Ratings based on 1,312 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 28-Jan-2015
From the time we pulled in everyone was friendly and helpful. We arrived several hours before checkin time but were able to get into our room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Alamitos CA

Business Stay

Posted 23-Jan-2015
Pros: The decor was great. Asked for non alergy pillows and they did a good job with that.
Cons: New mattresses. Add another mirror on the wall close to the desk area.
Location: It is very close to the Dallas Market Center and that is great for my business. The shuttle service was great.
Everything was great for the most part. Staff was great at all itmes in the hotel. The staff was good in the restaurants. In the resturants it was very busy could have had more help. In the rooms, I found the bed not to be the most comfortable the mattress seemed well used. I was traveling with a business associate we shared a 2 double bed room. I like to use the desk area as a getting ready place and it wasn't weather I share a room or not and it wasn't set up to do that very well. What was missing was a wall mirror beside the desk. The only place there was a mirror was over the sink and beside the entry door. Could have used one at the desk area. Thank you,
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mer Rouge La.

nice place to stay

Posted 22-Jan-2015
Stayed overnight. Have several nice bars and restaurants in the hotel in case you don't want to fight the Dallas traffic.
3 out of 5
by A verified traveller

Posted 04-Jan-2015
For a Hilton Hotel Brand I expected more. The room next our room had a party at 3 am and it was an unconfortable situation we have to change the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2015
Went for the sparkle package. Kids had a goof time. We were surprise how well maintain the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overall good, but slipping

Posted 03-Jan-2015
Cons: Bathroom repairs/upgrades
Location: Close to AT&T stadium, Six Flags Over Georgia, Place where President Kennedy was assasinated
Big burn mark on bath vanity, light mold between some shower tiles, missing end of bathroom hook, skimpy on towels...those were the things that made it seem as though the hotel is on slippery ground, STILL, OVERALL, A GOOD HOTEL. Staff is EXCELLENT, the common areas beautiful, the bedding extremely comfortable, the room clean.
3 out of 5
by A verified travellerfrom Dallas

Beautiful hotel, but not so the food and services

Posted 02-Jan-2015
Pros: Beautiful comfortable hotel with great rooms.
Cons: service
Location: Dallas
Beautiful comfortable hotel with great rooms. The service, from the valet to the restaurants was disappointing.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Belton, Texas

Excellent hotel close to Dallas Marathon

Posted 02-Jan-2015
Very clean and friendly staff. We enjoyed our stay and would make a return to this fine motel.
3 out of 5
by A verified travellerfrom s

Our get away

Posted 30-Dec-2014
Hotel is beautiful and has a lot of amenities. But as far as sleeping good luck. Our room was near the elevator and with the door having a big gap at bottom not even a towel would block out the ding of the elevator or people's conversation.
2 out of 5
by A verified traveller

Meh...

Posted 29-Dec-2014
Pros: Nice artwork on first floor.
Cons: Maintenance could be improved...
Room wasn't ready, "Upgraded" from 22nd floor room with a view to a half-suite on five, with view of the roof.. Thanks... TV signal intermittent, light in bathroom switch worked sometimes. Broken makeup mirror, $21 to park in tight parking spots, internet in room is extra $, and slow... Move anything in the refrigerator, and get charged for it (computerized)...Just felt like I was nickel'd and dime'd at every turn...