Exterior

Reviews of La Quinta Inn & Suites by Wyndham Omaha Airport Downtown

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 1008 reviews" "
Rating 8 - Good. 304 out of 1008 reviews" "
Rating 6 - Okay. 207 out of 1008 reviews" "
Rating 4 - Poor. 129 out of 1008 reviews" "
Rating 2 - Terrible. 116 out of 1008 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to airport and has shuttle service. Did not like that I could not shut off the entry way light in my room.
Stayed 1 night in Mar 2024

4/10 Poor

Aubrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Mar 2024

4/10 Poor

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff had no idea what they were doing. Our room was paid in full via Expedia. We were asked for our credit card so could charge us for a reservation fee which would then be refunded later Huh?
Stayed 1 night in Mar 2024

2/10 Terrible

Carrie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Don, Ponca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. The new General Manager is great and although they are doing renovations, the dedication to cleanliness and quality customer service is outstanding.
Stayed 1 night in Mar 2024

2/10 Terrible

Alyssa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property assured us a refund due to them not letting us know the pool isnt up to date so they are closed and now they are refusing to refund us.
Stayed 2 nights in Mar 2024

2/10 Terrible

Matt

Stayed 3 nights in Feb 2024

8/10 Good

Ronald A

Liked: Cleanliness, staff & service, amenities
It worked for an over night stay.
Stayed 1 night in Feb 2024

4/10 Poor

Shelly

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
We booked this hotel as they offer airport shuttle. Once we checked in they informed us that it is no longer available. We asked for a refund and were told that it was past the cancellation time for a full refund. When we asked at the front desk where would be a good place to get dinner the man said" I am not paid enough here there for I can not afford to eat out!"
Stayed 1 night in Feb 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed wasn’t the best for comfort.
Stayed 1 night in Feb 2024

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
They were cleaning rooms at 1030 at night also you could here every sound and bed was rock hard.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Jan 2024

8/10 Good

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Jan 2024

2/10 Terrible

CURTIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lights did not work in room. Bad WiFi. Front doors did not work. 2 towels for 4 adults. Loud.
Stayed 1 night in Jan 2024

8/10 Good

Tris

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the airport
Stayed 1 night in Jan 2024

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oscar, the front desk greeter is awesome, he deserves a raise. I would stay here every time if Oscar is working.
Stayed 1 night in Jan 2024

6/10 Okay

steve

Stayed 3 nights in Dec 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately location is in an industrial area so it will tend to be noisy. No grab bars in tub showers that are not handicap accessible pose a danger. Room was clean but furnishings were sparse but I also understand the property is undergoing renovations. Staff as always was very nice and accommodating.
Stayed 1 night in Dec 2023

10/10 Excellent

cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

LeEtta

Disliked: Cleanliness, property conditions & facilities
Room had poor lighting and seating. Breakfast juice machine and waffle machine were broken and no alternative offered. Very noisy and one couple had fighting early am
Stayed 1 night in Dec 2023

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Tub showers need at least 1 grab bar. Our room had none. Bathroom was equipped with only 2 bath towels, no hand towels or wash cloths. One small section of wall next to the tub was missing a piece of tile. Shower head was not securely attached to the wall. Had to go to first floor to get ice. Front desk staff were very friendly and helpful. Shuttle service to airport was really appreciated.
Stayed 1 night in Dec 2023

4/10 Poor

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was friendly, and the room was ok and clean enough. My main concern as a female traveling alone was that there only seemed to be males staying on the property. I understood after a few days that it was a construction crew that was working on renovations? You should know that this property is next to a "gentlemans club". Which might have explained a few of the things I witnessed. When I first arrived there were not many people in the parking lot while the lot across the street at other hotels was full. This seemed odd, but I checked in anyway. Staff was very friendly and while I was there they did have to deal with a few other unsavory characters including a man who was upset about TV remotes (like who cares... but the staff member was polite to him), and a gentleman at the desk the third morning who apparently missed check-in due to his flight and was really really ticked off that he could not still get his room. My main concern was instead some of the other activity at the hotel. It became apparent they might have been some sort of sting operation going on my first few days there due to the emptiness of the hotel and also... a particular lady (or 3) that showed up to the hotel to "see somebody" but the room they sent her too was under-construction. This room was across the hall from me- and she still went to it. Yup, the cops showed up, yes they asked questions, and yes, there was definitely something going on. I think this Doctor better find a new place
Stayed 3 nights in Dec 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The GM was extremely nice and helpful but the hotel was not up to standards. The room I was given was not cleaned and had no bedsheets. The room next door had a barking dog and overall very loud in the hallways. I won't stay at LaQuinta again.
Stayed 1 night in Dec 2023

2/10 Terrible

Kris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was dirty, ran down, door security keys slots did not work waited on front desk help for 10 minutes before they acknowledged our presence
Stayed 1 night in Dec 2023

10/10 Excellent

moises

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms convenient location
Stayed 1 night in Dec 2023

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wait Until Reno Is Done
The property is under renovation. I think the room I stayed in hadn’t been cleaned since the building workers were in it. I moved rooms 3 times until there was one clean enough that I’d stay. Still, I ended up cleaning the toilet and shower myself. It was obvious that there was still work to be done in the room, like attaching closet door handles. The pool was closed. The breakfast was microwaved sausage and waffles only. My key card had to be reprogrammed daily. And staff and building workers were loud.
Stayed 3 nights in Nov 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Dec 2023

6/10 Okay

Julie, Norfolk

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Took 3 tries to get a clean room and even it wasn't the cleanest I've seen. Since we were only staying a few hours (we had to leave by 4AM for the airport) it was fine. Don't know that I will book again. The gentleman at the front desk was very nice and location to the airport was handy.
Stayed 1 night in Nov 2023

6/10 Okay

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and nice. Check i was rocky because they had a trainee. And instead of helping him out. The other attendant checked in at least 5 walk ins behind me first before heloing get us in a room.
Stayed 1 night in Nov 2023

6/10 Okay

Meynoush

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Bruce

Liked: Staff & service
Property is undergoing a remodel. It was tolerable but there should have been somekind of notification on Orbitz
Stayed 2 nights in Nov 2023

10/10 Excellent

Amada

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Nov 2023

10/10 Excellent

zimmerman,

Liked: Staff & service
.
Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Stayed 1 night in Nov 2023

8/10 Good

Andrew Natasha

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Dorris A.

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
I’m sorry if your stay with us didn’t meet your expectations

2/10 Terrible

Marcus

Travelled with group
Disliked: Property conditions & facilities, room comfort
The front desk people were great they did their best with what they got. But our fridge in our room didn’t work so our food spoiled. We were told a pool is open and it wasn’t. The Beds were hard, and they didn’t have hardly anything for breakfast.
Stayed 2 nights in Sep 2023
Response from Manager on 3 Oct 2023
We do have signage on our front desk and on the pool door that our pool is closed. I am sorry your stay was less than ideal

2/10 Terrible

Mohamad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 2 Oct 2023
Im sorry your stay wasn't a good one, We would of loved to know this during your stay so we could of corrected any issues you had.

4/10 Poor

Dale

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool closed! No discount offered.
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Our pool is currently closed. We just opened a week ago. We do not offer discounts for when our pool is closed, our rates already reflect the pool closure.

2/10 Terrible

Kelsie

Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
I think you may of left a review on the wrong hotel. Our property was not open on 9-11-23.

2/10 Terrible

Constance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked room in abandoned hotel
I booked this hotel in November and the reservation was canceled by hotel in January due to fire.
Stayed 2 nights in Jun 2023
Response from Angela on 27 Sept 2023
That is correct Constance. Our property endured some pretty significant damage and we felt it best to close down until we could properly fix the issues. We reached out to all booked guests who had contact info on their reservations to let them know as soon as we possibly could. We do understand this was an inconvenience to many, but we put safety above all else.