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Reviews of Holiday Inn Express Daytona Beach - Speedway, an IHG Hotel

2.5 out of 5
Holiday Inn Express Daytona Beach - Speedway, an IHG Hotel
90 Professional Blvd, Daytona Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 247 out of 391 reviews" "
Rating 8 - Good. 93 out of 391 reviews" "
Rating 6 - Okay. 23 out of 391 reviews" "
Rating 4 - Poor. 16 out of 391 reviews" "
Rating 2 - Terrible. 12 out of 391 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We continue to come back time and time again because we absolutely love this hotel.
Stayed 5 nights in Jan 2024
Response from Alona on 6 Mar 2024
YAYYY!!! Thank you for your continuous support!!ALONA GOODWIN

10/10 Excellent

Gerald

Stayed 1 night in Jan 2024
Response from Alona on 6 Mar 2024
Thank you for your review!!ALONA GOODWIN

10/10 Excellent

Melvin, Oxford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees are Great.
Stayed 5 nights in Dec 2023

4/10 Poor

Gwyn

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Brought leftovers from dinner for the next evening, put in refrigerator. They next night opened refrigerator door and it stunk like death. Refrigerator wasn't working and food spoiled.
Stayed 3 nights in Nov 2023
Response from ALONA GOODWIN on 7 Dec 2023
We deeply apologize about this situation. Please in your free time if you could enroll in IHG One Rewards, so I can take the liberty of depositing some appreciation points for the inconvenience. Thank you for also keeping us aware so that maintenance can stay on top of things.ALONA GOODWIN

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 2 nights in Nov 2023
Response from ALONA GOODWIN on 7 Dec 2023
We try our absolute best, thank you for choosing to stay with us.ALONA GOODWIN

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tall bed
We had a king suite. The bed was WAY to tall. My wife could hardly get in it. We are an elderly couple, maybe that would be okay for some. The breakfast was the best we have had at a holiday inn express and suites.
Stayed 2 nights in Sep 2023
Response from ALONA on 21 Sept 2023
Thank you very much for your kind and honest review. We do have bed stools available upon request. Please book another stay with us so we can accommodate ALL of your needs. We look forward to having you back!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from ALOA GOODWIN on 30 Aug 2023
THANK YOU!!!

10/10 Excellent

Rachael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was nothing short of amazing! The staff were over the top, friendly, helpful, extremely professional. The rooms were very clean and more than expected. Comfortable beds, with a nice bathroom set up. We will definitely be back with any future stays in Daytona area.
Stayed 5 nights in Jul 2023
Response from ALOA GOODWIN on 30 Aug 2023
OMG THANK YOU ! Reviews like this are what we aim for. Thank you so much and I look forward to you staying with us again.

8/10 Good

Kylah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying at HIExpress Daytona
We really enjoyed our stay at Holiday Inn Express Daytona. It was convenient to the Speedway and the Interstate. The staff was so friendly and helpful, especially Alona. Breakfast was a plus, too.
Stayed 3 nights in Apr 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very cheerful and lively each time we were greeted. The kitchen staff were amazing in their service and hospitality. Highly recommend this Holiday Inn.
Stayed 3 nights in Apr 2023
Response from ALONA on 30 Apr 2023
Aww Thank You so much, I'm glad that you enjoyed your stay here with us!!ALONA GOODWIN

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2023
Response from ALONA on 27 Mar 2023
Thank you very much!!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating.
Stayed 1 night in Mar 2023
Response from ALONA on 27 Mar 2023
Thank you so much!!

10/10 Excellent

Lennox, Sunrise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Mar 2023
Response from ALONA on 27 Mar 2023
Thank you!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from ALONA on 27 Mar 2023
Thank you!!

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, and this was the first hotel that actually had good tasting coffee. The breakfast was delicious.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast was outstanding.

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Facilities were clean, and breakfast was adequate. My one complaint is the room smelled like wet dog. Specially when the air kicked on.

10/10 Excellent

kim

Stayed 2 nights in Sep 2022

10/10 Excellent

Andrea

Stayed 1 night in Sep 2022
Response from ALONA on 11 Sept 2022
Thank You Ms. Andrea!!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from ALONA on 3 Aug 2022
THANK YOU!!!

10/10 Excellent

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location, if you not planning on being on the beach. The staff was really friendly. All the workers were very helpful. Good place to stay. I would stay again in the future.
Stayed 3 nights in Jul 2022
Response from ALONA on 29 Jul 2022
Thank you so much for your positive feedback! It's greatly appreciated!!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and a good standard hotel. Staying longterm was a bit of a bummer for requested room service as theyd place you last or not get to it at all for the day. However i think staff did try to meet expectations and shore up areas they were lacking in
Stayed 14 nights in Jul 2022
Response from ALONA on 29 Jul 2022
Thank you for your feedback. We deeply apologize about your service request. We are actually in the process of setting up a new system to avoid situations like this all together. I hope we get another chance to make this right. Have a great day!! ALONA GOODWIN FRONT OFFICE MANAGER

10/10 Excellent

Juan

Stayed 1 night in Jul 2022

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from ALONA on 16 Jun 2022
Thank you so much Mr. Eric!!

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible!
Stayed 5 nights in May 2022
Response from ALONA on 11 Jun 2022
AWESOME!! Thank you so much for your feedback!! ALONA Front Office Manager

8/10 Good

DELROY

Travelled with group
Property was clean - Like Staff was not proactive to request for room service- Dislike
Stayed 3 nights in May 2022
Response from ALONA on 11 Jun 2022
Thank you so much for your feedback. Unfortunately, due to covid, we only provide service upon request the day prior. This should have been explained to you at check in, I do apologize for not properly informing you. I hope you choose us again to make it right. ALONA Front Office Manager

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude on check in. I had questions regarding using AAA discount and were completely unhelpful. The lobby is dark and floor was filthy. Third floor bedroom was moderately clean. The bathroom had hair on the floor & tons of hair all over the hairdryer. We were very disappointed in general, however the breakfast was pretty good & the staff doing the breakfast was friendly.
Stayed 1 night in Apr 2022

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Front desk lady is amazing. Fast and efficient check-in. Complimentary breakfast was really good. Right beside airport, speedway and restaurants. Super convenient. Definitely recommend.
Stayed 5 nights in Mar 2022

4/10 Poor

BRIAN

Stayed 2 nights in Jan 2022

8/10 Good

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to Speedway
Stayed 3 nights in Jan 2022

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Danielle Lisette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest holiday inn express I’ve ever stayed at. It was super clean, staff was friendly, the bed was like a cloud, but the breakfast. Best hotel breakfast ever. So many options!
Stayed 3 nights in Nov 2021

10/10 Excellent

Rei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

rey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is the best , super friendly place , the hotel is very Nice , rooms are clean and good free breaksfast , my number one place to stay in Daytona
Stayed 3 nights in Oct 2021

10/10 Excellent

BRUCE, Bushkill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit. Nice rooms. Quiet. Breakfast was very good.
Stayed 1 night in Oct 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous. Very clean. Staff was great. Amenities were great too. Definitely would stay again if we are ever back in Daytona. Highly recommend.
Stayed 1 night in Sep 2021

2/10 Terrible

Ray

Disliked: Staff & service
The front counter was lazy and deliberately slow. Annoyed me to the point where I became upset. She seemed it was amusing. I’ll never use your service or a holiday inn again
Stayed 1 night in Sep 2021
Response from management on 11 Sept 2021
I hope that is true. Your behavior to the desk staff was unacceptable.

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Booking waa easy. Staff was super nice. Rooms very clean.
Stayed 2 nights in Sep 2021
Response from Lona M on 10 Sept 2021
Thank you for selecting our hotel for your recent stay. We are thrilled you enjoyed your stay with us. Please visit us again soon. Yours In Hospitality

10/10 Excellent

CINDY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to everything.
Stayed 1 night in Sep 2021
Response from management on 11 Sept 2021
We aim to please. Thank you for your review. We hope you visit again.

10/10 Excellent

TAREE

Stayed 1 night in Sep 2021

10/10 Excellent

Liana L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was comfortable to stay at and close for what we needed.
Stayed 4 nights in Aug 2021
Response from management on 11 Sept 2021
Isn't it nice when you find a hotel that is exactly what you want and exactly where you need to be? We are thrilled we could be here for you.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from management on 11 Sept 2021
We are delighted you enjoyed our hotel. Let us know when ever you are in need of accommodations. We are here for you

10/10 Excellent

Michael Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from management on 11 Sept 2021
For a guest like you.....the world! Thank you for making us your home away from home.

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was spacious and the staff was excellent
Stayed 2 nights in Aug 2021

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Brody

Stayed 3 nights in Aug 2021