Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Las Vegas

Close to beach clean and safe

Posted 27-Mar-2015
I always stay there when I go to Newport Beach. I love that the hotel staff does not appear to have turn over, so I feel comfortable staying there. The staff is friendly, hotel is clean and child friendly. I travel alone sometimes and still feel comfortable staying there. The food is also good. Hotel has everything I need. Just wish I didn't have to pay to park.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Across the street from John Wayne airport

Posted 21-Mar-2015
Basic major chain hotel for 2 nights. Clean rooms. Charge for everything (wifi, water, bfast, sundries, etc). Bad they only run airport shuttle every 30 minutes...should be on demand or every 10 mins in early AM. Very accommodating.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tulsa, OK

My Choice when I am in Orange County

Posted 12-Mar-2015
Pros: Always a good experience, never an issue.
Cons: Some of the breakfast items we ordered were not very good. We paid an awful lot of money for food that was pretty bad.
Location: There are restaurants nearby you can walk through but with the airport across from it, most things you would need a vehicle to get to.
For the little more I may have to pay to not stay in a cheap hotel its completely worth it. My children love staying there. The service is fantastic and I am in my room in minutes.
5 out of 5
Recommended
for Everyone
by A verified traveller

The room was nice and comfortable. Able to eat lat

Posted 06-Mar-2015
We got in after 8pm. We were able get food served in dining area by the bar. Hotel staff was helpful. They have computers that we could use to print out our boarding passes. They had a courtesy transportation to take us to airport next day. Located very close to airport. Met my expectaions
4 out of 5
Recommended
for Everyone
by A verified travellerfrom S. Highlands Ranch, CO

Nice hotel

Posted 24-Feb-2015
Hotel is located close to John Wayne airport. Easy drive to New Port Beach and Laguna Beach. If you like sports TV has many channels for college sports free of charge.
2 out of 5
by A verified travellerfrom Irvine

Disappointing

Posted 16-Feb-2015
Pros: Was not impressed at all for the rate and the room.
Gave me a fridge that never got cold. House keeping just walked in the room was only 10:30am.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2015
Pros: Location
Cons: Only the previously mentioned eating episode.
Location: Golf was primary reason for the choice of the location. Perhaps it would be possible to develop a saty/play package for the hotel.
The only real drawback to my recent stay at theis hotel was in the dining room. They did not have the New York Strip available. This was unusual since my time of service was before 7:30 pm. Additionally, there was no mention of discounting some other menu item or providing dessert at the end of the meal either at a reduced price or comping the drinks. Other hotels in national chains will do this if your requested entree is unavailable. It might be worth consideration to institue this practice - unless it is a more frequest occurrence to run out of product.
3 out of 5
Recommended
for Everyone
by A verified traveller

Unreasonable

Posted 16-Jan-2015
I was shocked that the reg attendant refused to add my hilton honors number to my registration. Debated me about it - key didn't work and I asked for NO handicapped room and got one anyway after he told me it was not
2 out of 5
by A verified traveller

Posted 29-Dec-2014
Front desk staff was rude. They were busy and they did not know how to handle the pressure.
4 out of 5
Recommended
for Families
by Robertafrom Virginia Beach

Walk to airport or free shuttle

Posted 28-Dec-2014 on Hotels.com
Just one overnight . Stayed there because it is right across the street from airport. Note there is charge for parking. There was no offer to help with our bags from three valet guys. They were too busy letting us know that it was $27 to park.No cart outside so we had to struggle with ten days worth of suitcases. We then returned the rental car and was a quick walk back. Took the free shuttle to airport in morning. Hotel is comfortable with nice bar and lobby