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Reviews of Hotel Kyriad Dijon - Gare

3 out of 5
Hotel Kyriad Dijon - Gare
7 - 9 rue Docteur Albert Rémy, Dijon, Cote-d'Or

Reviews

7.8

Good

Rating 10 - Excellent. 211 out of 837 reviews" "
Rating 8 - Good. 389 out of 837 reviews" "
Rating 6 - Okay. 149 out of 837 reviews" "
Rating 4 - Poor. 56 out of 837 reviews" "
Rating 2 - Terrible. 32 out of 837 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but clean and sufficient for my needs. Great location - close to the train station and downtown was walkable.
Stayed 1 night in Mar 2024

6/10 Okay

Emma

Liked: Staff & service
The location is perfect and the staff is very nice. The only issue is the cleanness. The pool is dirty and there is broken tiles all over the saunas. There was a lot of black mold in the room’s bathroom and there is no mini fridge in the room.
Stayed 4 nights in Nov 2023
Response from La Réception on 21 Dec 2023
Dear Emma,We thank you for your feedback and we hope that you enjoyed your stay at our hotel Kyriad Gare. Be sure that we take in mind every opinion from our customer to keep getting the best prestation as possible. We hope to get the pleasure to welcome you again. Kind Regards,Kyriad Gare Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Nice pool Our shower had dirty grout. The room was small with only a full size bed. There were good restaurants nearby.
Stayed 4 nights in Sep 2023

6/10 Okay

Tracy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Parking at hotel only suitable for cars Air con Room a bit dated, sink blocked and toilet seat loose. We did report so it could get fixez
Stayed 1 night in Sep 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small.
Stayed 2 nights in Aug 2023

6/10 Okay

Maria

Basic and practical
Basic value stay. Car park full so not available when we arrived. Generally dated. Good location, clean and practical - ok for a one night stop
Stayed 1 night in Aug 2023

2/10 Terrible

douglas, Syracuse

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald

Stayed 1 night in Jul 2023

6/10 Okay

Ursula

Business traveller
Disliked: Property conditions & facilities, room comfort
Not worth the money
Upon arrival we were told to not park in their garage but 1/2 mile away due their garage full, despite no smoking signs at our room the hallway and room smelled badly , room very tiny almost Japanese like. Glad to leave early after after one night with also big dogs like s German sheppard allowed in Hotel and bar area
Stayed 1 night in May 2023

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The city is fine. The hotel was very cramped. Narrow, dark hallways and a tiny dark room with cobwebs in every corner. The location was surprisingly quiet. There is a pool. Breakfast was fine.
Stayed 1 night in Dec 2022
Response from The Reception on 1 Jan 2023
Dear Customer,Thank you for taking the time to leave us your opinion.We are happy to see that you enjoyed our breakfast and our swimming pool.We take good note of your remarks concerning the cleanliness of our establishment and will pass this information on to our management.Cordially,The reception

6/10 Okay

PATRICK

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from La Réception on 29 Jun 2022
Cher client, Merci d'avoir pris le temps de nous laisser votre note. N'hésitez pas à nous donner plus de détails concernant votre séjour. Cordialement, La Réception

8/10 Good

Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel desk was very helpful.
Stayed 2 nights in Jun 2022
Response from The Reception on 29 Jun 2022
Dear Francoise, Thank you for your feedback. We are very happy to discover that you're enjoyed your stay. Hope to welcome you again next time. Best Regards, The Reception

6/10 Okay

Wim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022
Response from La Réception on 30 Apr 2022
Cher client, Merci d'avoir pris le soin de nous laisser votre avis. N'hésitez pas à nous donner plus de détails concernant votre séjour afin de comprendre votre note et d'améliorer nos prestations. Cordialement, Annabelle

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Room were bit small as we had lot of luggage. But receptionist guy was very kind and upgraded us to bigger room free of charge. They have amazing swimming pool & spa perfect for kids to have fun while you relax in spa. Great value for money.
Stayed 2 nights in Dec 2021
Response from The Reception on 18 Jan 2022
Dear guest, Thank you for your feedback. We are very happy to discover that you enjoyed your stay. Hope to see you next time! Best Regards, The Reception

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located spacious hotel
Centrally located spacious hotel
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2021

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend tourisme Dijon
La chambre etait globalement propre mais petite. Hotel idealement situe en plein centre ville. Le pommeau de douche ne donnait que tres peu de pression. Dommage nous n'avions pas de bouilloire. Tres bien pour l'oreiller a memoire de forme.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Lucy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
Stayed here for a few nights on a recent work trip. Ideally located by the train station and just a short walk to the bars/restaurants for the evening. Pool and spa are a great addition, just disappointing it doesn’t open until 10am so no pre work swim possible. Nice in the evening though. Rooms are small but clean and comfortable, I was a solo traveller so for me the size was fine, just cosy if you are a couple.
Stayed 1 night in Sep 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel and great location, 2 minute walk to train and bus depot, 5/10 minute walk to main town centre. Room slightly on the small size but to be expected for a city centre hotel, however spotlessly clean. Underground car park at additional cost very convenient but quite difficult if you have a larger size car as the driveway down is narrow and the car park is quite small can be difficult to manoeuvre if a few cars are already down there. I would recommend this hotel for a city break and would stay here again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We often stay in this hotel on our way back home to Canada. The staff is friendly, the hotel is clean and the rooms, although tiny, are very comfortable. My only complaint was the internet. We had a room at the end of the hall and the internet was often unavailable, or extremely slow. This is the first time that we have experienced this. Room 401.
Stayed 1 night in Aug 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Nickesh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
The hotel was within walking distance of the bus and train station so it was very convenient. Check in was a breeze. Although the room was compact, it had all the necessities including a kettle. The bed was comfortable, the shower hot and the room clean. We were only there for a night so we didn't take advantage of the bar or the gym/indoor pool. We were also able to leave our luggage for the day and visit Dijon before our evening train.
Stayed 1 night in Jun 2019

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service
Close to the railroad station. The room was pretty stuffy but not distressingly hot.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
The room & bathroom were so small. Nowhere to put a suitcase & no room to move within the room. Couldn’t check out quick enough.
Stayed 2 nights in May 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, very comfortable stay
I had a great stay here - good service, amazing location, comfy bed, hot shower, and very neat pool area. The room was quite small but was fine for me because I was on my own. Everything was quite clean but there were a couple areas for improvement (i.e., the phone had a decent layer of dust on it and the doors could use a good wipe-down). The location of my room was nice - even though it overlooked the train tracks, it was very quiet and I slept well, and it was a lovely view. The elevator was out of service during my stay, which was no issue for me but might be good to know in advance if people have mobility limitations. There was a breakfast option but I did not try it during my stay. Overall, I thoroughly enjoyed my stay and would happily return.
Stayed 2 nights in Jan 2019

8/10 Good

a

Liked: Cleanliness, property conditions & facilities, room comfort
OK hotel in Dijon
hotel has a good location, almost across from train station, good quality breakfast buffet and attentive staff in the breakfast room; small room, very weak and unstable WiFi, good selection of international TV channels, no fridge, no safe in the room; bathroom had a shower inside the bathtub, not ideal stepping in/out of it, some of the Front Desk staff seemed stressed and not always patient/pleasant with guests (I witnessed a few cases). Overall an OK hotel in Dijon
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
2 Night Stay in a Shoebox
The hotel staff was good. location also good for visiting central Dijon, paid breakfast was good and it has a nice swimming pool but I would never stay there again. The double twin room we had was the smallest I ever had in Europe or Japan, including the bed. 2 people was a crowd in this room. The toilet was crammed into a corner and it was a tight fix and unconformable. The WiFi is horrible and didn't work most of the time and when it did, it was very slow and not usable. Also, being an older hotel, insulation is not good against internal sound. For me and my wife, the bad here outweighed the good.
Stayed 2 nights in Sep 2018

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

C

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Family stay
Nice town, great location, but the room was absolutely tiny!
Stayed 1 night in Jul 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Just using it as a nights stay over, very comfortable. Cannot comment on the breakfast as we left before as in a hurry
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Was fine. Pretty standard small EU hotel. Pool is not great for kids, which I am not/do not have. The staff were very friendly.
Stayed 1 night in Apr 2018

6/10 Okay

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original pool!
Too warm in the room and some noise With the train all Night long

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel in front of Dijon Station
It was a very good experience, but the room was extremely small. Nice pool and located in front of the train station.
Stayed 2 nights in Dec 2017

10/10 Excellent

David, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to train station and city centre
Very handily placed hotel with all amenities. Close to shops, bars and restaurants. Good selection at breakfast. Friendly,helpful staff.
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel close to the town center
The hotel was clean, nice, close to the town center, and the staff was outstanding!

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay good breakfast in nice dining room. Great choice of food and coffee. Only thing, I had booked twin room for my sister and I, but it had a double bed. I didn't bother trying to change this as it was late. My train had been delayed. Nice hotel though, quiet and 2 minutes from the train station.

4/10 Poor

Guy

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but dirty hotel
Hotel central with good local restaurants and bar. Hotel let down by cramped bathroom and very dirty pool.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
average hotel but handy to amenities
hotel was very accessible from Dijon station. close to shopping and restaurants.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anthony, Syd

Liked: Cleanliness, staff & service, property conditions & facilities
Good location - close to transport and accessible
Could walk to shops and restaurants easily and see a lot of historic Dijon even though I only stayed one night.

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location close to trains.
The staff behind the counter were very pleasant and accommodating however the hotel left a great deal to be desired. Clean enough but the room wasn't much bigger then a closet and was difficult to move around with luggage. I requested 2 twin beds - what I got was one twin and one bed slightly smaller then a twin to accommodate the size of the room. Wasn't impressed with the breakfast which was somewhat sub-level. Location literally across the street from the trains. Can't say they woke me up but while in the room you were aware they were there. Loved Dijon and refused to let the quality of the hotel bother us however never again.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities