Ratings based on 2,031 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Odessa, TX

Great hotel

Posted 26-May-2015
Pros: I love the modern design of this hotel. It is very accommodating as far as space and cleanliness, and the décor was very nice.
Cons: The only thing I would change is the self parking make it easier to understand and use. And some of the staff's attitudes.
The hotel itself was amazing. It was gorgeous and spacious, especially for such a cheap price! The hotel staff could have been a little more friendly as far as the parking staff goes, they just didn't have a very good attitude. The self parking situation was very confusing as well. We wound up not have to pay once for parking which is a plus. The only thing that made me uncomfortable was I lost my room key and when I went to have it replaced all they asked for was the room number, no ID or name was needed, which seemed a little too easy to me. Other than that everything was great. Our anniversary turned out wonderful and the stay was pleasant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wichita falls

love this hotel

Posted 26-May-2015
Pros: It's very modern and has a good taste decoration
I've stayed in many hotels during the years and this is by far the best!!! Great location, great staff and awesome decoration! love it
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
Very nice staff, the room wasn't as large as the pictures made it appear.
5 out of 5
Recommended
for Everyone
by A verified traveller

Girls trip!!

Posted 17-May-2015
Pros: Location!!
Cons: Please put the coffee maker back in the rooms!!!!!!!
Location: Shopping!! Eating!! Jalapeño Margaritas!!!!!!!
My best friend and I do a girls trip several times a year...eating, drinking and shopping!!!!!!! Hotel and staff are super!! We always stay here!!!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom allen,tx

Pretty, chic hotel

Posted 11-May-2015
The only complaint I have about our stay is that the ac in our room didn't work. I had just got out of hospital with pneumonia so we had come here for rest and recoup. We called the front and they sent someone up. They changed the filter and said to give it some time. In the middle of the night it was so hot and stuffy. We ended up getting up early and leaving because I couldn't take it anymore.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Louisiana

Great Location!

Posted 21-Apr-2015
Pros: The decor, friendly staff, spacious room, room design.
Cons: Check on scheduled maintenance, a guy walked in on us within minutes of check in. Did not knock or anything.
Location: Galleria, Great food and music venue about 15 mins away.
We traveled to Dallas for a concert and wanted to get a little shopping in first. This hotel was right across the street from the galleria! The decor of the hotel is beautiful and the room we had was incredibly spacious. The front desk staff was very friendly and even waived our parking fee! I would absolutely recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom san antonio, tx

Walking distance to the Galleria

Posted 07-Apr-2015
Beautiful hotel, very trendy. Room was clean and extremely comfortable. Couldn't get into our room with the key the front desk agent gave us. So we had to go back down to get a new key and were treated with a little attitude and sarcasm from the woman working at the front desk. She didn't give us a new key but recommended we "turn the door handle the other direction." Other than that, it was a good stay. Parking cost is ridiculously high especially when you could just park in a secure free garage across the street at the Galleria.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom MEXICO CITY

Nice hotel, very close to the galeria.

Posted 07-Apr-2015
Pros: Location. The rooms are very big and the design is nice.
Cons: The pool and the gym. Room Service is regular.
Location: Just infront of the Galleria, downtown is 18-20 minutes away.
The rooms are very nice. And its located infront of the Galleria. The pool is only good on winter... I you have good weather in Dallas you can choose another hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom austin tx

Modern stay

Posted 05-Apr-2015
Great. Very pretty, neat open space. Very attractive.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Little Rock, AR

Great service, spacious rooms.

Posted 04-Apr-2015
The service was awesome. If I called for anything they were there within minutes. Then the front desk would call and make sure I had received whatever I had asked for. The mall is a walk across the street with great stores and an ice rink. The rooms are big and comfy and the modern furnishings made it even better. Will stay again for sure. Kid friendly, too.