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Reviews of Baymont by Wyndham Florence Cincinnati

3 out of 5
Baymont by Wyndham Florence Cincinnati
8050 Holiday Place, Florence, KY

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 213 out of 1000 reviews" "
Rating 4 - Poor. 108 out of 1000 reviews" "
Rating 2 - Terrible. 85 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2022

4/10 Poor

Everton

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The fact that they are using Covid as a terrible reason for not having even a coffee machine available had to walk thru bushes and thru back yards to a gas station to get a cup of coffee then walk across a four lane road to get some breakfast. Never again
Stayed 1 night in Jul 2022

6/10 Okay

Amanda

Water pressure was not great but everything else was ok.
Stayed 1 night in Jun 2022

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
High points: comfy bed, a/c, tv; low points: musty odor, black mold on bathroom sink, wet/slippery bath floor on arrival, sticky carpet, side chair had large holes in upholstery, several light sockets were missing bulbs, area outside was scary and lacking any efforts at beautification. Overall, it was not up to Baymont/Wyndham standards. Low price/poor value/just cheap.
Stayed 1 night in Jun 2022

4/10 Poor

Shannon

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed here for one night after visiting the ark encounter. It is located about 35 minutes away from the Ark and 15 minutes away from the museum. There were plenty of places to eat as well as a great movie theatre near by. However- I wish we had stayed one of the other hotels in the vicinity. This hotel was located on what felt like a back parking lot. My expectations were not too high- as o did read reviews but I did fall victim to the name “Wyndham” that was stamped next to it- and obviously set my standards too high. Right away, I did not like that anyone could easily access the hotel from the numerous exterior doors that were unlocked. The Hotel itself was extremely dirty- floors that had not been cleaned, vacuumed, etc. photos indicate a updated and modern vibe but this is far from reality. Our room itself also felt/smelled dirty - low moldy- popcorn ceilings with dirty carpet and baseboard peeling from the walls. The air conditioner was not up to par at all- a wall unit that couldn’t seem to cool the room- just make it feel even more stuffy. Our bed was a king size and had four small pillows (smaller than a standard sized pillow) and after seeing the hotel and our room- I just truly didn’t trust it was “clean” I couldn’t help but inspect a little further and noticed there were no pillow covers on the pillows aside from the cases and the pillows were stained brown. Please don’t make the same mistake we did in trying to save $40- it wasn’t worth it!
Stayed 1 night in Jun 2022

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold and hair in the bath tub and the clients changed drastically around midnight.
Stayed 1 night in Jun 2022

8/10 Good

Ruth Ann

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the front desk was extra helpful and polite.
Stayed 1 night in Jun 2022

6/10 Okay

Kris

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Security is awful. None of the entrances lock and there were people sleeping in their cars and hanging out in the parking lot at all times if the day and night. Room was decent but bathroom was extremely dirty. Staff was friendly
Stayed 3 nights in Jun 2022

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Rhonda

Disliked: Cleanliness, property conditions & facilities, room comfort
No worth the money
The room was a non smoking room, but you could clearly tell someone smoked in it. It was very damp, had a patched hole in bathroom, the room didn’t seem very clean.
Stayed 2 nights in Jun 2022

8/10 Good

Will

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a couple cobwebs in the corners of the room but otherwise nice & clean
Stayed 1 night in Jun 2022

8/10 Good

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for few days. Enjoyed our time.
Stayed 2 nights in May 2022

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Rina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness is NOT a priority here.
It is dirty! The room was very damp and all the bedding wet from the dampness. When I asked for dry bedding, they only brought sheets. When I liftes the sheets, the mattress cover was NASTY and had other people's hair on it. Breakfast was non-existent, but for a few twinkies.
Stayed 2 nights in May 2022

6/10 Okay

Charlotte

Liked: Staff & service, amenities
Enjoyed the stay had to have staff come and get me on internet twice. Then I tried again and couldn’t get back on so I just gave up. The shower chair was old and wobbly and there needs to be a bath mat in shower to keep from slipping. The room was little small to get around with walker but bathroom was big enough.
Stayed 1 night in May 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night.
Just stopped on our way through.
Stayed 1 night in May 2022

10/10 Excellent

April

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Travel
The water ran yellow, first thing in the morning, in the tub. There were stains on all of the walls.
Stayed 2 nights in May 2022

10/10 Excellent

Kelian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Patricia T

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bed felt moist carpet moist
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

kenneth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service
Unclean
Stayed 1 night in May 2022

4/10 Poor

Sandy

Disliked: Cleanliness
Room smelled from smoking and mildew! The coffee was terrible and the outside door opened all nite!
Stayed 1 night in May 2022

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean hotel, in good shape, much better than it's east Louisville version. Just had a mischievous employee unplug the charging cord for my battery, but other than that, no complaints.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
7 rating way too high
I chose this hotel based on its overall rating, price and proximity to Cincinnati. I’m shocked there were positive reviews. This hotel is mostly clean, worth the price for a comfortable bed and a warm shower and an adequate breakfast. There was an apparent roof leak and many rounds of touch up painting done poorly. Beard trimmings on the shower wall and stains on the lamp shades. The door also had to be forcibly closed to insure it locks. Just some really poorly finished renovation and repairs showing this hotel doesn’t get quality maintenance. It’s an awkward stay. Price too high for the quality.
Stayed 1 night in May 2022

4/10 Poor

Carrie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mediocre at best
Very generic. The hallways and bedroom were very antiquated. Bathroom tub was moldy and ceiling was peeling off. Easy check in and check out. Friendly staff.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Okay to sleep - Wouldn't stay again
Upon check in I was told to drive around to the back as my room was through door labeled C. It was wide open propped open by a garbage can. There was a green escalade out back with a guy throwing beer cans out of his trunk into the garbage and then looked like he was taking a nap in his truck. As a woman in my 40's traveling alone this was veru disconcerning. When I told MGT he just laughed it off like whatever. Later on , a police officer was called to the room down the hall.. I was told it was an accidental "911" call but I think that was a coverup. Both of my keys stopped working so I was in the hallway. I asked the cop point blank if I should be staying there and he told me that if I could get my money back and stay some place nicer he would. Overall my room was clean, it was a place to sleep but safety was lacking. The next day, I guess someone was working on the building but he had his family with him, they were hanging out in the truck, little kids running behind the building and a puppu running around and into the parking lot on occassion. The building itself is old and outdated, I wouldn't say it was the worst place, but I don't think I would prefer to stay here again especially since my concerns weren't taken seriously by management.
Stayed 2 nights in May 2022

4/10 Poor

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs repairs
For the price, the condition was probably one of the worst we’ve been to and we travel often. Holes in the bathtub, the bathtub faucet wasn’t even attacked to the wall. The whole thing came almost totally off turning the shower off. Bathroom electrical outlet came out of the wall. It just needed so much work that needed put into it.
Stayed 1 night in May 2022

6/10 Okay

Mariann

Stayed 1 night in May 2022

8/10 Good

Rick

Liked: Staff & service
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing.
Room was not clean. One bed had dirty sheets, bathroom had not been cleaned.
Stayed 2 nights in May 2022

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful. I left an old pillow in the room that I am very attached to. They promptly returned it to me by mail. Very appreciative of them for this.
Stayed 1 night in Apr 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to sleep
Arrived extremely tired and went straight to bed. Staff were very helpful and friendly. Beds comfortable, especially pillows. Slept thru breakfast. Quiet.
Stayed 1 night in May 2022

2/10 Terrible

Jeanellen

Liked: Staff & service
Disliked: Cleanliness
It was easy to find after exiting the highway with easy check in and an extremely helpful manager to help us with the problems we encountered in our room. The cost for the room was extremely reasonable, but every surface was dusty, dirty or moldy..Then we found ants crawling all over the night stand next to the bed. That's when we called for the manager.He moved us to another room and had us inspect it before we moved.Except for the broken door lock which he fixed right away, the 2nd room was acceptable.This property is extremely run down and in need of major repairs.The staff was very nice, but I would never stay here again nor recommend it to anyone I know.
Stayed 1 night in May 2022

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ok but not great
Its ok for a night but would stay there longer. Beds were ok but overall cleanliness was lacking. I was charged extra for using a debit card as deposit that took days to refund back to account.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

RICH

Liked: Cleanliness, property conditions & facilities, room comfort
Took over 20 minutes to get checked in at 7pm, no one near the counter, I wasn't the only one waiting.
Stayed 1 night in Apr 2022

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

George

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I am older. The desk clerk offered to carry in my bags, very nice man. The property is best described as run down and in need of deep cleaning.
Stayed 1 night in Apr 2022

4/10 Poor

Nicole

Stayed 1 night in Apr 2022

4/10 Poor

crystal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pulled down the covers and there was hair all over the walls where very dirty and smelled awful will not stay any more.
Stayed 1 night in Apr 2022

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for a quick stay in the Florence KY
Decent place for a quick stay in the Florence Kentucky area. Room was spacious enough. Bathroom was decent. Bed was firm, but the pillows were the smallest cubes I have ever seen for bed pillows. They looked more like throw pillows.
Stayed 1 night in Apr 2022

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 4 nights in Apr 2022