All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stayed as LP Los Portales for our last two nights in Cusco. Got a fairly large, clean and quiet room at the back of the hotel. Staff were great and the free breakfast was good enough for us. It's a short walk from the main square which we actually preferred due to it's quieter location.
I’m stayed 2 days and I don’t have any complaints, The staffs are very Friendly , the food is good and the room was clean and comfortable.
Altagracia
Stayed 2 nights in Apr 2024
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Altagracia,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Alba,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Juliany,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Daniel,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
We thoroughly our stay. A highlight was the service and comfortable bedding
Paul
Stayed 1 night in Apr 2024
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Paul,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Excellent coffee
Very nice staff
Convenient location
Jason
Stayed 1 night in Mar 2024
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Jason,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear Sandra,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco on 11 Apr 2024
Dear Sandra,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
I would love to give this hotel a higher rating but the noise being stuck in an inside facing room was ridiculous. Anytime someone walked into the atrium I could hear everything they were saying. Beds are not comfortable at all.
Melissa
Stayed 3 nights in Mar 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear Melissa,We appreciate the time you took to share your experience about your recent stay at the LP Los Portales Cusco Hotel. The comments of our clients are very important to us, since they help us to improve every day. We sincerely apologize and have already taken the necessary steps to prevent future inconveniences from happening again. We continually strive to meet the needs and expectations of our guests. We hope it gives us the opportunity to serve you again so that you can enjoy a totally renewed experience. Best regards,
The staff was excellent, very helpful especially Jim at the front desk.
JORGE
Stayed 1 night in Feb 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear Jorge,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Staff was great. Resturant food was great. Cant say enough good things about them. Room waa a little small but clean, modern and had everything but air conditioning.
Brandon
Stayed 3 nights in Feb 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear Brandon,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
I love the staff especially Jim at the front desk that went above and beyond to make ours stay unforgettable. I just wish that the rooms had air conditioning.
JORGE
Stayed 2 nights in Feb 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear JorgeWe appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
10/10 Excellent
Shelley
5 Feb 2024
Shelley
Stayed 1 night in Feb 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear ShelleyWe appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Nice comfortable patio space at entrance and accommodating staff
Paul
Stayed 1 night in Jan 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear Paul,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
10/10 Excellent
christina
25 Jan 2024
christina
Stayed 3 nights in Jan 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear ChristinaWe appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
The hotel is perfect as it’s centrally located. A short walk to town centre and Wanchaq station. The staff were very helpful from the reception down to the house keeping. I would recommend it.
We got what we wanted, security, friendly, clean, food at the restaurant was exactly what We expected.
Thank you to the whole crew, for making us feel like home
Rosie Bittman
Rosie
Stayed 4 nights in Dec 2023
10/10 Excellent
lucrecia
16 Jan 2024
lucrecia
Stayed 2 nights in Jan 2024
Response from LP Los Portales Cusco Hotel on 29 Mar 2024
Dear Lucrecia,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
10/10 Excellent
Hugh, North Bennington
6 Jan 2024
Hugh
Stayed 1 night in Jan 2024
2/10 Terrible
Zhichen
30 Dec 2023
Zhichen
Stayed 1 night in Dec 2023
Response from LP Los Portales Hotel Cusco. on 6 Jan 2024
Dear ZhichenWe appreciate the time you took to share your experience about your recent stay at the LP Los Portales Cusco Hotel. The comments of our clients are very important to us, since they help us to improve every day. We sincerely apologize but we are not able to cancel or modify any reservation made trough any website.We continually strive to meet the needs and expectations of our guests. We hope it gives us the opportunity to serve you again so that you can enjoy a totally renewed experience. Best regards,
8/10 Good
Verified traveller
28 Dec 2023
Verified traveller
Stayed 2 nights in Dec 2023
Response from LP Los Portales Hotel Cusco. on 6 Jan 2024
Dear Mark,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Great location close to everything we wanted to do during the stay. No air conditioning…. Start of summer. With windows open too much noise from restaurant and interior courtyard. Front desk brought us a fan, which helped somewhat.
bryan
Stayed 4 nights in Dec 2023
Response from LP Los Portales Hotel Cusco. on 6 Jan 2024
Dear Bryan,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Lovely hotel, well located, great breakfast, clean, good bathroom
Cindy
Stayed 1 night in Dec 2023
Response from LP Los Portales Hotel Cusco. on 6 Jan 2024
Dear CindyWe appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 6 Jan 2024
Dear Hugo,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 6 Jan 2024
Dear JavierWe appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
10/10 Excellent
Jacques
30 Nov 2023
Jacques
Stayed 1 night in Nov 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Jacques,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
The staff and property were top notch, comfortable and relaxing. I highly recommend a stay at this hotel.
scott
Stayed 3 nights in Nov 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Scott,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Yibin,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Smith,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Great property, convenient and clean. However, the front rooms sit right off a noisy street and with no AC you have to leave your windows open making it difficult to sleep. Otherwise, excellent visit.
David
Stayed 1 night in Nov 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear David,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Dominick,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
8/10 Good
Ka Man Teresa
5 Nov 2023
Ka Man Teresa
Stayed 2 nights in Nov 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Ka Man Teresa,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Friendly staff. No air dondituoning so you have to open the window and staff begins work at dawn so you hear the noise. Other than that wonderful hotel.
Jennifer
Stayed 1 night in Nov 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Jennifer,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Like the staff very friendly and professional
Good restaurant
Very nice clean hotel
Juan
Stayed 2 nights in Oct 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Juan,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
What I like about this hotel the staff, restaurant, room service and the service
Juan
Stayed 2 nights in Oct 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Juan,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
The atmosphere is great in this hotel, very good service, prices and excellent staff
Next time in Cusco will stay here
Juan
Stayed 2 nights in Oct 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Juan,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear George,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Querido Emidio,Agradecemos o tempo dispensado para nos contar sobre sua experiência no LP Los Portales Cusco Hotel, estamos muito felizes que você tenha gostado de sua estadia e do atendimento personalizado que oferecemos.Nós nos esforçamos continuamente para atender às suas necessidades e expectativas; portanto, seu feedback foi muito valioso para nós.Mais uma vez obrigado por escolher o Hotel LP Los Portales Cusco, esperamos recebê-lo em breve.Atenciosamente,
10/10 Excellent
David Michael
Travelled with partner
18 Oct 2023
Liked: Cleanliness, staff & service, amenities
Great hotel
David Michael
Stayed 6 nights in Oct 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear David,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Eric,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
10/10 Excellent
Michele
14 Oct 2023
Michele
Stayed 1 night in Sep 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Michele,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
10 minute walk to Plaza de Armas. Right across the street from another site (sun god). Overall a good stay. They don’t have AC, however, but does offer fan if asked.
Tom
Stayed 1 night in Oct 2023
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Tom,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Staff was accommodating and very friendly. Had a hiccup and it didn’t take long for them to resolve the issue and address it. Area was quiet compared to other areas of town around central square. Loved the center of the hotel where you can chill and have some tea.
Keziahlyn Marie
Stayed 4 nights in Sep 2023
Response from LP Los Portales Hotel Cusco. on 8 Oct 2023
Dear Marie,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Juan,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
This property was cozy and inviting. The staff & breakfast were wonderful. Easy to walk everywhere.
Karen
Stayed 4 nights in Sep 2023
Response from LP Los Portales Hotel Cusco. on 8 Oct 2023
Dear Karen,We appreciate the time taken to tell us about your recent experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
The staff was super friendly and helpful. When our flight got canceled after we went to the airport, even though we had already checked out, we returned to the hotel and they stored our bags and arranged our transportation back to the hotel.
Michele
Stayed 1 night in Sep 2023
Response from LP Los Portales Hotel Cusco. on 8 Oct 2023
Dear Michele,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,
Response from LP Los Portales Hotel Cusco. on 5 Dec 2023
Dear Kendi,We appreciate the time taken to tell us about your experience at LP Los Portales Cusco Hotel, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us. Thank you again for choosing the LP Los Portales Cusco Hotel, we hope to welcome you very soon. Kind regards,