Reception
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Reviews of Hotel Kupolen

3 out of 5
Hotel Kupolen
Kupolen 111, Borlange

Reviews

6.6
Rating 10 - Excellent. 43 out of 390 reviews" "
Rating 8 - Good. 134 out of 390 reviews" "
Rating 6 - Okay. 134 out of 390 reviews" "
Rating 4 - Poor. 55 out of 390 reviews" "
Rating 2 - Terrible. 24 out of 390 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mustafa Sharif

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No covers around the beds.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Claes

Liked: Cleanliness, property conditions & facilities
All right for one nights stay, free parking
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Everything was ok except of that orher guests slammed their doors so loud. It was very disturbing. Why don’t they just press down the doorhandle and close the door like that? So easy and guiet.
Stayed 1 night in Oct 2018

6/10 Okay

Olga

Stayed 2 nights in Oct 2018

6/10 Okay

Olga

Liked: Cleanliness, staff & service
You’re lucky if got a room with window ;)
Nothing special, quite OK hotel for a fee nights stay. Everything clean and simple
Stayed 2 nights in Sep 2018

8/10 Good

Olga

Hotel with windows inside the shopping centre
The hotel was nice, but the window view is into the building (shopping centre Kupolen), not to the outside. So you can’t open the window and can even understand if it’s sunny or snowy today. Not so pleasant feeling. The hotel is without any staff most part of the day and nights also. So if something happens it’s difficult to ask for help immediately. The neighbors were very noisy and I couldn’t do anything, in a reception could be on its place...
Stayed 4 nights in Mar 2018

2/10 Terrible

Edgars

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Suha, Manchester

Liked: Room comfort
Disliked: Staff & service
Not very good but the location is perfect.
First day (Sat) breakfast was put in a bag in the fridge with left overs bread. cold shower because I was alone there or may be we were only 2 guests. Don't forget to wipe the floor after shower because if you don't your socks get angry. next day was normal breakfast. afternoon biscuits with the free coffee for short time and took also the coffee base which made it difficult to make coffee. Then, I woke up at 5am every morning freezing! Great location only. It is more a hostel not a hotel because there is no reception and no hotel services.

6/10 Okay

Verified traveller

Liked: Cleanliness
Worth the price!
Small room but good location and breakfast was ok

8/10 Good

Arualzek, San Jose

Liked: Cleanliness, staff & service
Good enough
We needed a place to stay for the night, this hotel had everything we required: bed, private bathroom and free parking. Nothing luxurious, but enough for the night.

8/10 Good

Fredrik

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Jörgen

Liked: Staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smutsigt och kallt.
Stayed 3 nights in Dec 2023

8/10 Good

Kjell

Stayed 2 nights in Dec 2023

6/10 Okay

Klara

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Billigt. Lätt med parkering. Bra bemötande av personal. Inte riktigt lika nöjd med städningen.
Stayed 1 night in Nov 2023

6/10 Okay

Arne

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
För enkelt. Rummet inte som utlovat.
Stayed 1 night in Nov 2023

4/10 Poor

Linnea

Stayed 1 night in Nov 2023

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Kjell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Värt pengarna!
Enkelt och funktionellt med trevligt bemötande. Lugn miljö o det nödvändiga för övernattning finns. I anslutning till köpcentrum o närhet till centrala Borlänge.
Stayed 2 nights in Oct 2023

6/10 Okay

Päivi

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Sängen var ok det var väl det hela och tur det. Behöver definitivt fräschas upp.
Stayed 1 night in Oct 2023

8/10 Good

Mikke

Liked: Staff & service
Enkelt och bra boende
Enkelt och bra boende, och nära centrum och fri parkering. Städningen kunde varit bättre
Stayed 2 nights in Oct 2023

8/10 Good

Kjell

Stayed 2 nights in Sep 2023

6/10 Okay

Mikael

Stayed 2 nights in Sep 2023

4/10 Poor

Pauli

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Litet rum med lutande tak nästan hela rummet stort överdimensionerat badrum.Kallt jag fick sova under två täcken.En knarhandlare försökte sälja tjack utanför hotellet.Inte att reklomendera
Stayed 4 nights in Aug 2023

6/10 Okay

Kristoffer

Stayed 1 night in Sep 2023

8/10 Good

Martina

Liked: Cleanliness, property conditions & facilities, room comfort
Bra läge och prisvärt. Det enda som inte är bra är den udda betalningsrutinen. Man tvingas ha sitt kreditkort öppet för internetköp under ett dygn då de "någon gång" drar pengarna. Känns sådär och går emot alla rekommenderade säkerhetsrutiner
Stayed 2 nights in Aug 2023

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt, bekvämt utan krångel. Bra läge. Trevlig personal. Passade vårt syfte med resan.
Stayed 2 nights in Jul 2023

8/10 Good

björn

Stayed 1 night in Jul 2023

8/10 Good

Anette

Stayed 1 night in Jul 2023

8/10 Good

Majvi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Litet
Litet rum men rent och fräscht
Stayed 2 nights in Jul 2023

2/10 Terrible

Dan

Stayed 2 nights in Jul 2023

8/10 Good

Zeki

Stayed 3 nights in Jun 2023

4/10 Poor

Lennart

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Anette

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Johnny

Stayed 1 night in Jun 2023

6/10 Okay

Ingela

Enkel standard men också relativt billigt. Svårt att hitta och krånglig incheckning (med koder etc).
Stayed 1 night in Jun 2023

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

agneta

Stayed 1 night in Jun 2023

6/10 Okay

Kim

Stayed 2 nights in Jun 2023

6/10 Okay

Ivo

Disliked: Cleanliness, staff & service, property conditions & facilities
Augen zu und übernachten. Kaugummi auf dem Bett. Mitarbeiter an der Rezeption unfreundlich. Schmutzige Zimmer,
Stayed 1 night in May 2023

8/10 Good

Annika

Stayed 1 night in May 2023

10/10 Excellent

WERNBRO

Stayed 1 night in May 2023

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, room comfort
Tyst och lungt. Liten men lagom frukost.
Stayed 1 night in Apr 2023

10/10 Excellent

Patrice

Stayed 1 night in Apr 2023

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Pialena & Calle on 2 Apr 2023
Tack snälla och välkommen tillbaka!

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det blev inte städat mellan våra dagar, tyvärr inte tv heller första kvällen annars bra rum frukost som väntat på ett billigt hotell. De var trevliga som hade hotellet men de hade en hund som var i de allmänna delarna.
Stayed 2 nights in Mar 2023
Response from Pialena & Calle on 2 Apr 2023
Tack för feedback och en bra recension trots lite tråkigheter! Vi tar till oss och försöker att förbättra det vi kan. Välkommen tillbaka och bo hos oss