Ratings based on 2,061 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to shopping and entertainment

Posted 28-Jul-2015
Fun....excellent food and staff..lots of things to do...parking was easy
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to Galleria

Posted 27-Jul-2015
Everything was great !! Only complaint needs an outdoor pool. Other than that we loved it!
4 out of 5
Recommended
for Everyone
by A verified traveller from Hollywood, CA

Pleasant except for the parking

Posted 11-Jul-2015
Pros: Pretty
Cons: It was a pain to use a card in the elevator to get to my 10th floor room.
Location: Good location
The card they gave me to enter and exit their parking lot frequently did not work and I had to take time to summon someone from the hotel to help each time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jul-2015
Pros: The room was quite and the beds were comfortable! Nice atmosphere. Mini Frig in hotel room.
Cons: Only two elevators from lobby and the lines to get on it were long.
Location: Great location.
Must pay for parking $20.00. No free breakfast. No microwave in room. I was told after we left when I filled out the hotel survey that we could have requested a microwave in a room. I am sure it would have been an added cost.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma City

Great stay- Great Staff

Posted 01-Jul-2015
This was my first time to stay at this hotel and was very happy with my experience. The room was large and the bed was quite comfortable. I had a corner suite. If you love pink and gray- this hotel is decorated for you- loved it. The staff was very helpful and helped make this a great experience. Microwaves are available by request. There is a small but well appointed gym on the bottom floor by the pool. I plan on returning soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Temperature

Posted 28-Jun-2015
The temperature in the room was not cold enough. I felt a little humidity
4 out of 5
Recommended
for Everyone
by A verified traveller from Brandon, MS

Fancier than I expected for the price.

Posted 28-Jun-2015
First, don't blink or you will miss the entrance to the hotel. Once inside I realized I was a tad out of place in my jeans and t-shirt, but not so fancy I was uncomfortable. The staff were very friendly. The "superfast" Internet extra $12 was not very fast (maybe compared to dial-up). I mentioned that was my only complain during checkout and the staff graciously took the charge off my bill. I would stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Juan

Excellent stay, great location with a 5 Stars room

Posted 16-Jun-2015
Excellent hotel with such a great room ,spacious and very comfortable. Great staff and close by the Galleria Mall. Great breakfast options and the lobby decoration is Awesome. Will stay again!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from TEXAS

FRIENDLY STAFF. GOOD LOCATION. VERY CLEAN.

Posted 16-Jun-2015
THE STAFF WAS SUPER FRIENDLY. VERY NICE FOR THE PRICE. WILL USE AGAIN.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Absolutely beautiful hotel.

Posted 15-Jun-2015
The hotel is gorgeous. The rate was extremely reasonable for what was offered. Everyone is helpful, professional and friendly. Loved this place and will stay again. Just a little noisy, because of the design (sort of cavernous), but even that was okay. Was thrilled that they offered a good cup of espresso.