“No wifi”

Firstly there were some very good staff at the hotel. The breakfast staff were polite and friendly - even though they had run out of vegitarian sausages. Also the member of staff who I checked out with was very good - actually sounding as if she wanted to help - but all too late. However the member of staff on reception when I arrived and who I asked about connecting to the wifi was less than helpful. Okay so I wasn't expecting Bill Gates but firstly I was on the second floor and there was clearly no wifi available. In the lobby I was told if you stand over there - there is usually a good signal. So I sat in every seat in reception and the lounge trying to get a signal and whilst I could pick up the wifi it simply wouldn't connect. This has never happened before and I was also trying using two different devices. Given availability of wifi is an important reason for choosing a hotel I was very disappointed particularly as 3G signals are so low in the area. The hotel lost out on my custom for an evening meal as a consequence as we went elsewhere for a meal. So the hotel is nice but let down by the wifi, staff (minority) and sausages!