Ratings based on 2,052 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma City

Great stay- Great Staff

Posted 01-Jul-2015
This was my first time to stay at this hotel and was very happy with my experience. The room was large and the bed was quite comfortable. I had a corner suite. If you love pink and gray- this hotel is decorated for you- loved it. The staff was very helpful and helped make this a great experience. Microwaves are available by request. There is a small but well appointed gym on the bottom floor by the pool. I plan on returning soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Temperature

Posted 28-Jun-2015
The temperature in the room was not cold enough. I felt a little humidity
4 out of 5
Recommended
for Everyone
by A verified traveller from Brandon, MS

Fancier than I expected for the price.

Posted 28-Jun-2015
First, don't blink or you will miss the entrance to the hotel. Once inside I realized I was a tad out of place in my jeans and t-shirt, but not so fancy I was uncomfortable. The staff were very friendly. The "superfast" Internet extra $12 was not very fast (maybe compared to dial-up). I mentioned that was my only complain during checkout and the staff graciously took the charge off my bill. I would stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Juan

Excellent stay, great location with a 5 Stars room

Posted 16-Jun-2015
Excellent hotel with such a great room ,spacious and very comfortable. Great staff and close by the Galleria Mall. Great breakfast options and the lobby decoration is Awesome. Will stay again!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from TEXAS

FRIENDLY STAFF. GOOD LOCATION. VERY CLEAN.

Posted 16-Jun-2015
THE STAFF WAS SUPER FRIENDLY. VERY NICE FOR THE PRICE. WILL USE AGAIN.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Absolutely beautiful hotel.

Posted 15-Jun-2015
The hotel is gorgeous. The rate was extremely reasonable for what was offered. Everyone is helpful, professional and friendly. Loved this place and will stay again. Just a little noisy, because of the design (sort of cavernous), but even that was okay. Was thrilled that they offered a good cup of espresso.
5 out of 5
Recommended
for Everyone
by A verified traveller from east texas

Posted 08-Jun-2015
Pros: Staff and rooms
Cons: Pricey parking
Location: Galleria across the street. Easy access to anywhere n dallas via tollway
Stay here often. As good as it gets n dallas. Best hotel breakfast n dallas. Dry rub chicken wings are best I have ever eaten. Plenty of Tele n bar for sports
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jun-2015
Clean and spacious. But Indoor pool is too small, no coffee maker in the room.
5 out of 5
Recommended
for Everyone
by A verified traveller from Odessa, TX

Great hotel

Posted 26-May-2015
Pros: I love the modern design of this hotel. It is very accommodating as far as space and cleanliness, and the décor was very nice.
Cons: The only thing I would change is the self parking make it easier to understand and use. And some of the staff's attitudes.
The hotel itself was amazing. It was gorgeous and spacious, especially for such a cheap price! The hotel staff could have been a little more friendly as far as the parking staff goes, they just didn't have a very good attitude. The self parking situation was very confusing as well. We wound up not have to pay once for parking which is a plus. The only thing that made me uncomfortable was I lost my room key and when I went to have it replaced all they asked for was the room number, no ID or name was needed, which seemed a little too easy to me. Other than that everything was great. Our anniversary turned out wonderful and the stay was pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from wichita falls

love this hotel

Posted 26-May-2015
Pros: It's very modern and has a good taste decoration
I've stayed in many hotels during the years and this is by far the best!!! Great location, great staff and awesome decoration! love it