Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Personal Event
by Jamsee from Finland

Posted 14-Apr-2014 on Hotels.com
Okay hotel, but location bit far from everything.
2 out of 5
Recommended
for Everyone
by Gina from Seattle

Average Hotel located nearby most places!

Posted 28-Feb-2014
We've stayed there in two separate times for our trip. The first time we've stayed they we really had an excellent experience. The staff were very kind & helpful, they got all of our needs met in whatever way we've requested. The room was very nice & it had a good view. We returned for the second time because we were very happy with our first stayed. But we did not have a good experience for the second stayed. The room they put us in initially was old & the bathroom towels were very old & dirty. We've requested for the towels to be change to a cleaner one but they failed to respond to our request. We were not happy so we requested to be moved to a different room for a better & cleaner towels. The staff at that moment they knew we were very upset, so they've apologized & were happy to moved us to a nicer room to meet our needs. At first they thought we were the tourists people from local or domestic, not a foreign tourists so they did not treat us very nicely. Once they knew that we were the foreigner tourists then they've changed their attitude. Let us just say this, the staff valued the foreigner tourists more than they valued their own tourists people. I'd recommend all their staff to be retrained for a better customer service so they will be treating every tourists equally.
4 out of 5
Recommended
by A verified traveller from hcm

Enjoyable Overnight Stay

Posted 05-Sep-2013 on Hotels.com
A hotel with all the facilities you could need, located right on the sea and within walking distance of all sorts of attractions including the "Dragon Bridge" The room was nice and the staff extremely helpful and friendly. I look forward to my next visit.
Comment from Hotel Management
23-Nov-2013 by John, Hotel Management
Thank you for your review, we are always waiting for you back.