Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Students
by A verified traveller from Cheyenne, WY

Just enough.

Posted 21-Aug-2014
Pros: Price.
Cons: My alarm clock was damaged.
Location: Didn't matter. I was at a conference.
The right price, Just enough space. A TV, a desk. An OK breakfast. Relatively quiet.
2 out of 5
by A verified traveller from Colorado

Smell of pot in the hallways

Posted 07-Aug-2014
Suppose to be non smoking but you walk the hallways and you smell pot, great for the kids. Pool not heated and dirty. Front desk seems not care when issues brought to their attention.
Comment from Hotel Management
09-Aug-2014 by Management, Hotel Management
Hi John, allow to apologize on behalf of our entire to staff for failing to meet your expectations. We do appreciate your feedback and truly do care if there is an issue during your stay. We hope you consider staying with us again in the future and wish you safe travels back home.
3 out of 5
by A verified traveller from Kansas City, MO

Good Value, but probably won't return

Posted 05-Aug-2014
Pros: The room was clean, bed was comfortable and a good value. Hotel staff was polite, other than my issue above, it was good.
Cons: No one had any thought about the key card issue other than making new cards every night. Why not figure out what was going wrong and fix it?
Location: Target, good mexican resturant, pizza place, near the The Center.
A major annoyance was that three days in a row, after working a long day - I returned to find my keycard did not work. After the first day, I was careful to keep it away from my phone, magnetic fields, etc. Each night the door wouldn't open and I had to go to the front desk and wait in line to get a new card made. Another guest had the same issue as we waited behind folks checking in to get a fresh card. Obviously, there is an issue with the cards or the key maker. I had to prop open the sink drain to use the sink.
Comment from Hotel Management
07-Aug-2014 by Management, Hotel Management
Dear Mark, thank you for sharing your comments with us. We have already addressed the concerns you had regarding the key lock and sincerely apologize for any inconvenience. We hope you consider staying with us again and wish you safe travels back home.
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver

Clean, quiet, affordable hotel

Posted 02-Aug-2014
This hotel was much cheaper than other similar options. I was completely satisfied with the room's quietness and cleanliness. The staff was also very friendly and helpful.
Comment from Hotel Management
05-Aug-2014 by Management, Hotel Management
Hi Jay, thank you for completing the survey and for your positive feedback. We truly appreciate it and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lamar, CO

Nice hotel, great location

Posted 28-Jul-2014
Room was clean, staff was friendly, location was great with lots of little things to do in the area with GREAT restaurants. Will definitely stay here again.
Comment from Hotel Management
01-Aug-2014 by Management, Hotel Management
Dear Lauren, thank you for taking the time to provide your feedback. We are so pleased you enjoyed your stay and hope to see you again soon!
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Colorado

Reasonable hotel in the Tech Center

Posted 23-Jul-2014
Pros: Location
Location: Tucked away in the busy tech center. Not the easiest to find your first time.
Good priced place in the busy Denver Tech Center. Really busy area with lots of options close by.
4 out of 5
Recommended
for Everyone
by A verified traveller

Visiting family

Posted 16-Jul-2014
Cons: The only improvement would be to upgrade the mattresses. Ours was too soft.
We chose this place because of the location. We were visiting relatives and this place was convenient to where we needed to be. The room and hotel was very clean and the staff was very friendly and helpful. Our only complaint was the mattress was too soft. We should have asked for a different room, but we didn't. They offer a nice breakfast, but if we missed that, we went to IHOP which is practically next door and open 24 hours a day. We would definitely stay here again.
Comment from Hotel Management
17-Jul-2014 by Management, Hotel Management
Dear valued traveler, thank you for sharing your comments with us and others. We are so pleased you enjoyed your stay and look forward to seeing you again the next time you are in our area. Wishing you safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveller from J.

Great place with a great rate

Posted 01-Jul-2014
A little tough to navigate to from the interstate, but that's the only real complaint we had. The room was pretty comfortable. Pocket door to the bathroom was a little tough to slide, and they could use a couple more hooks in the bathroom for clothes/used towels.
Comment from Hotel Management
01-Jul-2014 by Management, Hotel Management
Hi Mike, thank you for your feedback! We truly appreciate you taking the time to share your experience and hope you choose to stay with us again in the future. Thanks again and safe travels!
4 out of 5
Recommended
for Families
by A verified traveller from NM

Good place to stay for Denver

Posted 30-Jun-2014
Pros: Comfortable beds, clean, convenient location for what we wanted to do.
Cons: I don't mind if you don't completely service my room if I'm staying for a few days, but leave extra towels, etc. please.
Location: Lots of stuff to do in the Denver area! Decent location to get to them
Late check-in was smooth. Room was nice, clean, pretty comfortable bed. TV channels were pretty limited, so trying to keep kids quiet would have been a problem if we'd spent much more time in the room. Room has a nice, large shower stall . . . but only the shower, so if you need a tub for anything may have to ask for one, or stay somewhere else. Decent location, felt safe. Breakfast was the typical cereal, muffins, make it yourself waffles, etc. Fine by us, but crowded as hotel was pretty full, so good luck getting a place to sit and eat, as the room was not very big. Also traffic coming through it to get to the pool. Asked staff at the desk the best way to get to an area attraction, and after two or three people consulted the answer was "follow the road signs" so not very knowledgeable about extras, just google it. Left our room the first day before 11 and when we got back after midnight it was just like we left it. Don't mind the beds not being made and things like that, but it would have been nice to have fresh towels/washcloths for the next morning. Did not mention it to staff because a) we were checking out and we were able to cope and b) they were crazy busy with other guests, and it certainly wasn't the end of the world. Polite staff on checkout also. Would probably stay again, nice hotel for the price we got.
Comment from Hotel Management
02-Jul-2014 by Management, Hotel Management
Hello and thank you for your comments. We appreciate you sharing all the details of your stay and our hotel with other valued travelers. We are so glad you enjoyed your stay and hope to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Clean room

Posted 24-Jun-2014
Pros: Clean, comfortable bed.
Cons: Better maid service and wi-fi that actually works in the rooms.
Location: Near Park Meadows Mall, and Ikea.
We repeatedly tried logging on to wi-fi wothout success, after three calls to tech support, we were told our room was in a "dead spot" and the tech would call the front desk and ask about getting our room changed. We were told there were no other rooms available. so we had to go out into the lobby to use wi-fi for the rest of our stay. The first day we did not get any clean washcloths, coffee cups, coffee or water cups. The second day we still did not get any new coffee cups.
Comment from Hotel Management
28-Jun-2014 by Management, Hotel Management
Hi Jim, we sincerely apologize that you had issues with the Internet. We have recently upgraded our Internet services and strive to ensure each guest has easy and fast access. I hope you give us another opportunity in the future to serve you and we wish you safe travels.