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Reviews of Best Western Leto Arena

3.5 out of 5
Best Western Leto Arena
Kolonivegen 43, Dal, Eidsvoll

Reviews

8.2

Very good

Rating 10 - Excellent. 230 out of 706 reviews" "
Rating 8 - Good. 330 out of 706 reviews" "
Rating 6 - Okay. 113 out of 706 reviews" "
Rating 4 - Poor. 18 out of 706 reviews" "
Rating 2 - Terrible. 15 out of 706 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

King

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a one night rest stay before travelling to the northern part of Norway. Quiet small town of Dal. Renovated rooms.
Stayed 1 night in Jul 2023
Response from Personalet on 22 Aug 2023
Takk for ditt besøk og rangering.

10/10 Excellent

Bruce

Stayed 1 night in May 2023
Response from Personalet on 6 Jun 2023
Takk for ditt besøk og rangering.

6/10 Okay

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I thought this was easy cheap access to the airport for our last jught in norway. It was so hard to get to and so expensive to get to and leave. I really would not have booked this if I new any of this.
Stayed 1 night in Oct 2022
Response from Personalet on 10 Oct 2022
Thank you for taking the time to share your experience. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower
Stayed 1 night in Sep 2022
Response from Personalet on 23 Sept 2022
Takk for ditt besøk og rangering.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Flies Swarming
Room was swarming with flies and the front desk was unwilling or unable to change our room. Far too expensive for a place with cleanliness issues. A housekeeper came to clean the room that left the flies stunned, but still alive and crawling on our beds and suitcases. This place does not stand up to the Best Western name.
Stayed 1 night in Sep 2022
Response from Personalet on 10 Sept 2022
We are so sorry that you had a bad experience with us. The reason you could not charge room is that we are fullt booked and had no rooms to charge to.

6/10 Okay

Maria Victorina

Stayed 1 night in Jun 2022

4/10 Poor

Frida

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2022
Response from Personalet on 1 Jul 2022
Så synd å se at du ikke var fornøyd med oppholdet. Vi bestreber oss til det ytterste for å ha fornøyde gjester og vi beklager at vi dessverre ikke innfridde denne gang.

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for price. Not a destination but inexpensive option, not far from airport, with friendly staff and great breakfast.
Stayed 1 night in Jun 2022
Response from Personalet on 10 Jun 2022
Thank you for your stay and feedback.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheerful and friendly
The front desk hostess was very friendly and went out of her way to help us. We appreciated her cheerful service!
Stayed 1 night in May 2022
Response from Personalet on 13 Jun 2022
Thank you for your stay and feedback.

8/10 Good

Rosie Rion

Travelled with family
Easy place to stay before and after flying. Nothing too scenic or fancy, but has everything you need for a reasonable price if booked ahead of time. Staff was very kind and answered all our questions.
Stayed 1 night in Apr 2022
Response from Personalet on 13 Jun 2022
Thank you for your stay and feedback.

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Apr 2022

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Personalet on 15 Dec 2021
Takk for ditt besøk og rangering av oss.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located 10 minutes from the OSL Airport. It offers free parking which was an incentive for me. The breakfast was excellent and the employees were exceptional. Highly recommended
Stayed 1 night in Sep 2021
Response from Personalet on 13 Sept 2021
Thank you for your stay and feeback. We do hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Personalet on 12 Aug 2021
Takk for ditt besøk og rangering.

8/10 Good

Eivind Bergh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for resting pilgrims
Conveniently located mid-way between Oslo and Hamar on the European Pilgrims Route for bicyclists.
Stayed 1 night in Jul 2020
Response from Personalet on 3 Aug 2020
Thank you for your stay and feedback.

8/10 Good

James

Travelled with family
Liked: Cleanliness
Room was basic but fine for the price
Room was basic but fine for the price. The breakfast was good with lots of choice.
Stayed 1 night in Nov 2019
Response from Leto Arena on 6 Dec 2019
Thank you for your stay and feedback.

8/10 Good

Knut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Personalet on 5 Dec 2019
Takk for ditt besøk og rangering

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Hege on 17 Sept 2019
Takk for ditt besøk og rangering av oss. Vi håper å kunne ønske hjertelig velkommen tilbake ved en senere anledning.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The breakfast buffet was amazing! The staff at check in and checkout were friendly and accommodating.
Stayed 1 night in Aug 2019
Response from Hege on 25 Aug 2019
Thank you for your stay and great Feedback. We do hope to see you again.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
It is not usually required to read the fine print at an american brand when it says it offers airport shuttle. In this case one needs to book a 'free shuttle' 48 hours in advance and in fact one takes a train from the airport to a bus station and you ere collected from there. It was unwise to not read the fine print, even so, free airport shuttle intimates the start and stop points, which in this case are not the airport.
Stayed 1 night in Aug 2019
Response from Hege on 9 Aug 2019
Thank you for your Feedback. We are sorry to read that you are so unhappy with us. We do not promote AirPort shuttle, but free shuttle from the trainstation and you need to make A Reservation in advance so we know when to pick you up, not 48 houts AS you wrote. We do hope you has A Nice time at the Hotel when you where there.

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent alternative to the airport hotels.
The Best Western Leto Arena was very accessible off the E6, and also from Dal, although a little harder to locate from the latter; and I had a little more trouble getting back onto the E6 the following day. But that said, for someone with a rental car that had to go back to Gardermoen, it was ideal, and a lot cheaper than the hotels closer to the airport. Very good breakfast, but no evening dining facility. There were, however, excellent cold meat salads available for purchase and the receptionist made me up a very nice 'typical' Norwegian dessert to go with it. Good wifi and comfortable lounge downstairs adjacent to the reception, plus free coffee etc in the same area. An excellent alternative to staying closer to the airport. I would stay there again, no question.
Stayed 1 night in Jul 2019
Response from Hege on 4 Aug 2019
Thank you for your stay and great Feedback. We do hope to see you again

10/10 Excellent

SHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hege on 20 Jul 2019
Takk for ditt besøk og rangering. Vi håper å kunne ønske hjertelig velkommen tilbake ved en senere anledning

8/10 Good

Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good value stay
Stayed 1 night in Jul 2019
Response from Hege on 13 Jul 2019
Takk for ditt besøk og rangering. Vi håper å kunne ønske velkommen tilbake ved en senere anledning.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Quite a distance to the airport not in conformance with hotel web site ad as 4.7 km to Gardermoen airport. Restaurant is closed for dinner. Hotel is secluded far from outside restaurants and public transportation
Stayed 1 night in Jul 2019
Response from Hege on 9 Jul 2019
We are sorry test you did not like your stay.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Hege on 9 Jul 2019
Thank you for your stay. We do hope to SEE you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Leto Arena is close to the airport. The hotel staff was very friendly and the room was very clean. Breakfast was included and was very good. I was staying with my family of 4 on vacation and would definitely stay there again.
Stayed 1 night in Jun 2019
Response from Hege on 26 Jun 2019
Thank you for your stay and Feedback. We do hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within 20 minutes of the Oslo Airport and was easy to access. We were welcomed by wonderful staff, check in was effortless and we received a small gift upon check in. The room was spacious, clean and very comfortable. The restaurant at the Hotel provided us with a delicious supper for a reasonable price and breakfast the next morning was included.
Stayed 1 night in Jun 2019
Response from Hege on 16 Jun 2019
Thank you for your stay and Feedback. We do hope to see you again.

8/10 Good

Guro Saniola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, but rude driver who picked us up!
Stayed 1 night in May 2019
Response from Hege on 7 Jun 2019
Thank you for taking the time to share your experience. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We take your comments seriously and we will work to improve our guest experience.

8/10 Good

Arne

Liked: Cleanliness, staff & service, room comfort
Didn’t disappoint
Booked this as one of the cheaper options in the area. The check in and out was swift and smooth, and there were nothing to complain about on the rooms, but nothing to praise either. More or less as expected, but the room could have been much better if it was repainted and redecorated. The location of the hotel is suited for arriving with car and just sleeping before you go again, not much around.
Stayed 1 night in Apr 2019
Response from Hege on 28 Apr 2019
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience We hope you will consider staying with us in the future.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hege on 6 Feb 2019
Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!!
Long layover in Oslo and only stayed overnight. All hotels closer to the airport were booked. The price is great. Bed is comfortable, clean sheets and clean bathroom. The aisle had a carpet that needs upgrade. Good smell. But really what made me write the review was the great staff!! I arrived really late at night and they were very accommodating. Lend me a charger adapter. Staff let me check out at 4:00pm. Breakfast buffet is included with your stay and it was amazing, variety of things to choose from, a lot of local things to try; and it’s all you can eat. I also tried their menu later that day. Not a lot of items; however Food was fresh and delicious!! It’s a 15min drive from airport by taxi. But the hotel can call a driver to the train station and you can take the train to the airport. (Cheaper option). I would definitely stay here again!!!
Stayed 1 night in Jan 2019
Response from Hege on 28 Jan 2019
Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Airport and nearby shopping. The room we have is large and comfortable
Stayed 1 night in Dec 2018
Response from Hege on 29 Dec 2018
Thank you for Your stay and feedback. We do hope to see you again.

10/10 Excellent

Ursula, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodations, surprisingly good breakfast. Odd location, but it seems to be more for conventions and things like that. I booked it for its proximity to the airport.
Stayed 1 night in Sep 2018
Response from Hege on 2 Oct 2018
Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Per J

Friendly
Very nice time at the hotel. Nice and quiet. Friendly staff that helped out with all our needs
Stayed 2 nights in Aug 2018
Response from Hege on 3 Sept 2018
Thank you for Your stay and feedback. We do hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet new hotel close to OSL airport...but not too close so there's no aircraft noise and no traffic. Staff far exceeded expectations. Very attentive and professional.
Stayed 1 night in Aug 2018
Response from Hege on 16 Aug 2018
Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel in 600 NOK taxiride from the airport
Used for overnight stay - the distance to the airport arrival is more than on hotels.com. Simple but good rooms, clean, modern. Good breakfast.
Stayed 1 night in Jun 2018
Response from Hege on 25 Jun 2018
Thank you for Your stay and feeback. We do hope to see you again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice due to near to the airport.
Room 308 had some smell when we entered, kind if like sweaty smell. The smell reduced after we left the windows open. Room 426 was OK.
Stayed 1 night in Jun 2018
Response from Hege Bentzon on 22 Jun 2018
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Hege on 20 Jun 2018
Thank you for taking a moment to share your experience. On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Brenda, Canada

Liked: Cleanliness, staff & service, room comfort
Good location
Stayed 1 night in Jun 2018
Response from Hege on 20 Jun 2018
Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Melba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
It was a nice hotel. The bed was small but very comfortable. It was a long way from airport the taxi charged me $160 American dollars!! The staff was friendly and spoke English and hotel was clean.
Response from Hege on 27 Apr 2018
Thank you for Your feedback. We do hope to see you again. IF you take the Train one stop, we can pick you up at the trainstation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hege on 30 Mar 2018
Thank you for Your feedback. We do hope to see you agian.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
very good
Stayed 1 night in Oct 2017
Thank you for Your feedback. We do hope you had a pleasant stay

4/10 Poor

Verified traveller

Liked: Cleanliness
Morning was over run by tour buses leaving. Breakfast was ok, room was adequate.
Stayed 1 night in Aug 2017
Response from Hege Bentzon on 29 Aug 2017
Thank you for Your feedback. We are sorry that Your stay dit not qualify more than a reating of 2 stars. We do hope to see you again and that we can give a better impression Next time

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Thank you for Your rating. We do hope to see you again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Convenient location if you're attending an event or want to be near the airport. The rooms are in okay condition with comfy beds and the lobby area and restaurant are nice, but outside looks uninviting.
Stayed 1 night in Jul 2017
Thank you for Your rating and feedback. We do hope to see you again.

8/10 Good

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a bit difficult to navigate inside the hotel. Clean room and excellent service
Stayed 1 night in Jul 2017
Thank you for Your feedback. We do hope to see you again.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but quite isolated
The hotel was clean and comfortable, the check-in was quick and service was friendly. We had arranged the night before our arrival to be picked up from the local train station by the free shuttle service. This didn't turn up and when we contacted the hotel they said we should have phoned them when we arrived at the airport. So bear this in mind. The shuttle was then sent promptly. My only real criticism of the hotel was that there was a big convention on during our stay. This in itself want a problem, but it meant the restaurant was only offering one meal choice of a main course and dessert for a set price. So if you wanted to eat it was fish or fish! Fine if you like fish, which we do, but if you didn't you would go hungry, as there are no other restaurants or eating places anywhere else near to the hotel. On talking to one member of staff, he told us they host a lot of conventions, so I could foresee that this might happen quite often. We also don't understand why the shuttle makes you travel to the local station to be picked up. The station is further from the hotel than the airport is! Surely a hotel that classes itself as an airport hotel should collect guests from the airport rather than making them try to work out which fish you have to catch to where (note, it is Eidsvollverk, not Eidsvollverk). Apart from these niggles we had a good stay, and the hotel was a cheaper option for a good quality hotel than others in Oslo.
Stayed 1 night in May 2017
Thank you for Your feedback. The reason we pick up at the train station is due to restrictions at the airport. Normally we do have a la carte menu, but that night we were fully booked and not able to offer from this menu. We do hope you had a pleasant stay and we which you welcome back.

10/10 Excellent

Mrs. Fete, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Hotel about fifteen minutes from the airport. Hotel staff very friendly and thoughtful. Had a 3:00 a.m. pickup and they had a sandwich and orange juice waiting for me at the front desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 1 Nov 2016
Takk for at du valgte Best Western LetoHallen Hotel som ditt overnattingssted. Hjertelig velkommen tilbake.

10/10 Excellent

Arvid, Kent Wa USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay near the airport
This hotel is out of the range of the standard shuttles, but they have their van to pick you up and all it takes is a phone call to arrange that ahead of time and they take you there and back to the airport later if you wish. A very nice hotel and very clean. The staff was very helpful and friendly
Response from Siv, Resepsjonen on 30 Sept 2016
Dear Guest Thank you for Your visit and Your Nice feedback. Welcome back another time.