Lobby
Check availability

Reviews of Dayton Grand Hotel

3.5 out of 5
Dayton Grand Hotel
11 South Ludlow, Dayton, OH

Reviews

5.8
Rating 10 - Excellent. 83 out of 810 reviews" "
Rating 8 - Good. 193 out of 810 reviews" "
Rating 6 - Okay. 187 out of 810 reviews" "
Rating 4 - Poor. 187 out of 810 reviews" "
Rating 2 - Terrible. 160 out of 810 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela, Columbus, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, no complaints
Nice hotel, updated features

2/10 Terrible

Tatie, New York

Disliked: Staff & service, property conditions & facilities
It felt like I was in a horror movie
The hotel looked nothing like the pictures posted on expedia. It was under renovation but it really looks like an abandoned hotel. The garage had little to no lighting so the walk to and from my car was always an eerie one. Once inside, the receptionist was friendly but everything was closed. There were two men who were working and though they were friendly, I just didn't feel safe. The room was clean but smelled a little musty. I noticed a lot of dead bugs on top of the windowsill. I wasn't sure if they had bedbugs so I slept on my sheet from home and covered the pillow with my towel. I was so uncomfortable that I could not use anything from the room. I spent one night and checked out early the next morning. Upon checking out, No one was to be find. The place was completely desolate. I could not reach a receptionist or anything to assist me with my checkout. This was the worst experience I have ever had. I should have known the price was low for a reason.

4/10 Poor

Tyler, Ossian

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great bones, great price, clean but no frills.
We usually love this old hotel. It has such great character. But this time the "new" heating system would only blow super hot air and the a/c would not come on. We slept with the window open! The owners have big plans for the place but renovations are SLOW.

4/10 Poor

Marlene, Ontario

Disliked: Staff & service
Concerned and confused
We tried calling twice before arrival after reading reviews but no one answered. When we arrive, no one was at the front desk and after 15 minutes, a maintenance person appeared and he tried to page her. We were finally given a room on the 9th floor but the elevator wouldn't work to take us there. We were changed to the 4th floor. The pool, hot tub, restaurant, lounge were ALL CLOSED due to the renovations. Glad this is behind me. My husband said he would return but only after the renovations are completed. I'm not sure if I would.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Dissapointment because was underconstruction
Empty downtown with an aged hotel. Looks run down and we felt uncomfortable.

2/10 Terrible

David, Tarrytown

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels I have encountered
This hotel is apparently "under renovation"; I would not recommend this hotel to anyone. The photographs online must be very old as they do not reflect the dilapidated state of this hotel. The bar, restaurant, fitness room etc were all closed. I would encourage hotels.com to remove this hotel from its listings until any renovation is completed.

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again: blood on the sheets!
found used dirty bandaide in the tub, blood on the sheets and left over food in the fridge. did they even clean the room?! Gross. Never again.

4/10 Poor

Mike, Ontario

Disliked: Staff & service, property conditions & facilities, room comfort
Apparently under renovation, needs repairs
Would not recommend, staff not helpful, building needs lots of work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dissatisfaction
Disappointed

6/10 Okay

JP, Cincinnati, OH

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Just ok
This is not the first time I have stayed here. I remember when the restaurant was open. Now you can't even get vending. We stayed here last October and the renovations were taking place then too, but it doesn't seem like any improvements had been made. It's unfortunate because I think this could be a gorgeous hotel. Our room was pretty clean at least! The bathroom could have used a little more TLC. I am not sure we will stay here next year in October.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away from this place
Ants on night stand beside bed.No room ( Maid Service ) 2nd day.Everything seemed to closed due to renovation.Poor TV reception remote for on&off,Had to set on bed to watch TV with couch & chair at the other end of room.Was informed at check in that Muffins & Coffee would be available in Lobby at 6:30 til 9:30 AM,I went to Lobby 2nd day at approx 7:15 AM.no coffee no Muffins.On 9-22-15 I paid you $302.37 the hotel charged me 151.00 at check out.I think I got screwed,what do you think.

2/10 Terrible

Becki, Celina, OH

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Renovation???????????
When I see "under renovation" I think "some rooms unavailable", maybe more noise than usual. We were arriving in the late afternoon and leaving at check-out the following day so no worries. The truth was that the pool, the gym, the restaurant and the bar were closed. No vending. The ice machine on our floor was broken. No fridge in the space provided. It put a huge damper on our weekend.

2/10 Terrible

laserlady, michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not like the pictures under construction
I ended up not checking after driving to the location, walking in the lobby and waiting for service. Heard guests from previous night complaining about their room and inquiring about a theft. Went up on the elevator and saw the shambles they were describing, Tried to talk to manager and then called Expedia only to learn my stay was not refundable due to it was a "hot deal" I told them it was false advertising as this hotel was listed as a 3.5 star deal with no disclosure of the renovation -not even on the hotel's website !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a place I'd ask my enemies to stay at
The hotel was under construction, which was not noted when I booked. Most of their facilities were closed down. Parking is in an unlit, run-down garage, which made me feel very uncomfortable as a woman traveling alone. The room was a mess with used tissues sitting on the register, along with a used latex glove. There were hairs on the bed spread and the trash wasn't emptied.

2/10 Terrible

this is just a , Fontana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
I already rate it was it need a lot of renovation not clean lobby furniture was nasty to scare to sit on it dead bugs I. room. No was up and running the gym was not ready bar was not ready pool was not ready restaurant was not ready it wasa dump.
Dayton Ohio Stay.
The enteres

2/10 Terrible

Indy Mom, Indianapolis, IN

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction Zone
Hotel under major construction unbeknownst to me when the reservation was made months ago. You can only enter the hotel from the unattended and dark parking garage. The one person working at the hotel was sitting at a make shift desk in the "lobby". Absolutely none of the listed amenities were available due to the construction. The room was very outdated and in disrepair. The hotel is completely misrepresented in the listing.

2/10 Terrible

Marianne, Colorado

Disliked: Staff & service, property conditions & facilities, room comfort
Awful Place
I stayed at the Grand two years ago, and it was under renovation, so I was understanding then. Now, I am not. The condition has gotten so much worse. The lobby area looks like something that could exist in a war zone. I like the location of the hotel, but there is nothing else to recommend it. Nothing. Pretty much everything is broken, and it looks like it has been for awhile. The signs out front don't even say Dayton Grand. They just say Hotel. Don't go there.

6/10 Okay

Joel, Chicago

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Homecoming 2015
The hotel was under construction, no elevator for the parking lot

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
scariest hotel i have lived in my 15 yrs
it was like a haunted house from the parking to entrance and the inside of the hotel. I checked in and was so scared to stay there that I left hotel within 5 minutes. I then went to Crown Plaza and stayed there for a night. The hotel is not even 1% of what is shown in the pictures.It is a deserted hotel where ghosts live.

8/10 Good

RunnRMom, indianapolis

Liked: Cleanliness, staff & service, room comfort
Great hotel undergoing restoration
We were very pleased with our room. It was large, comfortable, quiet, included a refrigerator, decent TV, and even a room with sofa and chairs, free wireless that worked very well, and location was very good.

8/10 Good

Jessica, Tx

Liked: Cleanliness, staff & service, room comfort
Great hotel
Stayed two nights and two full days. Required an early check in on very late notice for the hotel and they were equipped to handle my request. Did at one point have a slight problem with my room and it was handled in about 5 minutes and ended up being an upgraded room for me and it was wonderful. Love the location and had a great time. The renovations aren't convenient but I'm sure it will be worth it later on. Staff was extremely friendly and helpful, and the bed was so comfortable! Look froward to staying in November.

2/10 Terrible

Watson Family, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE!!
Firstly - Expedia - how disappointing that you hide the FACTS way down on the website - Secondly remodeling does not begin to describe the mess we experienced! Paying prime $$$ for the additional filth was too much. DO NOT be taken in by the pictures. - card table check in - everything closed - elevator - out of service (we were offered the freight elevator but opted to take stairs ( got trapped in stairs until able to kick door open) Room features: - closet door, broken - lamp, broken - vents, filthy - blankets, ripped (we paid an additional cost for our child to be in the room and waited an extra 25 minutes for bedding to arrive. - suspicious brown ish dark stains on walls - plug sockets - wires a jumbled mess - dirty floors - TV remote broken If they remodel down stairs their future guests are going to get A SHOCK when they walk into a room. Never experienced a hotel like it!!! Can I get a refund?????????

4/10 Poor

Jim, Elgin IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is under massive renovation. Checked in at a card table not this gorgeous lobby like the picture showed on Expedia. Big chips in tub and overall dirty. First and last time I will stay there or use Expedia !

4/10 Poor

Tim, Cleveland, OH

Disliked: Property conditions & facilities
Undergoing renovation
The hotel is undergoing a two-year renovation. We were under the impression that the hotel lobby was under construction but the whole hotel is in dire need of upgrade. It has a flair of 1995, a funky smell but clean and helpful staff. If you are willing to put up with a reno, this is the place for you. Great location in the heart of Dayton. Free parking, WIFI. Cheap. On par with a Comfort Inn.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
the staff was great, very accommodating.
the hotel is in the middle of a change over, lot of construction. The staff went out of their way to greet guess, and make their stay better. When it finished I will go back. Great people..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Construction Zone
I have never experienced this in my life- A hotel that is under total renovation and they are renting the rooms to paying costumers! Both my family and other paying customers experienced the following- broken lightbulbs in room, shortage of towels, broken ice machines, and no working vending machines. A folding table was set up as a reservation desk. Signs made with duck tape let you know how to navigate around the mess in the hotel. I was informed by the staff at the folding table that Travelocity should of informed us of the construction zone. The staff person then was able to help me cancel my reservations when she realized the terrible situation for us as guest of this hotel. I was also informed by a local hotel where we were able to stay for a night that guests had experienced locked doors and a rat in his/her bed! I hope the city can rectify this situation for guests that visit Dayton.

2/10 Terrible

Robert, Evanston, IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place!!!!!!!!!!
If I could give a lower rating, I would. This place is a literal mess. Dirt, Dust, and equipment everywhere. The television is from 1970. The fans in the room are crazy loud.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Hotel was under renovation, no faciliites, staff was totally unrprofessional. Hotel was under staffed. When entered the room immediately had issues (picture fell off wall and smashed), tried to call down to front desk twice and there was no answerWalked down to makeshift front desk and there was no one there as she was outside smoking with one of the maids. Room and halls were not clean at all (not due to construction). Worst hotel experience i ever had and I travel a fair amount.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Construction!
The restaurant, bar, pool and sauna were all unavailable. The entire first floor was wiped out under construction. Hotel nor Travelocity informed me when checking both for availability and therefore booking. Rooms could use renovation as well. It was clean enough but far from perfect. Not even small refrigerator in room. Coffee and pastries in morning were at bottom of the barrel as far as quality. Staff was young and pretty unconcerned that no one informed me of construction. Thankfully, I had only booked one night on business.

4/10 Poor

Gail, Texas

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty parking garage
Hotel is undergoing renovation and is expected to be complete by Feb 2016. The expedia photo is misleading. The garage is a very scary, dim, dirty place to be and don't recommend it for women travelling alone. The check-in counter is a makeshift plastic table with a portable Air conditioner. The rooms are old, and the furniture is falling apart. The electrical outlets move in and out of the wall when trying to use them. The bonus is that the rooms do have a microwave and frig. the Dayton downtown area is a has-been and there are very few places to eat within walking distance.

4/10 Poor

mary, chicago

Disliked: Staff & service, property conditions & facilities
You pay for what you get
The room has some water damage on ceilings but bed was comfortable. Looks like they're working on rehabbing. The stairwell that you have to take for the parking garage(because there's no elevator for it) is scary. Empty beer bottles and what looks like rat turds. THAT needs to be addressed!!

4/10 Poor

Matt, Milford

Disliked: Property conditions & facilities, room comfort
Construction Construction
Honestly if there had been another hotel room available in the city I would have moved b/c the hotel was a disaster. The lobby is completely demolished and there are holes in the walls and plastic over windows. The hotel is very dated and even the rooms need a facelift.

4/10 Poor

business travel

Disliked: Cleanliness, property conditions & facilities
Sketchy area surrounding the hotel.
Would not take an evening stroll. Stayed twice in 2 years. They said both times they are remodeling to become a Double Tree. Far from that now. No more chances from me!

4/10 Poor

Lori, Prospect, KY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconstruction mess.
I reserved this hotel 5 months before our stay. A free breakfast was listed as an amenity. When we arrived at the hotel it was in a terrible state of reconstruction. This was never relayed to us before our arrival. There was also no breakfast. Our room had issues as well. The bathroom sink drained very slowly. The sheets had stains all over them. The housekeeping staff woke us up very early to ask about cleaning the room.

6/10 Okay

susan, Chicago

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Under renovation, parking facilities very poor
Hotel under renovation, check in at makeshift lobby area, but not that bad. We had a suite on 7 th floor, quite spacious. Very very reasonable. However, parking facility was bad. Very narrow and dark, and stairway was filthy. Location good for a visit at University of Dayton.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience of My Life
I have never reviewed a hotel before, but this experience forced me to speak out. Simply put, the Dayton Grand is the worst hotel I have ever stayed in. Old...outdated...smelly. But to make up for all of that, the staff is remarkably unprofessional and incompetent. If your travels bring you to the Dayton area, DON'T STAY HERE.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel under construction
Best to stay away from this hotel until they complete their renovation. I do not know who owns the hotel but I question their financial commitment to the future of the facility.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was under construction and remodeling.We did not feel safe and room spelled of smoke.this was after having switched from another room that the lock and door were not not properly locking.

2/10 Terrible

Robert, Valley City, Ohio

Disliked: Cleanliness, property conditions & facilities, room comfort
Sleepless Night
I had booked this hotel months ahead of time as I had planned to run the full Air Force Marathon nearby. I called ahead before ariving to state that I would have a late check-in. This was fine. I arrived at the hotel around 9:45 p.m. with my sister and nephew (who were also runnning in the marathon) and realized that the hotel was under reconstruction. Everything (pool, excersise room, etc... was closed. I was not aware of this fact and would not have booked at this hotell had I know ahead of time. The check-in went satisfactory. After taking an ultra slow elevator (it was so bad that several times I had to use the stairs....so frustrating). After heading to the fourth floor our room keys did not work. I tracked down again (via stairs) to the temporary make-shift front desk. And I was informed that this has been happening often lately for some reason. I was given another set of keys for a room on the sixth floor. Had to move everythin and everyone to the next floor above. Luckily, these keys worked. However, once into the room (now after 10 p.m.) the temperature was almost 80 degrees. I thought that perhaps the air conditioning was not on....so we turnined the units on. Nearing 11 p.m. we realized that the air conditioning did not work. Because it was getting late we decided to try to sleep as we had to get up at 5 am for the race. That was a mistake as I think I had approx. 20 minutes of sleep because of of the high room temperature.... WHAT A NIGHTMARE IT WAS.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
From the moment you came in thu the garage to getting a room with air broken cops came in to evict people staying for free one of the help gave master key to friends hoping no one would notice this place should be closed till renovation is completed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dayton Dud
This used to be a lovely Art Deco Doubletree. Now the entire front of the building is decimated, even the sign. The windows were covered in yellow "caution" tape. We had to park in the adjacent garage and maneuver up five ramps (only room for three cars to park on each level). I thought a bomb had gone off. Construction materials, crumbling concrete, more "caution" tape. It looked like the set of "Fort Apache: The Bronx." We hauled our luggage down the ramps (I refused to enter the sketchy stairwell). The entire main level of the hotel was destroyed: no carpet, torn wallpaper, holes in the drywall, construction materials, dirt and trash everywhere. The front desk had been replaced with a folding table, some office equipment and an enormous fan (no AC in the common areas). No receptionist in sight. I called the hotel number and someone appeared after 15 rings. He checked us in and said there was no access to any of the amenities (pool, fitness center, restaurant or business center). It was too late to go elsewhere so we headed up. Though we had a huge corner suite, nothing was renovated. The beds were lumpy and damp and the coverlets were crunchy. The appliances were missing or broken. The room hadn't seen a vacuum or sponge in months. My guess is the owners ran out of money and the contractors bailed mid-demolition. I can't believe that the City of Dayton allows this hotel to continue to operate or that Hotels.com continues to list it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's under renovation pictures on your site are inaccurate.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In it's current state, this hotel should be condemned.

2/10 Terrible

John, Columbus, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay away
The hotel was under construction and should not be open for business. None of the main amenities were available. No pool, fitness center etc. There wasn't even working ice machines on the floors. The door to room sometimes wouldn't work. There was flickering of lights on the hallways and trash on the floors. There wasn't a way to know which floors were occupied or not. The rooms had ac but the rest of hotel did not.

2/10 Terrible

Robert, Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities
Welcome to the Shining Hotel.
Complete disaster. One poor girl working in an unfinished, torn apart hotel. Hallways were dim with chirping smoke alarms throughout, meaning needs change of battery. No vending machine or ice machine in entire hotel. Remote control for tv did not work. Volume on tv did not work. Unable to hear tv. Could change channels manually but extremely limited channels. Nothing in Downtown Dayton was open in the evening to even get a bottle of water. Parking garage was scary. Coffee maker was broken. Bed and pillows comfortable, however.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel itself is nice and centrally located
While our stay was great, the downside was that the hotel was under renovation so many parts of the hotel were not accessible, and this was not detailed on Expedia when we booked our room.

2/10 Terrible

Kristin, Indianapolis

Disliked: Staff & service, property conditions & facilities
Worst Hotel Ever
Hotel was under renovation they noted when I booked this was done - no lobby just folding table as front desk pictures to follow worst stay ever. Although room was clean the restaurant was closed, gym closed, front lobby there was gone. Worst of all is Expedia let me book a hotel that was in this condition I will never use them again to book a trip.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Totally under construction. Looked NOTHING like the picture on line. Parking garage was a structure out of a Steven King movie. The 2 girls at the check in table were very pleasant but could not find our reservation. Truly should. It be open until renovation is complete.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied!!
This hotel is under renovations. No pool, no breakfast, and no cable TV. The rooms were dirty. Felt unsafe even parking my car in their lot.