Property amenity

Reviews of Whispering Palms Inn

2 out of 5
Whispering Palms Inn
1300 Veterans Blvd, Del Rio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 670 reviews" "
Rating 8 - Good. 208 out of 670 reviews" "
Rating 6 - Okay. 77 out of 670 reviews" "
Rating 4 - Poor. 21 out of 670 reviews" "
Rating 2 - Terrible. 14 out of 670 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Travelled with family, Travelled with group
Vriendelijk personeel
Stayed 1 night in Mar 2024
Response from Bob on 26 Mar 2024
Thank you

10/10 Excellent

Lorenzo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed the night while traveling and the property was well maintained and felt safe
Stayed 1 night in Mar 2024
Response from bob on 21 Mar 2024
Thank you. We are glad you enjoyed your stay.It is a very safe place.

10/10 Excellent

dermot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great service, clean and friendly service .
Stayed 1 night in Mar 2024
Response from Bob on 21 Mar 2024
Thank you. Your review makes us happy that our hard work is paying off. Thank you again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people great service
Stayed 1 night in Mar 2024
Response from Bob on 12 Mar 2024
Thank you. We try our best.

10/10 Excellent

Francisco

Travelled with partner
The whole staff is super helpful and very friendly. The owner is a great guy.
Stayed 1 night in Mar 2024
Response from Bob on 6 Mar 2024
Thank you. The guests make us great when and how they interact with us. See you again.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great people. Make sure to say “hi” to Larry ( African Gray in lobby).
Stayed 5 nights in Feb 2024
Response from Bob on 3 Mar 2024
Will give Larry your best wishes. Come and see us again. Thanks.

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Bob on 28 Feb 2024
All good, sounds great. Thanks

10/10 Excellent

Steve

Great place great people.
Stayed 2 nights in Feb 2024
Response from Bob on 28 Feb 2024
Thank you. People like you help us make it great.

10/10 Excellent

Lynn

Travelled with family
Cute and clean!
Stayed 1 night in Feb 2024
Response from Bob on 25 Feb 2024
Thank you. Your review really helps us.

10/10 Excellent

MIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff (and the sweetest doggy at reception), lots of food options nearby, quiet and spacious room. Could use a bit of renovation here and there as it is an older building, but overall nice stay for a nignt.
Stayed 1 night in Feb 2024
Response from Bob on 25 Feb 2024
Thank you. We are in the process of renovating. Some rooms have been done and hopefully by May all the rooms will have new carpets and drapes.

10/10 Excellent

Zita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very engaging couple checked us in and have solid recommendations for dinner.
Stayed 1 night in Feb 2024
Response from Bob on 25 Feb 2024
Thank you. It nice to be appreciated.

10/10 Excellent

Steve

Liked: Amenities, property conditions & facilities
2nd great stay in 2 days. Great front desk! Don’t forget to say “Hi” to Larry the African Gray in the lobby.
Stayed 1 night in Feb 2024
Response from Bob on 25 Feb 2024
Larry loves it here and refuses to go home. Thank you for your kind words. Look forward to seeing you again.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem, great place and great proprietors.
Stayed 1 night in Feb 2024
Response from Bob on 25 Feb 2024
Thank you so much. We are glad we lived up to your expectations.

10/10 Excellent

Cesar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for work.Low price
Stayed 1 night in Jan 2024
Response from Bob on 6 Feb 2024
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Worth what we paid. The guy checking us in go up to in really late, which we really appreciated.
Stayed 1 night in Jan 2024
Response from Bob on 6 Feb 2024
Thank you. We are open for service 24 hours a day.

10/10 Excellent

Julio, Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for only one night but I love it. Great customer service. I love the Dog and a Perot the have there. Highly recommended
Stayed 1 night in Jan 2024
Response from Bob on 25 Jan 2024
Thank you very much for your kind words. Zoe and Larry are quite a treat. They make our hotel unique and our guests remember them and often stay here to see them.

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024
Response from Bob on 21 Mar 2024
Thank you.

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on 25 Jan 2024
Thank you.

10/10 Excellent

Boning

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bob on 20 Jan 2024
Thank you very much.

8/10 Good

Mieke

Liked: Cleanliness, staff & service, amenities
People are friendly, it’s very clean. On the main road and near food and other things. I would like it better if it were possible to open the window.
Stayed 1 night in Jan 2024
Response from Bob on 11 Jan 2024
Thank you. I wish we could have the windows to open. Its a city regulation that hotel windows cannot be opened.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight at Whispering Oaks in Del Rio
Whispering Palms was a nicely updated place. The owner was friendly and welcoming, the motel felt safe, the bed was comfortable, and with wifi and a tv, it met our needs for a travel stop in Del Rio. I wish the toilets had lids and that a recycle bin was offered next to the trash can.
Stayed 1 night in Dec 2023
Response from Bob on 7 Jan 2024
Thank you for the kind review. This city does not have commercial recycling. The toilets do not have lids for a reason. All the rooms are non smoking and smokers use the toilet with the fan on to smoke.You would be surprised the number of lids that get broken.

10/10 Excellent

Rosaura, washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk attendants/owner was super friendly. The building in general is old but so clean inside and out. It looks very well kept up. Hot water with good water pressure is a plus. For this price and location I would definitely recommend this hotel to others who are looking for accommodations while in Del Rio. I know under this management I will b back.
Stayed 2 nights in Dec 2023
Response from Bob on 7 Jan 2024
Thank you so much for the review. This helps us a lot.

10/10 Excellent

aleksander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stopover!
Stayed 1 night in Dec 2023
Response from bob on 7 Jan 2024
Thank you. Hope to see you again.

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Bob on 22 Feb 2024
Thank you.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet courtyard area for parking; room was sheltered from front street noise.
Stayed 1 night in Nov 2023
Response from Bob on 24 Nov 2023
Thank you. People are surprised with how quite our hotel is.

10/10 Excellent

Caron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricio checked us in at night, and was very nice. He introduced us to the resident parrot and dog. In the morning, Edith was wonderful. Both my friend and I are environmentalists and saw the styrophom cups and bowls, along with plastic cutlery. We travel with washable/reusable eating sets. She heard us and came in with washable mugs, spoons, and bowls. We were so appreciative!
Stayed 1 night in Nov 2023
Response from Bob on 24 Nov 2023
Thank you for your kind review. It goes a long way for small independent businesses. I wish it was possible not to use styrophom and plastic products. We hope that one day when we have a full breakfast, we will stop using them. Thanks again.

10/10 Excellent

Bernardina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bob on 20 Nov 2023
Thank you so much. Your review goes a long way for an independent hotel.

6/10 Okay

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room is nice, the office is interesting and welcoming
Stayed 1 night in Nov 2023
Response from Bob on 20 Nov 2023
Thank you. I guess we could have done better. 6 is good enough.

10/10 Excellent

Delfino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bob on 9 Nov 2023
Thank you so much.

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bob on 9 Nov 2023
Thank you so much

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice manager, way stay here when I'm in town. Place has really been cleaned up well. There's always more stuff to fix, however.
Stayed 1 night in Oct 2023
Response from Bob on 9 Nov 2023
Thank you. We are gradually working on our renovation and some rooms have been updated.

8/10 Good

Mark

Stayed 1 night in Oct 2023
Response from bob on 9 Nov 2023
Thank you.

10/10 Excellent

Levy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023
Response from Bob on 9 Oct 2023
Thank you so much.

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023
Response from Bob on 19 Oct 2023
Thank you. We really appreciate the time you took to give us the best review.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
hmmmmm...
No light bulb in bedside lamp. Soap the size of a 50 cent piece. No wash cloth. My dog thought it was great..
Stayed 1 night in Sep 2023
Response from Bob on 21 Sept 2023
Really sorry about the light bulb. You should have let us know and we would have changed it. We have two sizes of soap. Hand and bath. The new housekeeper didn’t realize it and a few rooms only had the hand size soap. We have resolved that problem. Hope your dog wants to visit and stay with us again. We love dogs.

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Sep 2023
Response from Bob on 12 Oct 2023
Thank you.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very clean, administration is extremely amicable, location is in convenient area and the design,decoration is unique.
Stayed 1 night in Jul 2023
Response from Bob on 15 Sept 2023
Thank you very much for your kind review. It goes a long way for us small independent hotels.

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Bob on 15 Sept 2023
Thank you for your review. It goes long way when we get a good review.

10/10 Excellent

Humberto, San Antonio

Stayed 1 night in Sep 2023
Response from Bob on 9 Oct 2023
Thank you. We are glad we stood up to your expectations.

4/10 Poor

Roger, San Antonio

Travelled with partner
Disliked: Amenities, property conditions & facilities
Although the AC blew cold air , the size of the unit or maybe the fan speed did not keep the room cool. It was a sleepless night of a warm room. This is a budget hotel so don’t expect much.
Stayed 1 night in Sep 2023
Response from Bob on 3 Sept 2023
I am really sorry to hear this. Our units are more then adequate for the size of our rooms. You probably left the door open wide while moving your bags in. We have never faced this problem. We can’t please all the people all the time as some are impossible. Why didn’t you let us know and we would have checked the room.

10/10 Excellent

dermot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great family run, customer focussed hotel. Always clean.
Stayed 1 night in Aug 2023
Response from Bob on 9 Aug 2023
Thank you so much. We are try our best and it’s good to know that we have guests like you that appreciate it.

10/10 Excellent

Chad A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bob on 15 Jul 2023
Thank you so much. It means a lot when someone appreciates our hospitality.

8/10 Good

Zane

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with clean and affordable rooms!
Stayed 2 nights in Jun 2023
Response from bob on 5 Jul 2023
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2023
Response from Bob on 30 Jun 2023
Thank you. You made our day

10/10 Excellent

Narciso

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and quiet! My go to place to stay in del rio
Stayed 3 nights in Jun 2023
Response from Bob on 27 Jun 2023
Thank you. looking forward to seeing you again.

6/10 Okay

BRENDA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I recently stayed at Whispering Palms and wanted to share my experience. The staff at the hotel was always friendly and courteous, which made my stay pleasant. However, I did encounter some maintenance issues in the room I was assigned. Firstly, the bathroom lacked a toilet lid , which was quite inconvenient. Additionally, the shower water temperature was difficult to control as it only came out very hot and didn't have a cold water option. This made showering uncomfortable at times. Moreover, I noticed that the bathroom door had a hole in it, which was quite surprising and gave an overall impression of poor maintenance. In addition, there was a non-functional lightbulb in the room lamps, which affected the overall lighting. Lastly, I encountered a few bugs, including mosquitoes, in the room. This was an unpleasant surprise and made it difficult to have a comfortable and peaceful stay. While the staff's friendliness was appreciated, I feel that the maintenance issues I encountered should be addressed to enhance the overall guest experience. I hope that the hotel management takes note of these concerns and takes steps to improve the maintenance standards in the future. Despite the mentioned issues, I would like to commend the hotel staff once again for their exceptional service. I hope that my feedback helps in improving the overall guest experience at whispering palms.
Stayed 1 night in Jun 2023
Response from Bob on 27 Jun 2023
Thank you for your review:Toilet seats do not have lids for a reason. All our rooms are non smoking and from experience smokers find a place to sit, turn the fan on and smoke. This prevents it.Unfortunately the main water lines running into the building are between 2.5 - 3 feet below the ground and during high temperatures the cold water gets heated up and there isn't much the city will do about it. We are aware of the bathroom door having a hole and are in the process of renovating and will get that fixed. The building will not collapse. Calling the front desk, the bulb would have been replaced. We do best to keep mosquitoes and bugs out and due to the Texas heat its not easy. we have pest control come every week.Thank you for recognising our hospitality and I assure you we are in the process of renovating.

8/10 Good

William

Stayed 1 night in Jun 2023
Response from Bob on 5 Jul 2023
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

Kathleen, Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate
Stayed 1 night in May 2023
Response from Bob on 30 May 2023
Thank you for a vey kind gesture giving us a great review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Motel
Decent motel with good rates. Parking is an issue, but overall good.
Stayed 2 nights in May 2023
Response from Bob on 29 May 2023
Thank you for a great review. Lots of big trucks and parking gets tight when full, however we have parking in the front and outside along the pool. We have cameras monitoring the inside and outside.

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive but clean and quiet enough.
Stayed 1 night in May 2023
Response from Bob on 21 May 2023
Thank you. We are happy you got value for your money.