Ratings based on 1,493 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom virginia

Nice hotel downtown, great bar with a view!

Posted 26-May-2015
Our floor was moldy smelling when u got off the elevator. Really bad!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dallas

Posted 18-May-2015
Pros: The room, the bed, the bathroom
Location: At that time, I just wanted to relax,watch movies and order in. Managed to have a Swedish Massage which was Outstanding and greatly needed.
I was staying there with my Sister-in-law for Mothers Day after dealing with the death of my Son in December and could not be home. I was so Pleased and it truly helped to ease my Pain by the being in such a Wonderful and extremely Friendly Hotel. My life is one moment at a time and your facility helped me tremendously!!. Thank-You
5 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable

Posted 12-May-2015
Had two great nights here. The hotel room on the executive floor was amazing with a great view. Bed comfortable, restroom was very clean and big, I would've liked to have a better continental breakfast though. It didn't seem like much was offered. Overall, hotel was great
2 out of 5
by A verified traveller

Posted 11-May-2015
The Trivago site that I booked this room through said Free WiFi when I tried to work and connect they said since I booked through a 3rd party I couldn't get Free WiFi. I felt it was advertised incorrectly. There were 3 different events going on at the time of my stay in the hotel. Staff was confused on everything whether parking or checking in. Then the room next to us had a party with screaming and beating on the walls. I called front desk and took over 15 minutes for security to arrive. I demanded a new room which I was given but the air conditioning didn't work, but at 11:45 pm my child and I were to tired to move.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom dallas

Fun times

Posted 26-Apr-2015
Everything was great had a great time good was amazing room view was beyond perfect great staff comfortable bed room service was fast and perfect
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved this hotel

Posted 20-Apr-2015
They were so sweet and upgraded us to a corner suite at no charge for our anniversary. Love everything about this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

One Night Stand

Posted 15-Apr-2015
Hotel is nice enough, but on the night I was there they had a lot of teenagers on the property. Lot's of kids sitting on the floor in the hallways, loud rooms, etc. might have just caught them on a bad night.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Wichita Falls, Tx

Fantastic Room

Posted 15-Apr-2015
Everything was wonderful except for two small things. Our room had no tub for my wife to soak in, but had a great shower. That said, the shower was not handicap accessible.
3 out of 5
by A verified traveller

Bathroom was to small.

Posted 11-Apr-2015
Lobby areas seemed old & needed updating. Bathroom was way to small. Extra fees for everything!!! Park yourself 19.00 per day & wanted to charge you for wifi. Newer less star rated hotels don't charge you for parking or wifi. I would say this is a 3 star not a 4 star hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bunnlevel, NC

Enjoyed

Posted 01-Apr-2015
Pros: It is a VERY nice hotel, very clean, a lot of eatery choices. Great areas to sit outside.
Location: Unless you rent a car, you a pretty much stuck in the hotel. There is a Denny's and two other small dinner places within walking distance.
It was an amazingly beautiful hotel, we had a very BIG room. It was just very hard to get the room to cool down. We had the temp. set on 62 but it was pretty hot in there. Other than that it was a great stay. Easy check in and out. I do feel like for the price of the hotel we should have been able to get a courtesy shuttle to/from the airport.