Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampton, Middlesex

Nice hotel will use again

Posted 29-Jun-2015
Pros: Nice hotel, good sized rooms. Beautiful older building. Room well thought out and space used well. Lots of facilities Clean and tidy. Staff very help
Cons: Needs sprucing up. Carpet threadbare in places and wallpaper in corridors on second floor needs replacing as bits missing
Location: Located out of the way very peaceful.
I stayed there on business as working in Croydon. Got a good rate from Expedia. My room was upgraded, so nice view over the gold course. Breakfast was not available as it started at 8.00 am and I had to be a work by then, however staff made me a coffee. Staff were very helpful. Bed good size and comfortable, but a little soft for my back.
2 out of 5
by A verified traveller from london

The good the bad and the ugly

Posted 01-Jun-2015
After seeing some of the photos online of the rooms. Thought it would be okay upon arrival checked in and went into a room (not with a golf view) as selected. It was dated very dated holes on carpet and wallpaper hanging off in the hall ways the place is dreadful. We were there with a group of about 8. One of us had the suite which I will say is lovely and wouldn't believe its in the same hotel but room I received was shocking. That a side we had dinner which was very nice, and served by Amanda who was excellent! Couldn't fault her service and made sure everything was OK. Go to sleep that night and the pillows are like paper thin so go to waldrobe to find one spare pillow. Play rock paper siccors with the misses she wins. I thought I'd ring through to reception to get another they tell us there is none and they'll try and sort something out. 20 minutes later door knocks open to what can only be describedasa massive cushion stuffed in a pillow case hardly what we expected. Overall its just a poor hotel and in some serious need of updating and for the price would rather stay in a travel lodge.
1 out of 5
Recommended
for Couples
by Mark from Bedford

Poor doesnt come close

Posted 24-Mar-2015 on Hotels
Wow, I cant describe how shabby this hotel is.. it is basically falling apart. The rooms are pitifully understated for the price paid for a night. The TV is tiny, the shower leaks, the main hotel is outdated and the beds are uncomfortable. This hotel has a real nerve charging at all for this kind of outdated rubbish. Stay if like us you need a bed for the night, but I wouldn't stay here again unless they were paying me.
3 out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

old hotel

Posted 22-Mar-2015
Being an old hotel, the floor boards creaked. Bed was reasonable. However, plenty of nice hot water so enjoyed the bath. Over all nice surroundings. £5 was added to my bill but then I was told that it was not required. I hope they don't charge me extra.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quiet, Warm and Cosy Hotel.

Posted 26-Feb-2015
Pros: Quiet Location. Great room Facilities. Warm and Cosy and very Clean room. Plenty of parking.
Cons: Freshen up the musty pillows & wash throw cushion covers Reduce the sandwich prices Allocate a smoking area away from the front of Hotel
Location: Nothing close by. You will have to drive if you want to buy food because the hotel sandwiches are a rip off.
Nice hotel in a quiet location. Had a good side room and all facilities needed for short and long term stay. Only problems I had were with the Windows. I had to stand up on the window in order to open it as it was so tough. The extortionate prices of the sandwiches. £6.95 for a simple tuna sandwich and £5.95 for a simple ham or cheese sandwich. Just can't justify those prices.They're ridiculous. Musty smelling pillows. Even though the pillow cases had been changed you could smell the mushiness from the pillows themselves through the cotton. Yuk!! Also the pillows thrown on the bed as décor were also musty smelling and dirty. Now they could have done with a clean. Mattresses were too soft and at times I felt I was on a boat and they weren't firm at all. One other thing. Upon arrival... I was welcomed at the entrance with a face full of cigarette smoke as there were 3 people smoking on entrance porch. I was greeted this way every time I left or entered the hotel. People loitering and fagging it left my first and lasting impression of the hotel. Shame!!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 25-Feb-2015
Stayed for one night while in the area on business. A nice quiet hotel - this was midweek, with a comfortable room, and at a reasonable price. Would certainly come back, if in the area, and have already recommended it to others. A good evening bar-meal was served up to 9.30pm, which was appreciated.
2 out of 5
by A verified traveller from Surrey

One night room only to attend a party nearby

Posted 23-Feb-2015
Pros: Golf coarse looked good
Cons: Docoration throughout and new carpets
Location: In the London green belt so good for dog walking
Hotel was in need of a refresh. Did not feel like a 4 star.
1 out of 5
Recommended
for Families
by A verified traveller

Would not recommend

Posted 11-Feb-2015 on Hotels
Hotel is very dated, wallpaper falling off walls, damaged paintwork etc. Room ok. This hotel should be 3 star not 4. They seem to spend more money on the golf course than the hotel. Fitness suite don't even bother unhelpful staff and very dirty. Steam room not working. Will not stay again, only chose due to location but I would travel further for better value in future.
4 out of 5
Recommended
for Business Travellers
by P

This traveller left a rating score only Posted 11-Feb-2015 on Hotels
4 out of 5
Recommended
for Couples
by David from Bristol

Upgrade with on fuss

Posted 03-Feb-2015 on Hotels
One night stay. Our original room was next to a very noisy air conditioning unit. After a word with reception about the noise we were moved to a suite!! at no extra charge. No fuss or quibbles great service.