Felt in the lap of luxury as soon as we arrived. Staff treats you like royalty and the building is a remodeled 19th century mansion where you feel like you are the owner. The restaurant has a double menu, local and Italian cuisine, both very well prepared. We were celebrating our 50th wedding anniversary on our trip to Cuenca and not only fell in love with the city and the hotel but also with each other again. Every evening the maid would bring courtesy chocolate sweets to our room. Room service is great. Highly recommend this hotel.
Henry from Puerto Rico
If you partake in nostalgic places to stay, this is just the ticket. Hotel Boutique Santa Lucia is unique unto itself, in …More
While I was in Cuenca Ecuador, I left my wallet in the cab and the hotel staff was extremely helpful in calling the cab Company and helping in recovering my wallet. To my surprise everything was in my wallet including cash. The staff was extremely helpful with everything that we needed. I would definitely stay there again.
Casa Ordonez is a small friendly 2-star hotel ideally located in the heart of Cuenca, Ecuador , whose historical city …More
We were there for 7 nights and the staff was always friendly and helful. I liked the location of this hotel, we were able to walk almost everywhere we wanted to. This hotel has a lot of old charm and the room was very nice. Would stay again!!!
This hotel was great. Great location, great staff...willing to help with every need of the guest. Location was good. So much character in this building, which sometimes can translate into not fully functional and modern.
A very charming and quaint hotel right in the middle of the heart of Cuenca, Hotel Casa San Rafael was probably our favorite hotel during our 2 week stay in Ecuador. We checked in right after our 6:15AM flight from Quito landed in Cuenca at 7:30AM. The room was ready for us when we arrived. Mr. Bolivar was manning the front at the time and gave me helpful directions to the laundry so I could wash our clothes from earlier in our trip. The room was very old-school and charming and felt like it was from the home of an old farmhouse. The decor of the hotel was similarly old-school and charming. The bed was nice and firm and the bathroom facilities were comfortable. The front door was always securely locked and required us to buzz the desk to be let in. The hotel is family owned and the other members of the front desk were family and they were all so helpful in getting us taxis, making our breakfasts, giving us wake up calls and Mr. Bolivar even made us a little breakfast on the day we did our Nariz del Diablo and Ingapirca daytour even though we were being picked up before breakfast typically got served (at 7AM). We would definitely come back.
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