GUEST REVIEWS
Expedia Guest Rating
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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Standard Room - Advanced Purchase
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King Leisure Nonsmoking - Advanced Purchase
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Two Double Beds Non Smoking - Advanced Purchase
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One Dbl Bed Accessible Nonsmoking - Advance Purchase
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One Dbl Bed Roll In Shower Nonsmoking - Advance Purchase
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King Suite Nonsmoking - Advance Purchase
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
All 301 guestrooms at the Crowne Plaza Hotel Dallas Downtown feature desks with ergonomic chairs, armchairs with ottomans, Nintendo video games, two telephones, and complimentary wireless Internet access. Cable TV has premium channels and pay movies. Local calls are complimentary.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Hotel Dallas Downtown
of guests recommend
out of 32 reviews
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Showing 1 - 10 results (of 32) · See more Crowne Plaza Hotel Dallas Downtown reviews
“Eh..”
I always write reviews where I stay. We were in town for a concert at American Airlines Center. This place was about 10 blocks away. When we walked in we noticed right away the lobby smelled like bad hospital food. Not good. The receptionist was very sweet and informative. She went into detail about all the amenities. When we left to the concert they called us a cab and they showed up very quickly. I felt the customer service was great. The room not so much. There was no microwave or fridge. The ice machine was not working on our floor either day we were there. Also the bathroom was extremely small and not comfortable at all. The shower curtain didn't seem long enough and there was no exhaust fan which made things awkward. I didn't sleep well. I felt the bed was hard as well as the pillows. We spent a pretty penny including extra for the parking. It was one of the cheaper places to stay which is why we booked it but downtown Dallas is not that great and I feel it has gone downhill. The walls are also paper thin and we can hear our neighbors loud conversations. Next time I would rather spend the same amount and stay in Addison which is about 10 minutes away on the tollway. We can get a much nicer place with way more space. This place does have a great rooftop pool though. Too bad it was too cold. The staff was great but there were more cons then pros.
“Marathon stay”
Rooms are very small, parking is a racket in the ramp, security was a pleasant surprise. Asked for a late departure and were just given an additional hour, not enough time due to running a White Rock Marathon, very disappointing. Will drive farther next time to a hotel that accomodates such requests that are not out of the ordinary. The money this race brought in, one would think some better treatment would be standard.
“Dallas CFA”
My experience was very positive for this hotel. It was very good quality for the price. It was the one of the cheapest hotels in downtown Dallas but the staff was friendly and the room was clean. I was able to get all my questions answered and the staff was more than willing to help with any requests. I would recommend this hotel for anyone who is looking for a low price hotel without sacrificing on quality.
“Great Place”
Great place, very comfortable and quiet even though it's rightin the heart of downtown Dallas.
“Decent Enough for what I wanted.”
Cheapest hotel I could find that was close enough to be able to walk to a concert at House of Blues. Service was mostly good, we locked ourselves out of our room at about 1am and the guy at the desk didn't act that nice about it, but he wasn't rude or anything either.
“Best value for money”
It is the best hotel for price. Considering all others (at least when i checked) this was lowest price for what hotel had to offer plus great location. Right in downtown. Would recommend to anyone.
“Excellent Deal for the Price”
I went to Dallas for the Texas State Fair. & stayed @ the Crowne Downtown. Front desk was welcoming and informative. Bed and furniture were comfortable. Room had great view of Downtown... 16th floor. Will definitely book this hotel again when going back to Dallas.
“Enjoyable night”
Our stay was great! The only difficulty we had was exiting the parking garage with our room key - it wouldn't work. But, they sent someone up within a couple of minutes to help us.
“Right near JFK Museum and Highways”
Great place for the location - near tons of bars/restaurants in downtown. Consider staying uptown near McKinney as well if you're looking for the younger crowd beers.
“Great hotel but so loud!”
The only reason we didn't fully enjoy this hotel ws bc it was soooo loud in the streets and it was right next to a bus stop where a lot of transients hung around.
Showing 1 - 10 results (of 32) · See more Crowne Plaza Hotel Dallas Downtown reviews
Hotels near L.B Houston Municipal Golf Course
1015 Elm St Dallas, 75202 United States of America
Nearby Points of Interest
Location Highlights
The closest major airports to Crowne Plaza Hotel Dallas Downtown are:
Dallas, TX (DAL-Love Field) - 8.3 km / 5.1 mi
Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 25.7 km / 16 mi
The preferred airport for Crowne Plaza Hotel Dallas Downtown is Dallas, TX (DAL-Love Field).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Dallas, Texas, United States of America: Like everything in Texas, downtown Dallas is big. Fortunately, downtowns zones make it easy to explore. The citys art museum, symphony, and Dallas World Aquarium reside in the Arts District. West Ends Elm Street marks the spot where President John F. Kennedy was assassinated in 1963. The Sixth Floor Museum chronicles this dark day. Deep Ellum, east of downtown, is Dallas main nightlife hub.
1015 Elm St Dallas, 75202 United States of America
