Property amenity

Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
2581 E 1st St, Crossville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 556 reviews" "
Rating 8 - Good. 148 out of 556 reviews" "
Rating 6 - Okay. 45 out of 556 reviews" "
Rating 4 - Poor. 13 out of 556 reviews" "
Rating 2 - Terrible. 12 out of 556 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family, Business traveller
Liked: Cleanliness
Great room and great breakfast!
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 28 Mar 2024
Hi Martin,Thank you for choosing to stay at Comfort Suites Crossville and for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your room and found our breakfast to be great. Providing comfortable accommodations and delicious meals are top priorities for us, and we are delighted that we were able to meet your expectations in both regards. Your satisfaction is our ultimate goal, and we are pleased that we succeeded in providing you with an enjoyable experience during your stay. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Excellent

Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean reasonable rates safe place to stay.
Stayed 1 night in Mar 2024
Response from Guest Relation Management on 15 Mar 2024
Hi Augustine,Thank you for your positive feedback! We're pleased to hear that you found our hotel to be clean, with reasonable rates, and a safe place to stay. Providing a comfortable and secure environment for our guests is our top priority, and we're glad that we met your expectations in this regard. We appreciate you choosing to stay at Comfort Suites Crossville and hope to have the chance to welcome you back in the future.

10/10 Excellent

Joe, Lake Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location near the Knoxville airport
Stayed 4 nights in Feb 2024
Response from Manager on 3 Mar 2024
Hello Joe,We're delighted that our convenient location near the Knoxville airport met your needs during your stay. We hope you also had the opportunity to enjoy our other amenities nearby. Your feedback is valuable to us, thank you for sharing your experience!

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 1 Mar 2024
Hi Linda,Thank you for taking the time to provide feedback regarding your recent stay at Comfort Suites Crossville. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on 28 Feb 2024
Hello Jason, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to catch some R&R
Stayed 1 night in Feb 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Customer Service
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 22 Feb 2024
Hi Kathy,Thank you for your feedback regarding your recent stay at Comfort Suites Crossville. We're thrilled to hear that you're satisfied with the level of service you received! Delivering excellence is at the heart of everything we do. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.

10/10 Excellent

Lauren T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean room. Friendly staff.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 22 Feb 2024
Hi Lauren,We're delighted to hear that you enjoyed our spacious and clean rooms, as well as the friendly service from our staff. Providing a comfortable and welcoming environment is our priority, and we appreciate your positive feedback. Thank you for choosing Comfort Suites Crossville, and we hope to have the pleasure of welcoming you back soon.

4/10 Poor

Helen

The hotel is rundown with lots of inadequate things.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on 15 Feb 2024
Hi Helen,Thank you for your feedback regarding your recent stay at our hotel. Please know that we are actively addressing the issues you've mentioned, and we're working diligently to make improvements to ensure a better experience for all our guests. Thank you for your feedback, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

Dawn

Business traveller, Travelled with partner
It was under updates while I was there and it was muddy and dirty from construction crew —- but it was quiet and no construction was heard while there ! New furniture was a great improvement to the property
Stayed 3 nights in Jan 2024
Response from Manager on 27 Jan 2024
Hello Dawn,Thank you for sharing your feedback with us. We appreciate your understanding during our recent updates which caused some inconvenience. We're glad to hear that you found our property to be quiet and that the new furniture was a positive improvement. We hope to welcome you back in the future for an even better experience.

6/10 Okay

Renee

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 23 Jan 2024
Hi Renee,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable. Great breakfast.
Stayed 3 nights in Dec 2023
Response from Manager on 31 Dec 2023
Hello Keith,Thank you for sharing your positive feedback! We're thrilled to hear that you found your room to be spacious and comfortable. It's also great to know that you enjoyed our breakfast offerings. We appreciate your kind words and hope to welcome you back in the future for another comfortable stay.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Anthony,Thank you for your feedback regarding our hotel's cleanliness and spaciousness. We pride ourselves on maintaining a high standard of cleanliness to ensure a comfortable stay for our guests. Your positive comments are truly appreciated, and we look forward to welcoming you back in the future.

8/10 Good

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 28 Dec 2023
Hi Frankie,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Relation Management on 27 Dec 2023
Hi Arthur,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were kind and easy to work with before and during the stay. (I called in advance to ask about early check-in, and they were so gracious about it.) Room was very spacious and clean with a comfortable bed, plenty of lighting and outlets, a really nice desk space (which I used as a vanity desk instead), and lots of storage (for those of us who like to unpack our things). Would definitely stay here again!
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Rachel,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff members were kind and easy to work with, both before and during your stay. It's wonderful that our team was gracious about your early check-in request. We're also thrilled to know that you found your room to be very spacious and clean, with a comfortable bed, ample lighting, plenty of outlets, a nice desk space, and lots of storage. Your detailed feedback is greatly appreciated, and it's fantastic to hear that we could provide a comfortable and accommodating environment for you. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Excellent

Tonia or jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and mom
Me and mom had s great time the place is amazon we will go back the breakfast is good it is a very good place .
Stayed 1 night in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Tonia,Thank you so much for sharing your positive experience with us! We're delighted to hear that both you and your mom had a great time, enjoyed the breakfast, and found our place to be very good. Your satisfaction is our greatest reward, and we're thrilled to have contributed to a memorable stay for you both. We value your patronage and look forward to the pleasure of serving you again in the future.

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Stayed 5 nights in Dec 2023
Response from Guest Relation Management on 19 Dec 2023
Hi Karen,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Sharon,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your opinion and would like to address any issues you may have encountered.

8/10 Good

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The first room bathroom shower curtain rod was broken and the room curtain was also broken. We had to change rooms due to a leak in the ceiling from the 3rd floor on the 2nd night. Moved to the 3rd floor and the room was OK. They need higher toilets I the rooms. These were made for children.
Stayed 4 nights in Dec 2023
Response from Guest Relation Management on 8 Dec 2023
Hi Karen,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is essential, and we want to assure you that we take these matters seriously. We will address the maintenance issues you've mentioned to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities
Property was great. TV did not work. Expedia price was not honored.
Stayed 7 nights in Nov 2023
Response from Guest Relation Management on 5 Dec 2023
Hi Lee,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our property great. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are pleased that we met your expectations. We have taken note of your concern, and we want to assure you that we are actively addressing the issue with the TV. Immediate steps are being taken to assess and rectify the problem to ensure that all amenities, including the television, are in proper working order for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very very very friendly and helpful
Stayed 5 nights in Nov 2023
Response from Guest Relation Management on 30 Nov 2023
Hi Thomas,Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that you found them to be very friendly and helpful. Providing excellent customer service is a top priority for us, and it's gratifying to know that our team made a positive impact on your stay. We value your feedback and are grateful for the opportunity to have contributed to a positive experience during your time with us.

10/10 Excellent

Danett, Corryton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly front staff.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 29 Nov 2023
Hi Danett,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be very clean and that the front staff was friendly. Maintaining a clean and welcoming environment, along with providing friendly service, are top priorities for us, and it's wonderful to know that we succeeded in meeting your expectations. We appreciate your business and look forward to the opportunity to welcome you back on your future visits.

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean room and great, full breakfast.
Stayed 1 night in Nov 2023
Response from Manager on 26 Nov 2023
Hello Beth,Thank you for taking the time to share your positive feedback on our comfortable beds, clean rooms, and delicious breakfast. We strive to provide a pleasant experience to all of our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

anthony

Stayed 1 night in Nov 2023
Response from Guest Relation Management on 15 Dec 2023
Hi Anthony,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right off of the freeway. Fast check in and quiet buiilding.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 23 Nov 2023
Hi Sarah,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you enjoyed the great location, convenient proximity to the freeway, fast check-in, and the quiet atmosphere of our building. Providing a comfortable and efficient experience for our guests is our goal, and we're pleased to know that we met your expectations. We appreciate your choice in staying with us and look forward to welcoming you back for another enjoyable visit.

10/10 Excellent

Robby J.

Stayed 2 nights in Nov 2023
Response from Manager on 10 Dec 2023
Hello Robby J.,We are pleased to hear that you had a wonderful experience during your stay at our hotel. Our team strives to provide exceptional service to all our guests, and we are thrilled that we exceeded your expectations. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We would love to welcome you back for another enjoyable visit.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkin in Memphis
The hotel was nice, and in a central location. Overall cleanliness and quality of room was good. Never went without any supplies. Hotel has seen better days but for value it was a good choice.
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 20 Nov 2023
Hi Frank,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel nice, well-located, and that the overall cleanliness and quality of the room met your expectations. Ensuring our guests have a comfortable and well-supplied stay is important to us, and we're pleased to know we achieved that for you. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 20 Nov 2023
Hi Luke,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Peter,Thank you for taking the time to leave us a review. We appreciate your positive feedback and are thrilled to hear that you had a wonderful experience during your stay. We strive to provide exceptional service to all our guests and we are delighted that we succeeded in delivering a memorable stay for you. We hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, room comfort
Buggy
Our original room had Asian beetle infestation so was moved to another room (2 queen beds instead of king). Second room also had Asian beetles and tv did not work correctly. Staff was not able to fix tv or beetle issue so good thing we only stayed the one night.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 6 Nov 2023
Hi Dorothy,Thank you for your feedback regarding your recent stay at our hotel. We take issues like these very seriously, and I assure you that we will be addressing both the beetle problem and the television malfunction with our housekeeping and maintenance teams. Such situations are not reflective of our commitment to providing a clean and comfortable environment for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

Charlotte

Sad to see the pool was closed
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 31 Oct 2023
Hi Charlotte,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will work to ensure that our guests are well-informed about any upcoming maintenance or closures in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick stop for us but woman at the check in desk was very friendly and room was clean.
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Matt,Thank you for your kind words! We are delighted to hear that our check-in staff was friendly and that you found your room clean. We hope to welcome you back again soon for a longer stay.

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, prompt check in. No hassle
Stayed 2 nights in Oct 2023
Response from Manager on 29 Oct 2023
Hello Zachary,Thank you for your positive feedback! We're delighted to hear that you had a hassle-free check-in experience and enjoyed our clean rooms. We hope to welcome you back soon!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Everyone was soooo nice and helpful. Someone was always at the front desk…didn’t have to ring a bell or anything. Room was very nice. Loved the sink separate from the bathroom as it facilitated two adults and two teenage boys getting ready in the morning. I thought the price was a little steep for what was just a stop overnight for us ($195) but we were trying to find a place late at night after traveling all day and the reviews here were much higher than surrounding hotels.
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Jamie,Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that our staff was helpful and accommodating during your stay. We are glad that you found your room to be nice and that the separate sink was convenient for your family. We understand your concern about the price, but we strive to provide excellent service and amenities that justify the cost. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Jeffrey,Thank you so much for your kind words and exceptional rating! We are thrilled to hear that you had such a wonderful experience at our hotel. We can't wait to welcome you back for another amazing stay in the future.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Valerie,Thank you so much for your exceptional rating! We're thrilled to know that you had an amazing experience with us. We hope to welcome you back soon!

10/10 Excellent

Deborah

Stayed 1 night in Oct 2023
Response from Guest Relation Management on 8 Nov 2023
Hi Deborah,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room setup. Clean. Refrig was great
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 19 Oct 2023
Hi Charles,Thank you for your kind words and positive feedback regarding your recent stay at our hotel. We're thrilled to hear that you enjoyed the room setup, found it to be clean, and appreciated the refrigerator in your room. Providing a comfortable and well-maintained environment for our guests is a top priority, and it's gratifying to know that we met your expectations in these areas. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Good

Tal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 17 Oct 2023
Hi Tal,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 16 Oct 2023
Hi Glen,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and very accessible from the interstate
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 16 Oct 2023
Hi James,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be clean and very accessible from the interstate. We understand that cleanliness and convenient access are crucial aspects of a comfortable stay, and we're pleased to know that we met your expectations in these areas. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

8/10 Good

Richard

Stayed 1 night in Oct 2023
Response from Manager on 5 Nov 2023
Hello Richard,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to know that overall, you had a good experience at our hotel. We value your input and will take it into consideration to improve our services. We hope to have the opportunity to welcome you back in the future and provide an even better stay.

10/10 Excellent

Dick

Travelled with partner
The lady that checked us in had a great personality and was very get.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Dick,Thank you for your positive feedback! We're thrilled to hear that our staff provided you with a warm and welcoming check-in experience. We hope you enjoyed your stay with us and look forward to welcoming you back soon!

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Great room
Stayed 1 night in Oct 2023
Response from Guest Relation Management on 10 Oct 2023
Hi Francis,Thank you for sharing your feedback about your recent stay at our hotel. Providing comfortable and enjoyable accommodations is important to us, and we're delighted that we met your expectations. Thank you for choosing our hotel, and we look forward to having the pleasure of welcoming you back for more great stays in the future.

8/10 Good

tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Relation Management on 9 Oct 2023
Hi Tyler,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Julia,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2023
Response from Guest Relation Management on 4 Oct 2023
Hi Hang,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

10/10 Excellent

Larry

Stayed 1 night in Sep 2023
Response from Guest Relation Management on 16 Oct 2023
Hi Larry,Thank you for your 5-star rating! We greatly appreciate your support and are thrilled to know that you had such a wonderful experience during your stay at our hotel. Thank you for choosing our hotel, and we can't wait to host you again.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quit hotel. Great rates too. If we come back will stay here again.
Stayed 2 nights in Sep 2023
Response from Guest Relation Management on 19 Sept 2023
Hi Nathan,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant experience during your stay at our hotel. It's wonderful to know that you found our hotel to be nice, clean, and quiet. Cleanliness and a peaceful atmosphere are important factors in ensuring a comfortable stay, and we're pleased that we met your expectations in these regards. Additionally, we're glad to hear that you found our rates to be great. We aim to provide excellent value for our guests, and your positive feedback is greatly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.