While I was in Cuenca Ecuador, I left my wallet in the cab and the hotel staff was extremely helpful in calling the cab Company and helping in recovering my wallet. To my surprise everything was in my wallet including cash. The staff was extremely helpful with everything that we needed. I would definitely stay there again.
Casa Ordonez is a small friendly 2-star hotel ideally located in the heart of Cuenca, Ecuador , whose historical city …More
We were there for 7 nights and the staff was always friendly and helful. I liked the location of this hotel, we were able to walk almost everywhere we wanted to. This hotel has a lot of old charm and the room was very nice. Would stay again!!!
Everyone at casa de Las Rosas where helpful and very nice. The hotel is beautiful. We stayed in the honeymoon suite. It was great it has everything you need. Refrigerator gas stove , dishes, fry pans. The shower is nice with a rain shower head. hot water. The breakfast are wonderful all you can eat. fresh juice different every day made by Lucia. We would stay again.
A very charming and quaint hotel right in the middle of the heart of Cuenca, Hotel Casa San Rafael was probably our favorite hotel during our 2 week stay in Ecuador. We checked in right after our 6:15AM flight from Quito landed in Cuenca at 7:30AM. The room was ready for us when we arrived. Mr. Bolivar was manning the front at the time and gave me helpful directions to the laundry so I could wash our clothes from earlier in our trip. The room was very old-school and charming and felt like it was from the home of an old farmhouse. The decor of the hotel was similarly old-school and charming. The bed was nice and firm and the bathroom facilities were comfortable. The front door was always securely locked and required us to buzz the desk to be let in. The hotel is family owned and the other members of the front desk were family and they were all so helpful in getting us taxis, making our breakfasts, giving us wake up calls and Mr. Bolivar even made us a little breakfast on the day we did our Nariz del Diablo and Ingapirca daytour even though we were being picked up before breakfast typically got served (at 7AM). We would definitely come back.
Of all the hotels we have stayed in in Ecuador, this was by far our favourite. The hotel is beautiful, the location is convenient, but most of all the staff were fantastic. I wouldn't hesitate to recommend it.
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