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Reviews of Brit Hotel Hermes

3 out of 5
Brit Hotel Hermes
Route Départementale 974, Couchey, Cote-d'Or

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 157 reviews" "
Rating 8 - Good. 69 out of 157 reviews" "
Rating 6 - Okay. 41 out of 157 reviews" "
Rating 4 - Poor. 15 out of 157 reviews" "
Rating 2 - Terrible. 7 out of 157 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

ROBIN

Business traveller
Liked: Cleanliness
average hotel for an average price would use it again if it was on my route.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb food .
The staff we very friendly spoke good English. The restaurant was one of the best we’ve had this year thank you first class .
Stayed 1 night in Sep 2023

6/10 Okay

Debra

Stayed 1 night in Aug 2022

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover, clean, friendly & nice breakfast
Perfect stopover on our way to/from ski holiday. Peaceful surroundings, clean comfortable rooms and secure parking just outside our room which was very convenient. Everyone very friendly and helpful, the breakfast was a nice selection with fresh breads and local honey. The pool patio looked nice so we want to come back in the summer!
Stayed 1 night in Feb 2022
Response from La réception on 21 Feb 2022
Thank you for your comment, you will be more than welcome in summer to enjoy the pool! Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel-family run, very helpful and friendly, great food and great wine selection, would definitely recommend A+++
Stayed 1 night in Jun 2020
Response from Tita on 9 Jun 2020
Bonjour Rob & Sean, This is the best way to reward us for our efforts to welcome you ! Regards, Tita

8/10 Good

LouiseG, Burnham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Very friendly staff, lovely food in the restaurant and good choice for breakfast
Stayed 1 night in Feb 2020
Response from Réception on 19 Feb 2020
Thanks for your comment! We hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly serviceable hotel. Nice food, friendly staff, easy parking.
Stayed 1 night in Jan 2020
Response from Réception on 19 Feb 2020
Thanks for your comment! We hope to see you again.

10/10 Excellent

Verified traveller

Simple, clean, hotel....
This hotel has wonderful staff. We booked late in the day for a same day stay and they tried to reach us by phone. Our phone was not working but they stayed on site until we arrived. The hotel is super clean, has comfortable beds, and the shower has great water pressure. The beds were comfortable and we had no complaints. Would stay again without hesitation. Did not try breakfast. Wifi worked well and the area around the hotel is pleasant.
Stayed 1 night in Aug 2018

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice One Nighter
Like a simple US motel, but with a great breakfast. (Some of the jams were made on site from the fruits of trees lining the sides.) Be aware that there is an extra charge for the breakfast, but it was worth it. We enjoyed the pool. Didn't try the restaurant. Staff was very nice; receptionists spoke English. Not much going on nearby; this was just a one nighter between Paris and Dijon. Would come again gladly.
Stayed 1 night in Jul 2017

8/10 Good

jord, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay enroute to italy
Great customer service

6/10 Okay

Michelle, UK

Liked: Staff & service
Convenient Stopover
We used this hotel en route to Spain, the staff were very friendly, some spoke excellent English and others made a huge effort and I could effectively communicate with my limited French! Pool was great for our 10 year old, food at both dinner and breakfast was good. The room was small, a little bit dated in the bathroom and lack of air con made it a little uncomfortable however no complaints because we knew what we were getting. If you want 5* luxury this isn't the place for you, if you want somewhere clean and comfortable with good staff for a stopover then this place is just right for the price!

10/10 Excellent

Carl Fredrik, Trondheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Was gonna stay just one night. But got trouble with my Motorcycle, so spent a few days. An incredible helpful and friendly staff, way more than I ever could have expected. Chilling by the (clean) pool, in the sun, is not a bad way to spend a day. Breakfast was simple, but OK. The restaurant is excellent. The hotel is in general good condition. Clean rooms, with parking just outside. A bit slow wifi. The hotel is easy to find, and to drive to.

8/10 Good

Scott, Chatham Ohio USA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great setting.
Our 2nd stay at the Hermes, Staff speaks some English, hotel restaurant is very nice. Good food and the continental breakfast is very good. The pool area is very nice also. An enjoyable experience all around, and a very good deal for the price. Quick access to the Burgundy region and Close to Dijon. No air conditioning in the rooms, too warm in the summer, typical for France and not enough of a problem to be an issue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice hotel, handy for the autoroute, and pleasant, helpful friendly staff- you can park outside your room, the pool is great after a long drive and you can order a meal and eat poolside.

6/10 Okay

reg traveller

simple motel style hotel with good facilities
motel style accommodation in easy reach if the peage (15 mins). rooms are clean with ensuites. can get adjoining rooms for kids. swimming pool is warm and clean, restaurant is fine with excellent chateaubriand. steak for 18 euro

8/10 Good

Lynne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our trip
This was a clean, friendly place to stay. It was a little off the beaten track, but once we found it we were happy enough with our stay. There were no tea or coffee making facilities, and it was too far from anything to go and buy our own.

8/10 Good

Bob, USA

Liked: Cleanliness, staff & service, room comfort
Limted WiFi
Two adjoining rooms worked great for the family. Only one person per room could use the slow wifi at a time.

10/10 Excellent

Mick, Hampshire

Liked: Staff & service
Good halfway hotel
Hotel was easy to find and the swimming pool meant the kids had something to do after a long journey.

6/10 Okay

thomas family, UK

Liked: Cleanliness, staff & service
Relaxed stay
We stayed for one night en route to Calais from Provence and the accommodation was fine for that. The bedrooms are laid out motel style and are well away from the road which is lightly used anyway, however no aircon meant it was pretty hot in the rooms. It was 38c when we arrived and we ate outside around the decent sized pool which was being well used and overall a good ambience. The food was very good (145 Euros for 5 including drinks). Overall the staff were pleasant and helpful although one seemed to be wishing he was somewhere else! Breakfast was continental with a good choice on offer and a very attentive lady on hand.Overall a painless stay and good value.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
LOW END HOTEL
The hotel is in the middle of nowhere, by late arrival after 9pm it is recommendable to check if someone will be there, luckily I did, they closed the reception at 9:00pm the evening I arrived. I will not use this Hotel anymore. The people running the hotel and restaurant are not friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good half way stop
The parking is good,the restaurant was good,we didn't arrive till 9,but they stayed open for us,we had duck and steak,both under cooked for us but the chef re cooked a bit more and was lovely.A nice chiil out pool area.The only down side was our room,no,19,,didn't have anywhere to hook the shower,told girl on desk the next morning she seem surprised!.If you get noisy people next door like we did in room 20 who let there children run up and down in the morning,then its loud,,theres this funny design off a glass corridor that runs along out side the hotel doors so the sound travels.but would recommend to any one looking for a cheap clean place to stay the night half way to the south of france.x

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hermes Bourgogne in Couchey
The accommodation is in cabins behind the main building, not what I expected but ok. The rooms were basic but clean, the bed was comfortable but they need to buy some new pillows, or provide extra. There was one each and they were worn out. The swimming pool area is very nice. The restaurant is ok and open till 10 which was a bonus with pleasant efficient staff. It's close to all the Burgundy wine villages and Beaune so we enjoyed exploring the area so a good location for that. Overall it was fine and very good value we thought.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
On a main thru road but not overly noisy
Unless going back into the major centre (Dijon) or travelling for quite a few kms it was difficult to find a local restaurant that was open. This forces the visitor to eat at the hotel. My not be aproblem for some, but we wanted to experience more of the local offerings. It is a quiet hotel, clean rooms, in a motel style layout. Facilities are acceptable for the std of hotel and the room is well priced for what is offered. The staff were helpful and responded well to our various needs, including making phone calls for us (at a small reasonable charge). Breakfast was an additional charge and seemed quite worth the extra. Yes, we recommend it.

4/10 Poor

Wahid

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Goed voor doorreis Ontbijt was zeer matig Kamer was schoon maar daar is ook alles mee gezegd
Stayed 2 nights in Jul 2023
Response from Receptionnist on 29 Jul 2023
It is always a disappointment to us when a customer don't find a prestation good enough. Please send us a mail to share with us what do you think we need to change (more of somethings, less of somethings) or a new way to do it may be.in waiting to read youbest regard

2/10 Terrible

christophe

Stayed 1 night in Jul 2023

8/10 Good

Christophe

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuit d'étape agréable
Une simple nuit d'étape durant un circuit
Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

mesange.nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Stayed 1 night in Nov 2022

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motell med låg standard
Kompakt boende för 3 personer, i princip bara en dubbel- och en enkelsäng på hela ytan. Stenhårda sängar. Dålig städning, ingen aircondition, rökdoft i ytterkorridoren. Personal ej serviceminded. Priset dock lågt, men borde vara ännu lägre mot bakgrund av ovanstående.
Stayed 5 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Dounia

Business traveller
Stayed 2 nights in Aug 2022

8/10 Good

Clelia

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2022
Response from La réception on 10 Aug 2022
Merci pour votre commentaire qui nous permet de mieux vous servir. Bonne journée.

2/10 Terrible

Dominique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter, trop cher
Personnel pas du tout aimable, odeur bizarre dans la chambre, hôtel vieillot Je n'y mettrai plus les pieds
Stayed 1 night in Jul 2022

8/10 Good

Anne-Sophie

Stayed 1 night in Jul 2022

4/10 Poor

SVEND

Stayed 1 night in Jul 2022

10/10 Excellent

jean claude

Stayed 1 night in Jul 2022
Response from La réception on 10 Aug 2022
Merci pour votre commentaire qui nous récompense de nos efforts pour mieux vous servir. Bonne journée.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ras
Stayed 2 nights in Mar 2022
Response from Hotel Hermes on 29 Mar 2022
Merci pour votre retour positif et au plaisir de vous recevoir à nouveau dans le réseau Brit Hotel !

8/10 Good

Ruud

Stayed 1 night in Feb 2022
Response from Julien on 29 Mar 2022
Merci pour votre retour positif et au plaisir de vous recevoir à nouveau dans le réseau Brit Hotel !

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Séjour professionnel. Très bien. Accueil professionnel !
Stayed 1 night in Feb 2022
Response from Hotel Hermes on 10 Feb 2022
Bonjour, Merci pour votre commentaire. A bientôt, La réception

10/10 Excellent

PASCAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Hermes on 10 Feb 2022
Merci pour votre retour, au plaisir de vous accueillir de nouveau. La réception

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle surprise ..
Accueil très agréable .. petit hôtel ne payant pas de mine extérieurement .. très propre .. petit déj très complet .. repas du soir nickel .. piscine chauffée .. personnel très agréable et disponible .. je recommande fortement cet établissement
Stayed 1 night in Aug 2021
Response from HERMES on 20 Sept 2021
Merci pour votre message, au plaisir de vous accueillir de nouveau

10/10 Excellent

Nadege

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon séjour a été tres bien L'accueil est parfait
Stayed 1 night in Sep 2021
Response from HERMES on 20 Sept 2021
Merci pour votre message.

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr angebehm, freundlich und ist sehr zu empfehlen.
Stayed 1 night in Sep 2021
Response from HERMES on 20 Sept 2021
Thanks a lot.

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel sur une départementale aucun moyen de transport a par des taxis. Piscine ouverte a partir de seulement 17h . Hotel de transit
Stayed 3 nights in Aug 2021
Response from HERMES on 22 Aug 2021
Bonjour, L'adresse de l'hotel est indiquée sur le site, nous sommes en effet situés en zone rurale.

8/10 Good

nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Niet in de zomer
Prima hotel voor één nacht alleen niet in de zomer, geen airconditioning en raam kan nauwelijks open. Een sauna
Stayed 1 night in Aug 2021
Response from HERMES on 18 Aug 2021
Thanks for your message, some rooms have the AC (superior rooms), for the others we plan for it soon.

6/10 Okay

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prima tussenstop
Prima als tussenstop naar zuid europa. Diverse restaurants in de buurt. Klein maar fijn zwembad op locatie.
Stayed 1 night in Aug 2021
Response from HERMES on 18 Aug 2021
Thanks you for message, we hope to see you again