Check in was excellent and although we were early a room was available on the top floor with a great view.
Revolving restaurant was ok but staff were arrogant and we waited 10 minutes before anyone bothered to seat us. Actual food was good but you would expect it for the price.
Overall pleasing but not perfect stay. Would consider staying again but might check out other options.
Nice weather type hotel. Pool was too cold for a swim. My daughter and wife was cold. Pool room temp was find, but humidity was up enough that windows had moisture. The employees were nice and friendly.
Great location for attending games at Great American Ballpark. They should explain more about parking in the garage. I didn't park in the 'Embassy Suites' part of the garage, but it was a short walk. Overall, very friendly staff!
From the moment we checked in, this hotel exceeded our expectations. We requested a couple extra towels, and housekeeping provided them on the spot. When I asked the front desk about a certain restaurant in town, the employee redirected us to the same restaurant at a closer location which was incredibly helpful. Our children were thrilled with the pool, and we adults were happy it was clean and plenty of pool towels available. Finally, I must recognize Yasmine who runs the breakfast area in the morning. She is one of the most kind, efficient and positive people I have ever met working in a hotel. She is amazing: taking orders, heating sandwiches, making coffee, getting highchairs for families, wiping tables, etc. all while taking the time to talk genuinely with each person who orders food. The entire staff is wonderful, but Yasmine takes the cake. If we ever travel to Cincinnati again, we will certainly stay here.
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