Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Amenities

Posted 12-Aug-2014
Pros: Staff was great. Location was great
Cons: See above
Location: Great. Shopping Nice walking park across from hotel
Poor shower water pressure and rarely hot water Air conditioner made horrible noise everytime it turned on and then for about 45 seconds after turned off made different loud horrible noise. sleeping was difficult Very small and extremenly soft pillows Need 2 on top of each other to equal 1
5 out of 5
Recommended
for Everyone
by A verified traveller from san antonio

nice hotel close to convention center

Posted 10-Jul-2014
Pros: beds comfortable and room clean. had microwave refrigerator and plugs
Cons: longer shuttle on sunday
Location: mall convention center and dr. pepper field all super close to hotel
staff was friendly and helpful..shuttle very convenient.
5 out of 5
Recommended
by Maggi from Paris, TX

Great Location

Posted 02-Jul-2014 on Hotels.com
Excellent service and cleanliness for a reasonable price. Only thing I would change is a little more control of the a/c thermostat. Could not set it below 70 degrees but the room stayed pretty comfortable at that temperature.
4 out of 5
Recommended
for Business Travellers
by Chrystal from Whitney Tx

Nice place. Would definately stay again.

Posted 02-Jul-2014 on Hotels.com
Overall the hotel is well kept. The rooms are spacious and cozy, bed was comfy. Could use a little more attention to cleaning bathrooms but would stay again when in the area.
2 out of 5
Recommended
for Families
by Analisa from Texas

Cleaning Staff needs Better Management

Posted 21-Jun-2014 on Hotels.com
The hotel appeared very nice upon entering lobby. Receptionist was prompt and friendly. But overall, the experience went down hill from there. Other than the common areas downstairs, the cleaning staff needs a lot more supervision than they are getting. Some days they didn't clean the room, the toilet was plugged from the day we arrived and it took 2 days to do anything about it. After I asked for it twice The same old French fry from a previous occupant remained on the floor the whole week. I left it there to see if it would ever get vacuumed and it never was. There were two sticky spots on the carpet. Yuck. The hall looked like it hadn't been vacuumed in a couple of weeks. The lack of cleanliness made the whole stay gross. And we were given the room right next to the elevators....so if you like the hum of the elevator at all hours of the day and night, this is your place.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 17-Jun-2014 on Hotels.com
5 out of 5
Recommended
by Marjorie from Colorado

Very Quiet

Posted 03-Jun-2014 on Hotels.com
The room was very clean and the quietest hotel room I have ever stayed in. The bed was comfy and the air conditioner worked very well. Will definitely stay here again when in the Dallas area.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 27-May-2014 on Hotels.com
5 out of 5
Recommended
by m trammell from Kyle TX

Posted 22-May-2014 on Hotels.com
Thanks for a nice stay! The room was clean, fresh and close to great shopping. We will definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Columbia, MO

Good place to stay

Posted 21-May-2014
Cons: The air conditioning was a little extreme, going from a warm room to very cold air blowing across the bed. Uneven temperature.
Location: Great location, easy access to interstate, nearby shopping, and good restaurants.
This was a very nice place to stay. Our room was quiet, well furnished, roomy, and pleasant. I enjoyed the workout room, although it is small. The breakfast was good. Liked the big screen TV. Our toilet clogged, but a plunger was provided to us right away. We would definitely stay here again.