Ratings based on 1,988 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom san antonio, tx

Walking distance to the Galleria

Posted 07-Apr-2015
Beautiful hotel, very trendy. Room was clean and extremely comfortable. Couldn't get into our room with the key the front desk agent gave us. So we had to go back down to get a new key and were treated with a little attitude and sarcasm from the woman working at the front desk. She didn't give us a new key but recommended we "turn the door handle the other direction." Other than that, it was a good stay. Parking cost is ridiculously high especially when you could just park in a secure free garage across the street at the Galleria.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom MEXICO CITY

Nice hotel, very close to the galeria.

Posted 07-Apr-2015
Pros: Location. The rooms are very big and the design is nice.
Cons: The pool and the gym. Room Service is regular.
Location: Just infront of the Galleria, downtown is 18-20 minutes away.
The rooms are very nice. And its located infront of the Galleria. The pool is only good on winter... I you have good weather in Dallas you can choose another hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom austin tx

Modern stay

Posted 05-Apr-2015
Great. Very pretty, neat open space. Very attractive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Little Rock, AR

Great service, spacious rooms.

Posted 04-Apr-2015
The service was awesome. If I called for anything they were there within minutes. Then the front desk would call and make sure I had received whatever I had asked for. The mall is a walk across the street with great stores and an ice rink. The rooms are big and comfy and the modern furnishings made it even better. Will stay again for sure. Kid friendly, too.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Posted 30-Mar-2015
Great Hotel. Too bad hotel still charges for parking and wifi
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Amarillo

Nice Hotel close to the Galleria

Posted 29-Mar-2015
Just off the busy path around the Galleria. It was very nice and the front staff was exceptional. I would definitely stay there again. Very enjoyable and relaxing.
3 out of 5
by A verified travellerfrom Lincolnshire, UK

An unexciting property, handy for shopping

Posted 23-Mar-2015
Pros: Downtown location
Cons: Kettles or coffee makers in room by default. Faster room service.
Location: Next to the Galleria - so good for shopping.
Stayed for business and later switched to a much cheaper but just as good alternative. Parking is expensive. Food is okay - but for that rate I expected better service. Junior Suite is little more than a large room. I won't go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location to Galleria mall!

Posted 19-Mar-2015
A fun spring break get away! Family friendly and close to great shops and restaurants..many within walking distance to the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dallas,Tx

Girls night out

Posted 16-Mar-2015
The hotel staff was very nice, I just didn't like that I had to wait for my room to be ready when my check in time was 3 PM, I arrived to Hotel at 4PM and I had to wait in till 5 for my room. Overall it was a great night and room service was great :)
3 out of 5
Recommended
for Everyone
by A verified travellerfrom OKC

Check-in and A/C

Posted 09-Mar-2015
Check in is 3pm. We tried to check in at 3:45pm and they said they were running behind. I explained we were checking in between stops on our agenda. Several people were waiting to check in... They gave us a room and right when we walked in, it was so stuffy and humid. Not very comfortable at all!