All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 676 out of 1015 reviews" "
10 - Excellent
676
Rating 8 - Good. 227 out of 1015 reviews" "
8 - Good
227
Rating 6 - Okay. 61 out of 1015 reviews" "
6 - Okay
61
Rating 4 - Poor. 29 out of 1015 reviews" "
4 - Poor
29
Rating 2 - Terrible. 22 out of 1015 reviews" "
2 - Terrible
22
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Poor
michael
Travelled with partner
29 Mar 2024
Liked: Cleanliness
Disliked: Amenities
We thought we were booking a hotel. It was a condo with no daily service and it had an early checkout of 10 a.m. No dining facilities. Not a place for those who wish the amenities of a hotel The tv guide was terrible It just showed numbers - not name of station. Front desk brought us a paper that listed in numeric order the stations they had so you had to go thru all of them on paper to find what you wanted -- not an alpha list.
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 24 Mar 2024
Thank you for your wonderful review of 5 out of 5 Michael! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 22 Mar 2024
Thank you for your review of 5 out of 5 Janan! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 19 Mar 2024
Thank you for your review of 5 out of 5 Frank! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!
Room was recently renovated and comfortable. Staff were great.
Scott
Stayed 5 nights in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 15 Mar 2024
Thank you for your wonderful review of 5 stars Scott! We greatly appreciate it. We love that you liked the recently renovated and comfortable units and our great staff! We can't wait to see you back with us again in the near future for many more vacations!
Went for bike week and they were prepared with plenty of bike parking but didn't allow bike trailers which caused some problems
Alfred
Stayed 1 night in Mar 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 10 Mar 2024
Thank you for your wonderful review of 5 stars Alfred! We greatly appreciate it. We love that you liked the parking space provided for bikes. Our deepest apologies for not providing space for trailers. We hope to see you back with us again in the near future!
We had a wonderful stay, the staff was very friendly and helpful. The view and amenities on the property are amazing. We will be booking here again in the future.
Angelina
Stayed 3 nights in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 7 Mar 2024
Thank you for your wonderful review of 5 stars Angelina! We greatly appreciate it. We love that you liked the the view, amenities, and our friendly staff. We can't wait to see you back with us for many more vacations in the near future!
Beautiful room with a view of the ocean. Very clean. Staff was great. 100 percent very pleased.
Ralph
Stayed 2 nights in Mar 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 7 Mar 2024
Thank you for your beautiful review of 5 stars Ralph! We greatly appreciate it. We love that you liked the the view of the ocean, cleanliness of the rooms, and our great staff. We love that you were 100% pleased with your stay. We can't wait to see you back with us for many more vacations in the near future!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 7 Mar 2024
Thank you for your great review of 5 stars Tony! We greatly appreciate it. We love that you liked the cleanliness of the resort. We can't wait to see you back with us for many more vacations in the near future!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 7 Mar 2024
Thank you for your great review of 5 stars Gary! We greatly appreciate it. We can't wait to see you back with us for many more vacations in the near future!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 7 Mar 2024
Thank you for your great review of 5 stars Wendy! We greatly appreciate it. We can't wait to see you back with us for many more vacations in the near future!
This was a great property , very friendly staff room was very cleane , beds comfortable, great location, quiet, had a great experience
mark
Stayed 2 nights in Mar 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 3 Mar 2024
Thank you for your great review of 5 stars Mark! We greatly appreciate it. We love that you loved the properties comfort, location, quiet, cleanliness and our friendly staff! We can't wait to see you back with us for many more vacations!
All rooms have an ocean view, with lots of balconies.
Karen
Stayed 2 nights in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 3 Mar 2024
Thank you for your great review of 5 stars Karen! We greatly appreciate it. We love that you loved all units having a partial ocean view through the balconies! We can't wait to see you back with us for many more vacations!
8/10 Good
Terri
1 Mar 2024
Terri
Stayed 1 night in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 22 Mar 2024
Thank you for your review Terri! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!
Everything was great!
I'm a smoker, be nice to be able to smoke on balconies, but I understand why you can't, no big deal to go downstairs
Steve
Stayed 1 night in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 1 Mar 2024
Thank you for your great review of 5 stars Steve! We greatly appreciate it. Our deepest apologies for not having more smoking options. We can't wait to see you back with us for many more vacations!
This condo was worth every penny. I would stay there again. Hilton did an excellent job purchasing this property. I will gladly stay at this property again.
Steven
Stayed 3 nights in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 7 Mar 2024
Thank you for your excellent review of 5 stars Steven! We greatly appreciate it. We love that the resort is worth every penny for you. We can't wait to see you back with us for many more vacations!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 23 Feb 2024
Thank you for your great review of 5 stars Steven! We greatly appreciate it. We love that you consider your stay with us as one of the best accommodations in Daytona Beach / Ormond Beach. We can't wait to see you back with us for many more vacations!
10/10 Excellent
Gayle
Travelled with partner
10 Feb 2024
Liked: Amenities
Everything was great!
Gayle
Stayed 1 night in Feb 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 10 Feb 2024
Thank you for your great review of 5 stars Gayle! We greatly appreciate it. We love that everything was great during your stay with us. We can't wait to see you back with us for many more vacations!
8/10 Good
thomas, cadott
Travelled with partner
3 Feb 2024
Only item we did not like was our room did not match the picture when we reserved it, picture should more of a ocean front and we could barely see the ocean and always shaded to where we could not even enjoy the balcony, otherwise everything else was great
thomas
Stayed 5 nights in Jan 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 3 Feb 2024
Thank you for your great review Thomas! We greatly appreciate it. Our deepest apologies about the pictures online not matching the view you obtained. We have very limited ocean front units. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again in the near future!
Our stay was absolutely wonderful. It was so clean, great customer service, kitchens were well supplied with everything to dine in or grill out on the property. Also, it was right on the beach & fully supplied with lounge chairs and beach umbrella. We will definitely stay here again!!
Nicole
Stayed 4 nights in Jan 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 26 Jan 2024
Thank you for your great review of 5 stars Nicole! We greatly appreciate it. We love that your stay with us was wonderful, clean, with great customer service, fully equipped kitchen and the beach amenities. We can't wait to see you back with us for many more vacations!
Beautiful swimming area and wonderful easy access to the beach.
Derek
Stayed 3 nights in Jan 2024
Response from Jessica - Front Desk Supervisor on 22 Jan 2024
Thank you for your great review of 5 out of 5! We greatly appreciate it. We can't wait to see you back for many more vacations!
2/10 Terrible
Bobby
17 Jan 2024
Bobby
Stayed 1 night in Jan 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 19 Jan 2024
Thank you for your review Bobby! We greatly appreciate it. Our deepest apologies that you were not able to stay with us due to the 200.00 security hold and the 25.00 daily resort fee. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again in the near future!
10/10 Excellent
Jason Scot
15 Jan 2024
Jason Scot
Stayed 1 night in Jan 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 4 Feb 2024
Thank you for your great review of 5 out of 5 Jason Scot! We greatly appreciate it. We can't wait to see you back for many more vacations!
10/10 Excellent
Richard
13 Jan 2024
Richard
Stayed 2 nights in Jan 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 15 Jan 2024
Thank you for your great review of 5 out of 5 Richard! We greatly appreciate it. We can't wait to see you back for many more vacations!
8/10 Good
jeffrey
12 Jan 2024
jeffrey
Stayed 2 nights in Jan 2024
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 13 Jan 2024
Thank you for your review Jeffrey! We greatly appreciate it. We hope to see you back with us again in the near future!
8/10 Good
Verified traveller
28 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Sticky Door.
The door to 408C was so sticky that I had to put my shoulder into it to get it to open (been painted one too many times). I had to use all my weight to pull the door open.
That room is also close to the maintenance room, so I constantly heard noise form there in the morning.
Verified traveller
Stayed 6 nights in Dec 2023
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 5 Jan 2024
Thank you for your review Anonymous! We greatly appreciate it. Our deepest apologies with the issues of the room door and noise from housekeeping office in the mornings. We will address this issues immediately. We genuinely value your feedback and would love the opportunity to make things right. We hope to see you back with us again in the near future!
Hotel is great! They couldn’t find my reservation when checking in so it did take longer than expected, but they managed to get it settled without much hassle. Having to get the parking pass from another desk in order to try to book me for a timeshare presentation is the only downside. I know the employees are just doing their jobs, but I’m only here for one night, so I don’t think I’d be the candidate to try to schedule for it.
Mickala
Stayed 1 night in Dec 2023
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 12 Dec 2023
Thank you for your review Mickala! We greatly appreciate it. Our deepest apologies with the issues on your reservation not being in the system. We genuinely value your feedback and would love the opportunity to make things right. We hope to see you back with us again in the near future!
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 8 Dec 2023
Thank you for your review Nathan! We greatly appreciate it. We hope to see you back with us again in the near future!
4/10 Poor
Verified traveller
Travelled with family
30 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
I feel this property does not meet Hilton standards we were quite disappointed.
Verified traveller
Stayed 4 nights in Nov 2023
Response from Jomarie Villanueva Pérez - Guest Service Manager on 3 Dec 2023
We're sorry to hear that your experience didn't meet HGV's standards Anonymous. We genuinely value your feedback and would love the opportunity to make things right. Please let us know specific areas of improvement, and we're committed to enhancing your experience on your next visit.
We loved being out on the porch and being able to see the sunrise and sunset. when we needed an item, it was delivered immediately !!!!!!!!! IT WAS PERFECT , and we will always stay there. We loved the Pools. C Millie Salomone.
Millie
Stayed 4 nights in Nov 2023
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 29 Nov 2023
Thank you very much for your perfect review Millie! We appreciate it greatly. We can't wait to have you back with us again in your home away from home!
My family enjoyed the comfortable bed, two TVs, balcony to view the ocean and accessibility to the beach.
Sara
Stayed 3 nights in Nov 2023
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 8 Nov 2023
Thank you for your great review of 5 out of 5 Sara! We greatly appreciate it. We loved that you like the comfortable bed, t.v.'s, balcony views and beach access. We can't wait to see you back for many more vacations!
My only dislike, the bed was too low to floor for me.
Ronald
Stayed 3 nights in Oct 2023
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 4 Nov 2023
Thank you for your great review Ronald! We greatly appreciate it. We will take your comments about the bed being to low into consideration, thank you for your feedback. We can't wait to see you back for many more vacations!
The one bedroom suite we stayed was perfect for our needs. Lay out was great well designed. We would recommend the Cove to any of our friends and family members.
JOHN
Stayed 4 nights in Oct 2023
Response from Jomarie Villanueva Pérez ~ Guest Service Manager on 4 Nov 2023
Thank you for your great review of 5 out of 5 John! We greatly appreciate it. We loved that you liked the room lay out design and that it was perfect for your needs. We can't wait to see you back for many more vacations!