. The beds are very comfortable and the room is very clean. Will stay again.
Stayed 1 night in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 18 Mar 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel. We are very happy to hear that you enjoyed your stay with us. If there is anything we can do to assist you with your stay, please feel free to reach out to us! Stay Happy!

10/10 Excellent

michael

Stayed 1 night in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 9 Apr 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel! We are happy to hear that you enjoyed your stay with us. IF there is anything we can do to assist you with your stay, or any future stays please feel free to reach out to us! Stay Happy!

2/10 Terrible

juan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Had no hot water for 2 days contacted hotel staff on departure they said they couldn’t do anything about it contact Expedia
Stayed 2 nights in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 17 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations during your stay. Unfortunately, with Expedia stays we don't have much control on doing any reimbursements of any kind. Your comments will help us as we continually work to improve our guest experience. At The Curtis-DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Please do not hesitate to reach out to if there is anything we can do to make it right for you at this point in time, we are always happy to help.

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who checked us in was amazing and this is the coolest hotel i have ever stayed in!
Stayed 1 night in Mar 2024
Response from Lauren aka Cookie on 16 Mar 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful experience with our team members here at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

ANDY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Lauren aka Cookie on 16 Mar 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful experience with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 Okay

Melissa J.

Business traveller
I was at The Curtis for an event and it was great - the food at the event was awesome. However, The Corner Office - the restaurant attached is poorly staffed and food is not that great for price you have to pay. Room service? You'll have to go down to The Corner Office and get it yourself. More food options would be nice - beyond the 5 and Dime area in the lobby.
Stayed 5 nights in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 12 Mar 2024
Thank you for staying with us here at the Curtis. sorry to hear you didn't have the best experience for food options in our property, we will make sure to relay the information over to our food and beverage staff. If there is anything we can do to assist you with your stay, please feel free to reach out to us. Stay happy!

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun decor. Slept well
Stayed 2 nights in Mar 2024
Response from Jesus AKA Front Desk Supervisor on 12 Mar 2024
Thank you for staying with us here at the Curtis. We are very happy to hear that you enjoyed your stay in our hotel as well as enjoyed the decor and got some rest. If there is anything we can do to assist you with your stay, please feel free to reach out to us. Stay happy!

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very nice
Response from Lauren aka Cookie on 8 Mar 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful stay with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Kamila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Lauren aka Cookie on 6 Mar 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful experience with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Good

kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cute little photo ops of the hotel. It was so cute and the employees were so kind and made sure we had plenty of cookies and water. There were lots of great places to eat and a starbucks nearby and we walked everywhere. We are sooo thankful for this stay and cant wait to go back.
Stayed 2 nights in Dec 2023
Response from Jesus AKA Front Desk Supervisor on 2 Mar 2024
Thank you for staying with us here at the Curtis! We are happy to hear you had a wonderful stay with at the hotel. If there is anything we can do to help you with your stay, please feel free to get in touch with us. We are very excited to receive you and welcome you back in any future stays that you have with us and as always Stay happy!

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, amenities
Heat did not work properly, thermostat was basically useless. Toilet would run continuously. Garage gates worked intermittently.
Stayed 3 nights in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 2 Mar 2024
Thank you for staying with us here at the Curtis! We are sorry to hear about the issues that you had regarding the hotel, we will definitely make sure to communicate all your issues over to our Maintenace team so that we can prevent any of those issues to occur to yourself again as well as any future guests that stay with us. If there is anything we can do to help you with your stay, please feel free to get in touch with us. Stay happy!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Themed floors
Stayed 4 nights in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 2 Mar 2024
Thank you for staying with us here at the Curtis! We are happy to hear you had a wonderful stay with at the hotel and enjoyed the themed floors. If there is anything we can do to help you with your stay, please feel free to get in touch with us. Stay happy!

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids loved all the different themed floors the hotel had to offer. Truly a fun weenend for all of us. Best part of this location is that its so close to venues we like to go to. Thank you to the staff for helping with all the questions we had.
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 2 Mar 2024
Thank you for staying with us here at the Curtis! We are happy to hear you had a wonderful stay with at the hotel and that you and your kids enjoyed the themed floors. If there is anything we can do to help you with your stay, please feel free to get in touch with us. Stay happy!

10/10 Excellent

Crislynn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 2 Mar 2024
Thank you for staying with us here at the Curtis! We are happy to hear you had a wonderful stay with at the hotel. If there is anything we can do to help you with your stay, please feel free to get in touch with us. Stay happy!

10/10 Excellent

Trever

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 25 Feb 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel. We are happy to Hear that you had a wonderful stay with us! If there is anything we can do to help you regarding your stay, please feel free to get in touch with us! Stay Happy!

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice relaxing stay. Everyone was helpful and friendly.
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 25 Feb 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel. We are happy to Hear that you had a wonderful stay with us! If there is anything we can do to help you regarding your stay, please feel free to get in touch with us! Stay Happy

6/10 Okay

Antony

Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 21 Mar 2024
Thank you for staying with us here at the Curtis! we appreciate your feedback regarding the hotel. If there is anything else, we can do to assist you with your stay please feel free to reach out to us! Stay happy!

10/10 Excellent

Brandi, Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 25 Feb 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel. We are happy to Hear that you had a wonderful stay with us! If there is anything we can do to help you regarding your stay, please feel free to get in touch with us! Stay Happy!

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool property. Pleasant staff. No problems. Wish the bar was open a little later.
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 25 Feb 2024
Thank you for staying with us here at the Curtis! We appreciate your feedback regarding the hotel. We are happy to Hear that you had a wonderful stay with us! If there is anything we can do to help you regarding your stay, please feel free to get in touch with us! Stay Happy!

10/10 Excellent

Eliud

Stayed 2 nights in Feb 2024
Response from Lauren aka Cookie on 20 Feb 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful stay with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 18 Feb 2024
Thank you for staying with us here at the Curtis! we appreciate your feedback regarding the hotel! if there is anything we can do to assist you with your stay please feel free to get in touch with us. Stay Happy!

10/10 Excellent

Chakkai

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 18 Feb 2024
Thank you for staying with us here at the curtis! we appreciate your feedback regarding the hotel! if there is anything we can do to assist you with your stay please feel free to get in touch with us. Stay Happy!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 17 Feb 2024
Thank you for staying with us here at the Curtis! we appreciate your feedback regarding the hotel, and we are glad to hear you had a wonderful stay! if there is anything we can do to assist you with your stay please feel free to reach out to us! Stay happy!

10/10 Excellent

Sarima

Liked: Cleanliness, staff & service
Good property
Stayed 2 nights in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 12 Feb 2024
Thank you for staying with us here at the Curtis! we appreciate your feedback regarding the hotel! If there is anything else, we can do to assist you with your stay please feel free to get in touch with us! Stay happy!

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 12 Feb 2024
Thank you for staying with us here at the Curtis! we appreciate your feedback regarding the hotel! If there is anything else, we can do to assist you with your stay please feel free to get in touch with us! Stay happy!

2/10 Terrible

Candice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested and paid for a King Suite prior to staying. I received a Queen bed very small room with no sitting area. No microwave, nor hair blow dryer. Not anything I expected from what Expedia stated I was receiving with payment.
Stayed 2 nights in Feb 2024
Response from Jesus AKA Front Desk Supervisor on 9 Feb 2024
Thank you for staying with us here at the Curtis! We do want to go ahead and apologize for not receiving the room type that you initially booked. I will go ahead and communicate with our housekeeping department about a blow dryer not being inside of the room there should be one in every room. Microwaves unfortunately are not in any of the rooms there is a microwave for guest use on the second floor in the business centre. We will relay the information regarding your stay to all of our managers to make sure any future guests don't bump into this situation.

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute! Artistic! Love it. Only problem is the shower. Water pressure is weak and not hot enough. Other than that, excellent place to stay.
Stayed 2 nights in Jan 2024
Response from Lauren aka Cookie on 9 Feb 2024
Thank you for taking a moment to share your experience. I am so happy to hear that overall you had a wonderful stay with us at The Curtis. I do apologize about the issues that you experienced with the the water during. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Kyle. Easy check in. Fellow Tool fan. We were in town for the concert and he gave us excellent advice. Everyone extremely friendly. Will definitely be staying there again.
Stayed 1 night in Feb 2024
Response from Lauren aka Cookie on 9 Feb 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful stay with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Good

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lauren aka Cookie on 9 Feb 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful stay with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Emma

Very nice
Stayed 1 night in Feb 2024
Response from Lauren aka Cookie on 9 Feb 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful stay with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique hotel. Each floor has its own theme, so the hallways all look different. The hotel was clean, the staff was incredibly friendly and helpful. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Lauren aka Cookie on 9 Feb 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful stay with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

2/10 Terrible

Nicole

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Both nights we stayed we did not have hot water. I let the staff know the morning after our first night. I explained we’d be out for the day, and maintenance could go in our room to fix it. We came back in the evening and it was not fixed. The front desk said they forgot because of how busy they were. I asked for another room, which they happily agreed to. This room also had no hot water. The staff member said we’d get our entry stay free because of this. On the way out the next morning we couldn’t exit the parking garage because of a malfunctioning gate. A staff member(same person I’d been notifying of the lack of hot water) came out and let us out of the park garage. She then called me an idiot as we left. We will never stay here again. Staff are unfriendly, unprofessional, and don’t care. This is obviously a reflection of Hilton. Management needs to change.
Stayed 2 nights in Jan 2024
Response from Alison on 31 Jan 2024
Dear Ms. Pieratt,Thank you for taking the time to share you experience at The Curtis Hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations during your stay. Your comments will help us as we continually work to improve our guest experience.

10/10 Excellent

kara s.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff
Stayed 1 night in Jan 2024
Response from Lauren aka Cookie on 30 Jan 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful experience with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lauren aka Cookie on 30 Jan 2024
Thank you for taking a moment to share your experience. I am so happy to hear that you had a wonderful experience with us at The Curtis. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Jolie

Travelled with family and small children
Great for kids.
Stayed 1 night in Dec 2023
Response from Jesus AKA Front Desk Supervisor on 24 Jan 2024
Thank you for staying with us here at the Curtis and for your feedback regarding our hotel! We are glad to hear that you had a wonderful experience with us. If there is any other assistance, we can be for you please feel free to reach out to us. Stay happy!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Themed floors, great bar/restaurant. Very clean and well maintained
Stayed 1 night in Jan 2024
Response from Jesus AKA Front Desk Supervisor on 24 Jan 2024
Thank you for staying with us here at the Curtis and for your feedback regarding our hotel! We are glad to hear that you had a wonderful experience with us. If there is any other assistance, we can be for you please feel free to reach out to us. Stay happy!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for conference in Denver. Clean room, fun decor.
Stayed 1 night in Jan 2024
Response from Jesus AKA Front Desk Supervisor on 24 Jan 2024
Thank you for staying with us here at the Curtis and for your feedback regarding our hotel! We are glad to hear that you had a wonderful experience with us. If there is any other assistance, we can be for you please feel free to reach out to us. Stay happy!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jan 2024
Response from Jesus AKA Front Desk Supervisor on 22 Jan 2024
Thank you for Staying with us here at the Curtis! we appreciate your feedback regarding our hotel! If there is any form of assistance, we can do please don't hesitate to reach out to us! Stay happy!