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Reviews of Hotel Pamukkale

Hotel Pamukkale
Oguz Kaan Cad. No:5, Denizli, Denizli

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 186 reviews" "
Rating 8 - Good. 60 out of 186 reviews" "
Rating 6 - Okay. 22 out of 186 reviews" "
Rating 4 - Poor. 3 out of 186 reviews" "
Rating 2 - Terrible. 4 out of 186 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and clean family run hotel on Pamukkale. The manager was also able to assist us with a transfer to Afrodisias and Ladokia.
Stayed 2 nights in Oct 2023
Response from hotel on 15 Oct 2023
thank you very much see you next time

10/10 Excellent

Fawzi, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise! Great location! Excellent service! Comfortable bed! Good WiFi! Hot shower in a large shower area! Did I mention location? Would definitely recommend, and will stay here when back in beautiful Pamukkale!
Stayed 2 nights in Sep 2023
Response from Hotel pamukkale on 23 Sept 2023
Thank you very much

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly service. Would go again!
Stayed 1 night in Aug 2023
Response from Hotel pamukkale on 6 Aug 2023
Thank you very much.see you next time.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Host was very friendly and helpful.
Stayed 1 night in Aug 2022
Response from hotel pamukkale on 9 Aug 2022
thank you very much

8/10 Good

Riwon

Stayed 1 night in Jul 2022
Response from hotel pamukkale on 30 Jul 2022
thank you very much see you next time

10/10 Excellent

Lucile

Stayed 1 night in Jun 2022
Response from Hotel pamukkale on 2 Jul 2022
Thank you very much see you next time.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from hotel pamukkale on 25 May 2022
thanks

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to the Pamukkale climb
The hotel was very good value for money. It is a family run business and they were thoughtful and helpful
Stayed 3 nights in Sep 2021

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
It was exactly how we expected it to be. The room was very clean, the owners very kind and friendly. It's a perfect place to stop and see the city
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with a personal service.
Stayed 1 night in Jul 2021
Response from hotel pamukkale on 19 Jul 2021
thank you very much

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from hotel pamukkale on 2 Oct 2020
thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Perfect location. Very affordable. Recommended
Stayed 2 nights in May 2020

4/10 Poor

yi-hsiang

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No recommend
Boss is no friendly and no hospitality person.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager/owner was very helpful, very nice place for a short stay.
Stayed 1 night in Sep 2019

2/10 Terrible

Nilgun

Disliked: Staff & service
Disrespectful and rude owner
This is my second review for this hotel! We stayed here one week ago with no problems and were happy with our stay. Unfortunately our second visit which was a layover on our trip home was terrible. We were traveling as a group my nieces and sister were staying at another hotel in the area and they stopped by as we were going to visit Pamukkale as a group. They were not there more than 5 minutes when the owner started yelling at the top of his voice at my 8 year old niece for putting her foot in the pool with her flip flops on. He then yelled, again loudly and disrespectfully, at us for being loud, it was 5 o’clock in the afternoon poolside and we were talking in a normal tone of voice. I retract my original review, do not stay here! My sister stayed at Alida and was very happy, smiling faces , helpful, good customer service.
Stayed 1 night in Jun 2019
Response from hotel pamukkale on 2 Aug 2019
siz çok yalancı düzenbaz bir kişisiniz.misafirinizi odada yatırdığınızı,çocukların ses yaparak diğer misafirleri rahatsız ettiğini , neden yazmadınız buraya.

10/10 Excellent

Nilgun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hosts, clean and comfortable with a delicious breakfast included in stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - near central town and travertine . The room is confortable and big bathroom ( the biggest bathroom so far in my 10-day Turkey trip ). The hotel guy gave me all information I need about the area . In brief, it’s a good stay.
Stayed 1 night in Oct 2018
Response from Hotel pamukkale on 26 Oct 2018
Thank you very much see you next time

8/10 Good

florin, bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good we spent only 1night but everything good
Stayed 1 night in Aug 2018

10/10 Excellent

RhondaSydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was delightful a #1
The hotel was wonderful in a great location very close to the white calcium terraces and restaurants. The room was delightful, with a very comfortable bed, very clean room and bathroom. Great shower with hot water. Breakfast was very good as well. Staff were pleasant and helpful. We could not fault the hotel and all this along with the price we highly recommend it.
Stayed 1 night in May 2018

10/10 Excellent

Solo traveller , Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location v.nearto pamukkale travertines, 10 minites walking distance, Very clean, very coaperative staff, they guide you & even arrange tours, talk english
Stayed 1 night in May 2018

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

8/10 Good

merta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Perfect location. Friendly staff and clean environment. Very near Pamukkale and perfect for a no fuss stay
Response from hotel pamukkale on 20 Apr 2018
thank you very much seen you next time.

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

itinerant teach, Iowa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turkish hospitality at its finest!
As a single traveler this place was great! The family that runs this hotel is lovely and very hospitable. More than once giving me directions to find restaurants, ATMs, the dolmush, and the park entrance (I am horrible with directions). It is close to the park entrance, but still removed enough that it's peaceful and quiet. The shower had excellent pressure and heat after a day of roaming around the ruins. Breakfast includes fresh Turkish bead, fresh fruit, omelette, and a plate of traditional Turkish breakfast.

10/10 Excellent

Timur Akbashev, Karakol, Kyrgyzstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family based guesthouse
Nice guesthouse leaded managed by local family. They are very friendly and helpful. Highly recommending for travellers with mid-level budget.

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, 10 mins walk to Pamukkale
Great guesthouse, comfy bed, good breakfast, walking distance to Pamukkale.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Subramoni, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this place
Good & friendly family hosts ; nice rooms ; very close to Pamukkale Heirapolis - a 10 min walk . super fast wifi

8/10 Good

Janice

Liked: Cleanliness, staff & service
Simple but good
Very close to the Pamukkle middle gate/main street/restaurants/bus stop (everything is very close). Staff were very nice, and breakfast was quite substantial and delicious. Room was basic but clean. No TV, but good wifi. Large pool as well.

6/10 Okay

Nathan, Colorado

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Pamukkale
This is a simple, inexpensive, family-run hotel very close to the entrance to the hot springs. My room didn't have a phone or television; wifi was available in the common areas but I didn't use it. My room was clean and I slept well. Breakfast in the morning was ample but the cook used too much oil when cooking the scrambled eggs, which triggered an unpleasant digestive reaction afterward.

10/10 Excellent

koshi, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and fuzzy hotel!
It is closer hotel to sight seeing place! Hospitality of hotel is fabulous. I definitely recommend this hotel!!

4/10 Poor

Sophie, Australia

Good stay
Good stay at hotel pamukkale we where able to check in early as our bus arrived super early. Has a pool which is nice and refreshing.

8/10 Good

Mohamed, qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and well located hotel
I really loved my stay here. The rooms were clean, the owner was very helpful arranging for my shuttle back to Airport. He is very friendly. They have a small swimming pool. In first look, it looks like the water is dirty, but in fact it is the water from the thermal pools. I thought I saw white powder/ chlorine in the water, but it was fresh water from the springs. The toilet was clean. the restaurant serves home made food (kitchen is run by the owners wife and mother). The breakfast is a fixed plate system with few slices of cheese and fruits. The hotel is located 5 minutes away from Heirapolis

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Close to traverstines
It's a good basic budget hotel. It's very close to the attractions and you can take a shuttle from nearby to go up to the north entrance and walk back through the ruins and the traverstines. The hotel is basic, but very good for one night. There was no control for the AC in the room, but the owner gave us the control when we asked for it. We got scrambled eggs in the morning which was such a nice change of pace in Turkey! You get tired of eating hard boiled eggs every day for breakfast.

10/10 Excellent

Tam, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and location
We only stayed 1 night. There was on site parking. The room was basic but good. There was a swimming pool that looked very inviting. We ate dinner at the hotel and it was very good.When we walked past the kitchen I looked inside and it looked very clean. Breakfast was the usual items, but they did also give us a scrambled egg. We did have them do a load of laundry for us and the price was reasonable.The location is great, the people are friendly.If you do not want to spend a lot of money this is a good option.

6/10 Okay

Khalid, saudi arabia

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
great hotel
Very nice hotel. Near to pamukkale area. Only walking distance.

10/10 Excellent

Kelsey, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
This hotel is very easy to find and in a central location. Our host graciously let us check in well before check in time as we had just arrived early from the night bus from Cappadocia. There is a laundry service at the hotel and great food! I would definitely recommend this place to anyone.

10/10 Excellent

Arjit, India

Liked: Staff & service, room comfort
Excellent budget hotel near Travertines
Rooms are fine. One of the few hotels in the region to have a Swimming pool. Ersan was a fantastic host. He arranged hot air balloon ride for us and even dropped us to the beginning of the ancient ruins of Hierapolis. The family runs the hotel and they took care of us like a family. Would recommend this hotel to everyone and will definitely stay there again!

8/10 Good

Jules, Cairns, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely owner with neat and clean rooms
Despite a late arrival we were greeted with a smile and the family kept the restaurant open to feed us! A short walk to the travertines and beyond. The owner was great at giving directions to points of interest. Assistance with getting our tyre repaired was very appreciated. Above and beyond the call of duty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
family run, comfortable,clean quiet room. good new outdoor breakfast room, standard turkish breakfast with omelet. parking in entrance garden. close to sights and bus stop. pool fed by spring water.

6/10 Okay

michael, Oxford

Liked: Cleanliness
Disliked: Room comfort
budget hotel
The hotel keeper was very friendly, and welcomed us with very nice apple tea. The hotel is located in a normal street. There is a small pool, which we didn't use. It's very close to the world heritage site. The bed was very hard, and we slept very badly. The hotel has a small restaurant, but we had mixed feelings about our dinner. When we came in, the hotel owner and her daughter were eating, and it looked very nice. So we pointed and said we'd like that as well (rice, salad and beans), and ordered two mains as well. The menu didn't say what sides came with the mains. We were brought rice, salad, and beans as a starter, but then the mains also came with rice and salad. The hotel owner obviously knew about this, but she didn't tell us. So we ended up eating and paying too much. It wasn't expensive, but it left a sour taste in our mouths (pun intended).

10/10 Excellent

Bonnie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pamukkale
We had a great stay in Pamukkale. The hotel was situated in a perfect area- a short walk to the bottom of the traverstines. You could also find a shuttle nearby to take you to the top of Pamukkale. The staff was great too- very helpful and welcoming. The room was very clean. It also had a great, big bathroom which was a surprise in Turkey. There was a swimming pool as well, but we didn't have enough time to test it out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very close to attractions. Host is very friendly.

10/10 Excellent

carol, boulder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family run hotel
The Hotel is run by a family that is very nice and accommodating. We were just passing through for the day but wanted a day room so that we would have somewhere to rest and take a shower. I called the day before to explain that we were getting in early and would only need the room from 8:30 a to 4:00. They were accommodating and even provided breakfast after we arrived. Breakfast was good. It included fruits, bread and fresh eggs. The rooms are clean and comfortable. The restaurant up stairs has good views of the Travestines. The hotel also has a pool that was clean . The family was very accommodating . They provided us with information regarding our transfer to Ephesus. They even made the reservations for us. We had lunch at the hotel which was good

6/10 Okay

Henry, Australia

Liked: Cleanliness
Caution for fradulent tour operators
This family run small hotel situated at a walking distance to the famous Pamukkale Cotton rock formation. We enjoyed our overnight stay at this hotel. Unfortunately the hotel was penetrated by a fraudulent tour operator. We were persuaded to take a Balloon Flight tour at Cappadocia by a person claimed to be a person working for CrossRoads. Since our tour was contracted by GoTurkey to CrossRoads, we trusted him and paid for the balloon flight a day before our arrival at Cappadocia (20 June 2014). We were issued a Balloon Tour Voucher by Tours4Turkey (T4T) and were asked to inform T4T the hotel name by email and wait for the pick up at 4:15 - 4:45 am at our hotel in Cappadocia. In the morning of 21 June, we waited for more than an hour (4 - 5 am), and no one turned up despite two groups of people from the same hotel were picked up by other tour operators for balloon flights. We called T4T several times, no one answered our calls. We left telephone messages and text messages to T4T, and received no reply. CrossRoads told us that the person who sold us the balloon Flight tour was not associated with CrossRoads. A General Manager at CrossRoads spent several hours on the day and finally located the T4T operator. Despite many attempts, we have so far received no refund from T4T. It is apparent to us that the Turkish tourism industry is penetrated by fraudulent operators. I caution future visitors to Pamukkale and Cappadocia not to use T4T for their tours.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly cosy place close to all attractions.
We were pleasantly greeted by our first names upon arrival, offered tea every day (and weren't charged). Friendly atmosphere.

8/10 Good

Rocio, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walk distance to Pamukkale park
the owners were very warm making sure that we were comfortable. Tasty breakfast and dinners if you wanted to.

8/10 Good

Ridwan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness.
Room was spotlessly clean. Toilet is big and clean. Breakfast was great as we were served with omelette which was just fried. We were sitting by the poolside in the afternoon and the owner served us tea and cakes without being charged. Quiet surroundings and very peaceful. Restaurants are within walking distance, including the travertine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Locagion, Very clean! Good service, best value!