Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Connersville, IN

Wonderful Atmosphere

Posted 16-Feb-2015
I have stayed at this hotel on more than one occasion both with my family and without and would definitely recommend it to others! The staff is amazing and the hotel is fantastic and beautiful!!! Thank you for another great experience!!
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Mundelein, Illinois

Trip to Erlanger, KY

Posted 06-Feb-2015
Pros: The room was very clean and spatious.
Cons: The coffee was not the best in the world, but good enough. Breakfast sausage was overcooked and bacon seemed undercooked. other then that was okay.
Location: Was to visit Toyota facility which was located down the road and easy access.
Hotel was very nice and easy to find. Staff was great and kind.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice rooms, general facilities were a bit lacking

Posted 03-Feb-2015
Pros: Rooms
Cons: The hotel restaurant should be open all day, considering that there are no other options within walking distance, unless you count the mobil gas stati
Location: Nothing. The only perk is it's close to CVG and to the particular client I was visiting. There's nothing within walking distance except for a mobil.
The hotel restaurant/bar has extremely limited hours and the pool/hot tub area aren't the most appealing or clean--you definitely didn't want to use the towels. The rooms themselves are modern and remodeled, however, and free wireless made the stay much more pleasant/productive.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet, comfortable, clean room and friendly staff

Posted 28-Dec-2014
Pros: Location to airport, shopping, Newport Levee and downtown Cincinnati. Clean and quiet.
Once again my stay at this hotel was restful and comfortable. Check-in was fast and easy. The staff was friendly and most important to me, the room was clean and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2014
I enjoyed the stay. Nice restaurant on site. Indoor pool and exercise room. Hotel staff was very friendly and helpful. The only negative was some tissues that had not been cleaned up in my room. 50 characters In a review is a little excessive. No clue who can write that much. It's a nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Nov-2014
Pros: Clean, friendly staff, easy to get to from Cincinnati airport. Has a fitness room with several workout options and an indoor pool.
Location: Near the airport, Cincinnati and Indiana.
After delayed flights and arriving at the hotel late, it was nice to be greeted by the friendly, helpful staff. They seemed to completely understand my desire for a quiet room and offered me a choice of two. The room was very clean and the temperature in the room was perfect. With the changing weather near CVG, hotels often leave rooms too hot or too cold and it can take an hour to get comfortable. The hotel was easy to find at night from the airport and the option of late-night food from McKenna's (inside the hotel), room service breakfast, or breakfast at the hotel restaurant made my stay more relaxing.
5 out of 5
Recommended
for Families
by A verified traveller

nice but

Posted 06-Nov-2014 on Hotels.com
We enjoyed our stay , the rooms were spacious and quiet. Could use more than just 2 sets of towels and refrigerators would be nice to have in the rooms.
4 out of 5
Recommended
for Business Travellers
by xinfrom China

Good

Posted 02-Nov-2014 on Hotels.com
Convenient to the airport but the phone number didn't work when I called to schedule the shuttle bus. Then I had to take the executive cab to the hotel from the airport.
4 out of 5
Recommended
by Lizafrom Illinois

Very expensive breakfast

Posted 28-Oct-2014 on Hotels.com
When we arrived at 3 o clock they didn't have our room ready. We had to wait an hour with a two year old in the lobby after driving for 6 hours to get our room. The next morning we went for breakfast and the two adults breakfast was included in our room price but they charged me 23 dls for a pancake and a milk for my two year old. I guess u should have asked the price before we ordered but never expected. I thought it was outrageous!!!!
5 out of 5
Recommended
for Families
by Erik

This traveller left a rating score only Posted 17-Oct-2014 on Hotels.com