Outdoor pool

Reviews of Quality Inn Crystal River

2.5 out of 5
Quality Inn Crystal River
4486 N Suncoast Blvd, US 19 N, Crystal River, FL

Reviews

7.2

Good

Rating 10 - Excellent. 186 out of 810 reviews" "
Rating 8 - Good. 312 out of 810 reviews" "
Rating 6 - Okay. 164 out of 810 reviews" "
Rating 4 - Poor. 91 out of 810 reviews" "
Rating 2 - Terrible. 57 out of 810 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Noah

Travelled with family
Disliked: Amenities
Room was not very clean and needed updating. Rust behind the toilet paper older, debris and dirt be hind the bathroom door and generally run down conditions for the beds, exiting door, ect
Stayed 1 night in Mar 2024

2/10 Terrible

Barton

Stayed 1 night in Feb 2024

4/10 Poor

Joe

Travelled with family and small children
I reserved a room with 2 double queen,I got 2 single double beds! Supposed to have heated pool, did not have heat on!
Stayed 1 night in Feb 2024

6/10 Okay

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from VP on 24 Feb 2024
We appreicate your stay with us here at quality inn crystal river FL

10/10 Excellent

George E

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limited continental breakfast
Stayed 3 nights in Feb 2024
Response from VP on 24 Feb 2024
Thank You for your stay with us. To our future potential customers please note our free breakfast consist of Waffles, Milk, Cereal, Coffee, Juice, Yogurt and Apples. As an additional item for our guest we have added sausage links.

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and property was nicely kept. Breakfast was not very good - need more choices and better equipment.
Stayed 4 nights in Jan 2024
Response from VP on 24 Feb 2024
Thank You for your stay with us. To our future potential customers please note our free breakfast consist of Waffles, Milk, Cereal, Coffee, Juice, Yogurt and Apples. As an additional item for our guest we have added sausage links.

10/10 Excellent

Oleh

Stayed 1 night in Jan 2024

6/10 Okay

Henry St

Liked: Cleanliness
Disliked: Amenities
Breakfast was poor. Very poor. No eggs. Cheap corn flakes. Mediocre orange juice. Flakey waffle maker. Sausage was ok but that’s all there was without eggs. No toast. No potatoes. Just sausage.
Stayed 2 nights in Jan 2024
Response from VP on 24 Feb 2024
Thank You for your stay with us. To our future potential customers please note our free breakfast consist of Waffles, Milk, Cereal, Coffee, Juice, Yogurt and Apples. As an additional item for our guest we have added sausage links.

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk Dawn
Stayed 1 night in Jan 2024
Response from VP on 24 Feb 2024
Thank You for your stay with us We appreciate your stay and thank you for kind words about DAWN.

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Response from VP on 24 Feb 2024
Thank You for your stay with us. To our future potential customers please note our free breakfast consist of Waffles, Milk, Cereal, Coffee, Juice, Yogurt and Apples. As an additional item for our guest we have added sausage links.

2/10 Terrible

Larry

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed seemed clean and the towels clean. The rest was very bad. Poorly cared for and dirty. You couldn't walk 10 feet and your feet were blackl. Our home was flooded and we had to come to settle some things and did not realize that everything was booked so we had no alternative.
Response from VP on 24 Feb 2024
Thank You for your stay with us. To our future potential customers please note our free breakfast consist of Waffles, Milk, Cereal, Coffee, Juice, Yogurt and Apples. As an additional item for our guest we have added sausage links.

6/10 Okay

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from VP on 9 Jan 2024
Thank You for your stay we appreciate it

4/10 Poor

Evan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very outdated property. Needs a face lift.
Stayed 1 night in Dec 2023
Response from vp on 9 Jan 2024
Thank You for your stay we appreciate it. Since this hotel was open in 1989. We have done quite few renovation in last two year including new furniture in 2022 with new light package, New LVT flooring in 2023 New RFID door locks. New in room paint in 2023 New Floor tiles in front desk and laundry. New pool chairs in 2023 and We are in process of paint exterior end of 2024 early 2025. Thank You for your stay.

8/10 Good

Gunasekaran

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean room with a nice view to the river. Morning breakfast was good and the staff were very nice and friendly.
Stayed 1 night in Dec 2023
Response from Varun P on 27 Dec 2023
Thank You for your kinds words Mr Gunasekaran We appreciate your stay. We look forward serving you in Future. Hope you have pleasant trip. Thank you for staying here at Quality Inn Crystal River Fl

8/10 Good

Adrienne

Liked: Staff & service, property conditions & facilities
Staff was excellent! Especially April!
Stayed 2 nights in Nov 2023
Response from VP. on 27 Dec 2023
Thank You for your stay. We appreciate it. Thanks for appreciating staff especially April.

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean room very nice staff
Stayed 1 night in Nov 2023
Response from VP on 27 Nov 2023
Thank you for your stay we appreciate it look forward with quick return.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for overnight stop
Stayed 1 night in Oct 2023
Response from vp on 27 Nov 2023
Thank you for your stay we appreciate it look forward with quick return.

4/10 Poor

JOANNE, Stonington

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from vp on 27 Nov 2023
Thank you for your stay we appreciate it.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Conveniently located but, a bit dated
Stayed 1 night in Oct 2023
Response from VP on 21 Oct 2023
Thank you for your stay and appreciate your review it helps us improve our facility and service.

10/10 Excellent

Mckinley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close to town it was had a all around great experience would definitely recommend
Stayed 2 nights in Sep 2023
Response from vp on 5 Sept 2023
Thank You for your staying with us here at Quality Inn Crystal River. we appreciate it. Look forward with quick return.

10/10 Excellent

Leslie

Stayed 1 night in Aug 2023
Response from vp on 5 Sept 2023
Thank You for your stay we appreciate it. We appreciate it. Look forward with quick return.

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good for one night. Older but clean. Bed was comfortable.
Stayed 1 night in Aug 2023
Response from VP on 5 Sept 2023
Thank You for your stay we appreciate it. Reviews like your helps us improve our service. We appreciate it.

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was great. She really helped us keep up the good work.
Stayed 1 night in Jul 2023
Response from VP on 7 Aug 2023
Thank You for your stay we appreciate it.

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Needed something close to Kings bay and this was great. Very short car ride and the property was well maintained, felt like a bit more of a local clientele but overall was a good stay.
Stayed 1 night in Jul 2023
Response from VP on 7 Aug 2023
Thank You for your stay we appreciate it.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was very clean.
Stayed 5 nights in Jul 2023
Response from vp on 7 Aug 2023
Thank You for your stay we appreciate it. Look forward with quick return

6/10 Okay

Neil

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not a bad place to stay if you are in town for work or just passing thru.
Stayed 1 night in Jul 2023
Response from VP on 7 Aug 2023
Thank You for your stay with us.

10/10 Excellent

James

Stayed 1 night in Jun 2023
Response from VP on 7 Aug 2023
Thank You for your stay

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from VP on 7 Aug 2023
Thanks for staying with us here at Quality Inn Crystal River Fl.

10/10 Excellent

Charles S Pedian

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean and quiet
Stayed 1 night in May 2023
Response from VP on 30 May 2023
Thank You for your stay with us

6/10 Okay

Anamaria

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from vp on 30 May 2023
Thank you for your stay with us we appreciate it

8/10 Good

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service
The bed was super comfy! I don't have many pros or cons as i was only there to sleep and shower but the experience I did have, was nice.
Stayed 1 night in Apr 2023
Response from VP on 28 Apr 2023
Thank You for your stay

10/10 Excellent

Kimberlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, checking in was effortless. Good place to stay for the price. Could use more lounge chairs around the pool.
Stayed 2 nights in Apr 2023
Response from VP on 28 Apr 2023
Thank You for your stay

8/10 Good

Kathy

Stayed 3 nights in Apr 2023
Response from vp on 30 May 2023
Thank You for your stay with us

4/10 Poor

Linda

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room (2nd floor) had clearly had water damage with stains around the baseboards. It smelled moldy or musty and the floor was warped. I cant say ot wasnt clean, but it was definitely in need of some love. It felt damp.
Stayed 1 night in Apr 2023
Response from VP on 21 Apr 2023
We will have our maintenance check it. Thank You for your stay we appreciat it here at Quality Inn CR

8/10 Good

Marybeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

10/10 Excellent

Anna

Stayed 1 night in Apr 2023
Response from VP on 28 Apr 2023
Thank You For your stay.

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from VP on 28 Apr 2023
Thank You for your stay.

8/10 Good

James

Stayed 8 nights in Mar 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

10/10 Excellent

Sabatino

Stayed 1 night in Mar 2023
Response from VP on 28 Apr 2023
Thank You for your stay.

6/10 Okay

Randy

Liked: Staff & service
Disliked: Cleanliness
Room floors were dirty and sink had sugar ants.
Stayed 1 night in Mar 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it. We will have our maintenance clean out Ptrap for sink nets.

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay thank you
Stayed 3 nights in Mar 2023
Response from VP on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Thank you
Stayed 3 nights in Mar 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and excellent service
Stayed 1 night in Mar 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

8/10 Good

Beth

Stayed 4 nights in Mar 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just OK, not great for the price we paid
Breakfast was very good, but room was dumpy/scratched/chipped. Weird shower attachment that we actually had to walk up to the front desk and ask how to use (just 1 minute before I had called on the phone and no one answered, but it sure looked like she was there)
Stayed 1 night in Feb 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.For shower that is DELTA shower pull down lever sorry that you have never seen it before we were happy to show you. To our future guest please note our complimentary breakfast consist of Waffles, Milk, Cereal, Coffe, Juice, yogurt, Apples as per choice hotels quality inn brand standard. And as an additional item we have sausage links. Thank You

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. The room was nice and the area is great for natural and water based activities.
Stayed 2 nights in Feb 2023
Response from vp on 21 Apr 2023
Thank You for your stay here at Quality Inn Crystal River We appreciate it.

4/10 Poor

donna

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't bother, not worth money
Toilet leaked water on floor continuously, dirty floors, mould in bathroom, no hot water for showers in morning, bed sheets old and maybe not even changed, breakfast non existant,
Stayed 1 night in Feb 2023
Response from VP on 28 Apr 2023
Thank You For your stay

4/10 Poor

Kim L

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here! Old, just dirty and in serious need of updates. We had a big hole in the wall in the bathroom, cigarette burns on the bathtub in a non smoking room and the attempts at some new paint were a big mess. Advertised Continental Breakfast. What a joke. No juice, out of syrup for the you make waffles. This place is just a hot mess for the $$$ to stay here. Couldn’t wait to leave.
Stayed 2 nights in Feb 2023

4/10 Poor

GRAINNE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was very run down and it felt unclean
Stayed 1 night in Feb 2023
Response from VP on 28 Apr 2023
Thank You for your stay.

6/10 Okay

Verified traveller

Average Nothing Special
Room was clean. Old building. Full size beds rather than queen. Food choices were limited and poor for breakfast so we did not eat there.
Stayed 1 night in Feb 2023