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Reviews of Melaleuca on Mitchell Backpacker Accommodation

3 out of 5
Melaleuca on Mitchell Backpacker Accommodation
52 Mitchell Street Darwin Nt 0800, 52, Darwin, NT

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 294 reviews" "
Rating 8 - Good. 112 out of 294 reviews" "
Rating 6 - Okay. 76 out of 294 reviews" "
Rating 4 - Poor. 16 out of 294 reviews" "
Rating 2 - Terrible. 9 out of 294 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Andrew on 17 Nov 2019
Thanks

6/10 Okay

Verified traveller

Travelled with group
Nice budget option! Good security on the dorm door! Private room was nice but slightly loud as the sound from the next door bar boom into the room! Parking on site which was convenient! 24hr reception which made it good to check in late! Pool upstairs & rooftop area was great!
Stayed 1 night in Aug 2019

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location and walkable to many places around . Excellent restaurant and pubs and bar.
Stayed 4 nights in Aug 2019

2/10 Terrible

VioletsRBlue, Sydney

Business traveller, Travelled with group
Liked: Staff & service
I gave this place a poor rating, as I arrived there at 1 am and all I wanted after a long trip was some sleep, but there was partying noise till 6am in the morning, the shared toilets are also very dirty and men use the female toilets which is not very reassuring. The don't allow you to turn of the air conditioners which are also old and very loud, and you can hear footsteps and people talking in isle ways, they need better noise control. Fridges and kitchens could also be cleaner.
Stayed 2 nights in Jul 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Central location. Ground floor rooms are reasonably quiet as the common areas are upstairs.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Brilliantly located. Great kitchen and laundry facilities. But in my room some of the bathroom fixtures could have been a lot better. Also for a private room I wasn't expecting two bunk beds.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Col

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great few days
It was great
Stayed 3 nights in Jul 2019

6/10 Okay

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
No wifi in the rooms
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near restaurants and city cool vibe
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
I liked it was central didn’t like the noise from other guests no curfew
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 6 nights in Jun 2019
Response from Andrew on 3 Jul 2019
If you had more details of your issues it would be helpful for improving our performance

4/10 Poor

Chun Sin

Liked: Staff & service
noisy noisy noisy.
so noisy
Stayed 1 night in Jun 2019

8/10 Good

Cy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby city centre, opposite is coles supermarket, convenient with food restaurants, awesome
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

TN

Disliked: Property conditions & facilities
The staff is friendly. Great location, right in the middle of the city and action for evening night out. Room is standard as showed in picture. not supper clean but acceptable. It’s a hostel so I can’t expect more. If you are backpacking it’s fine but if you are not then look for something that’s not hostel with drunk young people.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the second time I stayed in a YHA and am very satisfied.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked the pool with bar and the kitchen as well
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendliest hostel in australia
This is a well designed well run happy place. I have given it a smiley for cleanliness because in general it was always well kept up. The one downside would be the women's shower on the third floor, but maybe the cleaning staff never found it empty to clean it.
Stayed 8 nights in Apr 2019
Response from Andrew on 24 May 2019
Thanks for your feedback. It is great to hear that the staff made you feel welcome. I will follow up on the bathroom.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were terrific but the building and furniture have become old and very worn. Over used and not maintained. Wall paint peeling and shower only a dribble. Not a shower. Good hot water in sink tap and good Airconditionimg, which was a relief.
Stayed 6 nights in May 2019
Response from Andrew on 24 May 2019
I'm glad the staff made your welcome, and I apologise that you found the building not up to standard. We are currently undertaking a programme to bring these back up to an acceptable level.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hostel was very fun and vibrant and gave lots of information on tours around Darwin.
Stayed 5 nights in May 2019
Response from Andrew on 24 May 2019
Thanks for your feedback, glad we made you feel welcome.

10/10 Excellent

Daniel, Adelaide

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great, fun stay and at an excellent price :) Friendly staff and comfy rooms. I felt bad for the cleaners given the state of the bathrooms after Friday night.
Stayed 1 night in May 2019
Response from Andrew on 24 May 2019
Hi Daniel, The cleaners do a fantastic job especially on the weekends, and it nice to hear people comment on the effort they put in. 'm glad you enjoyed your stay.

4/10 Poor

Julia, Adelaide

Business traveller
Liked: Staff & service, property conditions & facilities
There wasnt much i liked, except the bedroom was quiet, good storage lockers, and well away from the bar. I liked that there was an extra fridge on the girls floor which had space. Saved me from the bun fight in the kitchen. The price was good also. Didnt like the bar, constant noise, lack of quiet places to relax, lounge around. Kitchen was like a sauna, no freezers, very limited fridge space. The plastic bowl provided with a deposit was way too small for my apetite. The bar detracted from any good aspects of this hostel. There are so many places to party in Darwin. Even in the morning i couldnt escape the musak. One thing playing in the kitchen and something else by the pool. Both coming into your ears when youre waking up. TOO MUCH NOISE!
Stayed 3 nights in Apr 2019
Response from Andrew on 24 May 2019
Hi Julia, I'm sorry to hear that you found the music too loud. We endeavor to accommodate everyone and generally don;t have music on until lunchtime. We also provide a dining room and TV to chill out in. I'm glad you found the bedroom quiet.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
It‘s cool that you can go swim in the pools or that you can watch Netflix for free. I didn‘t liked the kitchen though, because it‘s always messed up.
Stayed 2 nights in Apr 2019
Response from Andrew on 24 May 2019
We try and keep the kitchen tidy, but ultimately that relies on the co-operation of guests.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money plus amenities
All amenities good value for price plus fridge Ac and tv in room. Highly recommended it
Stayed 1 night in Mar 2019
Response from Andrew on 25 Apr 2019
Thanks for your feeback Thomas, glad you enjoyed yoru stay. Andrew

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2019
Response from Andrew on 25 Apr 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent communal kitchen. Plenty of fridge space and cooking utensils. BYO cutlery, plates, bowls etc. Nice bar on the rooftop deck next to the kitchen and the pool. Friendly, helpful staff and great AC.
Stayed 4 nights in Feb 2019
Response from Andrew on 4 Mar 2019
Thanks for the feedback - glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptional and the facilities were great for the price.
Stayed 1 night in Jan 2019
Response from Andrew on 7 Feb 2019
Thanks, glad you felt welcome and enjoyed your stay.

8/10 Good

Carina

Liked: Property conditions & facilities
Overall satisfied
Overall satisfied, only thing the air conditioning was really loud at night, hostel generally in a busy area.
Stayed 1 night in Oct 2018
Response from Andrew on 5 Nov 2018
Hi Carina, We are pleased you enjoyed your stay. I will look into the air con in your room to see if we can improve for future guests, Andrew

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2018
Response from Andrew on 5 Nov 2018
Thanks

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Loved the bar upstairs Hated the lack of power points in the room
Stayed 3 nights in Aug 2018

6/10 Okay

Chris, Sydney, Aus

Liked: Cleanliness, staff & service, room comfort
Fine room, with no frills, the ensure was a little lack luster ad the shower was not great. The rest of the yha's facilities are good, and the staff are super friendly.
Stayed 2 nights in Aug 2018
Response from the team at MOM on 15 Aug 2018
Hi chris, Thank you for your review and we appreciate your feedback. Enjoy the rest of your travels.

8/10 Good

Natalia

Liked: Staff & service
Great hostel for a short stay
I only stayed at the hostel for one night but it’s a good option for low maintenance solo travellers who are in Darwin to visit local attractions. The hostel has everything on site, a bar, laundry, there are a few shops on the same street and other bars, restaurants and travel agencies as it’s very conveniently located, you can also easily walk to the waterfront from there. The only thing to mind is the noise from the hostel bar and the cleanininless of the bathrooms but as I said it’s a good option for a short stay.
Stayed 1 night in Jul 2018
Response from the team at MOM on 9 Aug 2018
Hi Natalia, Thank you for your feedback in relation to the hostel and your feedback. We have noted your comments about the bathrooms and the noise from the bar and discussed with the relevant departments.

10/10 Excellent

Phil, Newcastle

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
First hostel I've stayed in. It was a great experience. Meeting new people was very interesting.
Stayed 1 night in Aug 2018
Response from the team at MOM on 7 Aug 2018
Hi Phil, Thank you for your review of Darwin YHA-Melaleuca on Mitchell. we are pleased to read that you enjoyed your stay

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Lots of space to relax very basic rooms.
The accomodation is suitable for my needs, however the rooms are really noisy and there is one roof converging over all the rooms which do not have seals roofs thus lights on in another room affect all rooms and the noise resonates throughout the building. This is only a problem if you are on the first floor. I needed some sleep so bring earplugs. The showers are great as are the staff.
Stayed 1 night in Jul 2018
Response from the team at MOM on 29 Jul 2018
Thank you for your feedback and we are pleased that you thought the showers and staff were great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from the team at darwin YHA on 3 Jul 2018
Thank you for your review, we hope that you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hey friendly and helpful staff. Room was as advertised
Stayed 1 night in Jun 2018
Response from the team at MOM on 12 Jun 2018
Hi, Thank you for your review of darwin YHA- Melaleuca on Mitchell. It was great to read that you enjoyed your stay. Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in May 2018
Response from the team on 1 Jun 2018
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 1 night in May 2018
Response from the team at MOM on 23 May 2018
Tank you for your review and the 5 stars

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good central location, but noisy and no quiet areas to sit.
Stayed 3 nights in Apr 2018
Response from the team on 10 May 2018
Hi Thank you for your review Regards

8/10 Good

sarah, england

Liked: Cleanliness, staff & service, room comfort
Good for the price
A good hostel well situated and they have things on each night too. Room was clean, bed comfortable and more than enough showers etc. Would happily stay again.
Stayed 6 nights in Feb 2018
Response from the team at MOM on 5 Mar 2018
Hi Sarah, Its fabulous to read that you enjoyed your stay with us and we hope to see you the next time you are in Darwin. The team at MOM

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and happening.
Great hostel right in the middle of town with a cool bar and pool area, comfortable beds and a good vibe. if your looking for action this is the place, if you want a quiet time then probably not the best place to stay.
Stayed 2 nights in Nov 2017
Response from Sheena on 1 Jan 2018
Hi Sue, Thanks for for your feedback, we're glad you enjoyed your stay with us. Andrew

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Loved the place, especially the swimming pools and bar area on the roof. My single room was OK but a little bit humid (due to season, certainly).
Stayed 4 nights in Nov 2017
Response from Andrew on 1 Jan 2018
Hi, Thanks for your feedback. We are glad you enjoyed your stay. Andrew

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphere, great hostel
Friendly staff at check-in (although there was a bit of a wait due to the number of people checking in or with enquiries). Great facilities and probably one of the most comfortable hostel beds I have slept in. Bunk beds don't squeak or creak like most do!!! Room air conditioning worked well. Good kitchen area with great pool and bar. Restrooms were clean enough with good shower water pressure. Plenty of room for luggage. It feels like there could be a few people in the hostel at any given time who aren't staying there, but room access is secure (swipe card) and personal storage is also adequate (bring a lock for it though). Hostel is in an excellent location close to restaurants, bars, transport etc. Overall a great hostel and good value for money.
Stayed 1 night in Sep 2017

4/10 Poor

Mike, Canada

Liked: Staff & service
Disliked: Cleanliness, room comfort
The Darwin YHA 'Melaleuca on Mitchell'.
The Melaleuca on Mitchell YHA in my opinion was literally mediocre. In fact my wife and I decided not to use the kitchen facilities and instead use local restaurants for all meals. One annoying room condition was the very loud continually running air conditioner. Also the cost of using the cloths washing and dryer machines was unreasonably expensive. The best supper we had was at the local RSL Club for a reasonable price.
Stayed 5 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
I enjoyed the place and the atmosphere, however I would question the bedding, bed bugs are a thing and maybe wash the bed liners and doonas more frequently.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you want to experience the city. By far one of the better hostels in the area. Well organized.
Stayed 1 night in Aug 2017

8/10 Good

Sheepdog, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff
Stayed here twice in the last two months and on both occasions had a great time. The location is excellent, staff very helpful and rooms very clean. Definitely will be back.
Stayed 1 night in Aug 2017