Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2015
Nothing much to say. It was a very average stay. Doubt we would return. Location was good for where we wanted to visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

High standards

Posted 14-Jul-2015
Pros: Restaurant
Location: Location good for north/south M6 traffic, also ideal for excursions into the Lake District
Have used the hotel many times in previous years and have always been very satisfied. However this year even better than expected due mainly to excellent staff in the dining areas and good food. Will call again when in the country
5 out of 5
Recommended
for Everyone
by A verified traveller from London

It was a smooth experience from booking to leaving

Posted 11-Jul-2015
Pros: Location close to the motorway but very quiet. Staff very friendly.
Cons: We were only there for one night so experienced nothing we felt needed improvement other than to alert people on checking in to the 9.30 am breakfast
Location: There's not much within walking distance of which we are aware.
A very last minute booking but everything was very good, although when checking in we were not alerted to breakfast closing at 9.30 am. Not a problem in the outcome as the restaurant staff promptly arranged toast and coffee without any fuss. It was a full price for the visit - not a bargain but because it was smooth I have no complaint in that regard.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ideal as a stopover close to the M6

Posted 11-Jul-2015
We use this hotel as a convenient stopover in trips between the South of England and Scotland. All the facilities are as you would require and the swimming pool is a bonus.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hessy

Good situation

Posted 13-Jun-2015
Lovely hotel excellent staff only 1 problem T.V had no sound a member of staff tried to sort it but didn't work
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel

Posted 09-Jun-2015
Pros: Friendly staff and well located
Nice, well located hotel. The staff were very friendly and accommodated our special requests including bike storage.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel in Penrith wonderful staff

Posted 02-Jun-2015
Pros: Excellent overall
Cons: TV remote did not turn TV off
Great staff ,great food and drink ,great experience overall
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Could not fault the place

Posted 26-May-2015
Pros: Staff and gym/pool
Cons: I couldn't really fault the hotel on anything.
Location: Keswick within 20 mins with great pubs and bats as well as Derwent Water to get out on a lake. Pitch and Putt is fun too!
Very accessible given location beside M6 but you can be in the beautiful surroundings of the Lake District and Keswick within 20 minutes. Staff very helpful and even got me a surprised cake for my birthday which was nice if a tad embarrasing! Would definitely go back, gym, pool and spa facilities were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and modern room

Posted 10-May-2015
Very clean, modern room with everything you need on a trip good fast Wi-Fi. Interesting and filling breakfast with good conference facilities
4 out of 5
Recommended
for Everyone
by A verified traveller from Reading

One night stay with my wife.

Posted 05-May-2015
Room was nice but sadly didn't have a king size bed or fresh milk as promised in the hotel description. Food in the restaurant was a bit bland and didn't think it was worth the cost. The spa was ok.