I recently stayed at Whispering Palms and wanted to share my experience. The staff at the hotel was always friendly and courteous, which made my stay pleasant. However, I did encounter some maintenance issues in the room I was assigned.
Firstly, the bathroom lacked a toilet lid , which was quite inconvenient. Additionally, the shower water temperature was difficult to control as it only came out very hot and didn't have a cold water option. This made showering uncomfortable at times.
Moreover, I noticed that the bathroom door had a hole in it, which was quite surprising and gave an overall impression of poor maintenance. In addition, there was a non-functional lightbulb in the room lamps, which affected the overall lighting.
Lastly, I encountered a few bugs, including mosquitoes, in the room. This was an unpleasant surprise and made it difficult to have a comfortable and peaceful stay.
While the staff's friendliness was appreciated, I feel that the maintenance issues I encountered should be addressed to enhance the overall guest experience. I hope that the hotel management takes note of these concerns and takes steps to improve the maintenance standards in the future.
Despite the mentioned issues, I would like to commend the hotel staff once again for their exceptional service. I hope that my feedback helps in improving the overall guest experience at whispering palms.