i would have been very disappointed had i not had our friends hotel to use during the day time. The swimming pool is very small with only a handful of sun beds - None of which in the 5 days we stayed were available as people were reserving them by leaving their towels on them.
This is our 5th stay at the H10 Punta Negra, which says alot.
From the beginning to the end of our stay it was a positive experience.
Upon arrival we were welcomed by the staff both outside, insisting on taking my suitcase in, to the helpful staff on the reception, who offered us either a glass of sparking wine or water as a welcome drink, which was a very nice touch after a long journey!
We arrived at mid-day in advance of the normal check-in time of 2pm, but they found us a room which was where we wanted to be in the main building which was available straight away with a lovely view out over the swimming pool.
The breakfast on the first floor was amazing, every product was freshly cooked and baked and it was just delicious, we used to get down there just after 7.30am when it opened to be able to get a table from which you could see the bay of Palma Nova.
We ate dinner in the restaurant, our first night only. The standard of food was excellent. We went out on our other nights to eat in Palma.
The staff are helpful and friendly, always polite, we managed to keep our room on until 6pm on our last day as we were leaving late.
Hoping to come back again next year if at all possible.
We stayed for 10 nights on a half board basis with 2 adults and 3 children.
The room was a 1 bed apt with small kitchen. Kitchen consisted of fridge with freezer compt and 2 elec hob rings.
Kids were expected to sleep on sofa bed with a separate single for small child. Adults bwds were 2 singles pushed together.
Bathroom was fine with loo, bath, shower and large sink.
There were 2 balconies that did not connect. Nice to sit on and enjoy the view but only 2 charis.
Air con worked but gave little relief to heat. A friends air con in appt did not work at all. It seemed that the hotel needed money spending on doors, windows, ac, sunbeds and entertainment props such as a few table tennis tables and games.
Meals were a bit hit and miss. Some nights fabulous dishes with other nights bland snack food. However, these nights I took advantage of the fruit and deserts.
Staff were friendly and very hard working. Some waiting staff worked 15 hour shifts. Animation team were constantly upbeat and polite. My daughter loved the regular exercise sessions.
You can get a bus for 1:50euro to Magalluf. Same to Palmanova which is a must as a pint is only 1:50 euro. Magalluf to palma only 2:45 euro.
Make good use of the supermarket in Portas Nous village. 1 euro for a 2l bottle of coke. .53 cents for a can of beer. Sun cream is cheaper here too. its a 10min walk there. Iceland is around the corner and is convenient.
Overall good value hotel in a super location.
Vwclaire from East
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