Seasonal outdoor pool

Reviews of Ancora Salou Apartamentos

Ancora Salou Apartamentos
Autovia de Salou a Reus, 3, Salou

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 322 reviews" "
Rating 8 - Good. 164 out of 322 reviews" "
Rating 6 - Okay. 63 out of 322 reviews" "
Rating 4 - Poor. 14 out of 322 reviews" "
Rating 2 - Terrible. 8 out of 322 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
After driving for 7 hours and arriving in 27degree heat, it was very disappointing to find that the air conditioning did not work. Went to reception to ask, however no one was at the desk. Very disappointed.
Stayed 1 night in Oct 2019

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Great place
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and cheap price
Great location! Beach, town center, Portaventura and train station nearby.
Stayed 5 nights in Aug 2019
Response from Nvarela on 10 Sept 2019
Thank you!

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This property is suitable for only 3 people at most, the photograph of the pool has been adjusted as it is not rectangular, barely 5 foot deep and crowded if 12 people are in it. The reception staff are very rude and the snack bar rarely opens. The sleep quality is terrible as it is located on a main road and there is no sound proofing in the windows. The only positive is it is kept clean by the hard working cleaning staff.
Stayed 11 nights in Jul 2019
Response from Les Dàlies on 14 Aug 2019
Dear guest, We are very sorry we could not afford your expectations, we are going to keep on working to improve our Hotel and services.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Reception was good and staff friendly but room was in dire need of refurbishment, location ok and relatively close to centre, stayed in Salou lots of times for the rally and will pay more next time to have a better hotel room and half board. Wouldnt book this hotel again.
Stayed 5 nights in Oct 2018

8/10 Good

John, england

Liked: Cleanliness, property conditions & facilities
Very nice place to stay
This was very nice apartment to stay in, nice comfortable beds. Loads of clean towels, would deffo stay here again.
Stayed 3 nights in Sep 2018

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Nice place to stay
the room was clean and the air condition was working well. Good location near to the beach and to the centre. No wifi on the room
Stayed 4 nights in Jul 2018

6/10 Okay

Rob, West Midlands

Good location. Near to the beach and shops. Paid for a luxurious room but looked and felt very basic/standard to Me. There was nothing special about this room and it is very much like any other place I have stayed in Salou. Good job I didn’t pay much for this (booked it last minute)
Stayed 4 nights in Jun 2018

10/10 Excellent

Andy, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget the negative reviews....this was spot on...clean tidy..good size apts 5 minutes from the resort centre/beach...yes you have to pay a £150 deposit cash or card but if you're going to look after the apts/property what's the issue ???....Yes you have to take your own rubbish out..you'd do that at home so what's the issue ??.......Friendly staff throughout the property.....Highly recommended..
Stayed 4 nights in May 2018

6/10 Okay

Christine and Derek

Liked: Staff & service, room comfort
Hotel was good but the room smelt of smoke

8/10 Good

gingergeri, gloucester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and happy with las dallies
The hotel was spotlessly clean at all times ,plenty of clean white towels ,pleasant staff and we really liked the location .I would just say free WI FI was pretty weak and the apartment is missing a full length mirror . I would recommend this hotel especially for the price we paid .
Stayed 7 nights in Sep 2017

6/10 Okay

John, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic facing room was very noisy and barking dog next door did not help.

8/10 Good

michelle, dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
October stay in Les Dalies
The staff were all very friendly and fluent English. The room was clean, and sufficient for the 2 of us. It had a little kitchenette as well which was very handy! The bed wasn't the most comfortable but it wasn't the worst just a little hard. The apt. also had air conditioning which was great at night time! The pool was clean but freezing cold so we didn't go into it.

8/10 Good

Ryan

Liked: Staff & service

10/10 Excellent

pat, ireland

Liked: Cleanliness, staff & service, property conditions & facilities
nice apartment
very good staff the pool was a little bit cold lots of restraunts near to the apartment jackdaniels and petit bar restraunt beach was near to the apartments

10/10 Excellent

Carlos Andres, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The receptionists was really helpful and friendly,the room was clean and comfortable good value for the money. A bit of noise during get the night time from the hotel across the road an the cars as is located on a main street but overall a great hotel to spend few days.

8/10 Good

elaine, scotland

Liked: Cleanliness, property conditions & facilities, room comfort
nice reasonable priced hotel
booked this hotel as it was within walking distance to Portoventura theme park, wasnt expecting a lot as is was cheap, but was pleasantly surprised . very clean, ample space in the room, with cooking facilities and table with 4 chairs. also bath and shower. only down side was our room was overlooking a noisy road. we were offered a quieter room but at an extra cost. but so tired it wasnt a problem! also not to far from the beach and shops

8/10 Good

Raj , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 pools are really nice.Good Brekfast and lunch fa
my family had a great time.really nice apartment.my wife loved it. beach shopping amusement parks really close all good and great.thank you

8/10 Good

Matt, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Close to the beach, about a 5 minute walk and close to shops and supermarkets. The apartment was clean and spacious and the air conditioning was excellent which meant we all got a good nights sleep. Port Aventura was only a 10 minute bus trip away from the hotel. You can walk it but it is along a main road and it is much easier to catch one of the many buses that serve this excellent theme park.

10/10 Excellent

richard, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday
We all enjoyed our stay and everyone was very friendly and helpful.

8/10 Good

ishan syed, oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities
good, clean and good location for beach.
staff were mostly helpful and the arpartment was fairly basic. pool was well maintained. overall for the price it was a good stay.

10/10 Excellent

Eileen, Cork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel
Great. Hotel staff couldn't have been nicer. One thing we had booked in asking for a travel cot and when we asked for one we were told it was €7 a night to rent should have been told that before

8/10 Good

Louise, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartament and all the staff were very friendly..would definitely stay there again

8/10 Good

Paul, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover for short visit.
We stayed for two nights here so the kids could visit Portaventura whilst we were at our villa in Costa Blanca.The hotel is basic but very clean and comfortable.Staff are very helpful.The only downside for us was the lack of car parking nearby.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good appartments.
Nice appartments near all local attractions. The biggest concern around the appartments was the quality of the bed. It was really hard and made sleeping in the week very difficult. Staff were friendly and helpful. Appartments were clean but could be doing with more deep cleaning in certain areas. Overall good value for money and would return.

8/10 Good

Ciaran, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception..
Just a short stay of four nights, reception was friendly and very attentive. Apartment was very clean and in good condition, would stay again no problem, but early morning traffic was a little noisy..

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

M8tydee, Clackmannanshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, great location
We booked this hotel due to the good reviews and relatively cheap board. The hotel was clean, quiet and staff were really accomodating, about the friendliest I've met in fact. 15min walk to Portaventura and 5min walk to beachfront. Central to all shops, bars etc. Would stay again.

10/10 Excellent

Wendy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Excellent apartments, very clean and spacious rooms. Kitchen sufficient for what you will use it for. No sun over main pool till afternoon but not a problem as can sit round kids pool. Always sunbeds and no problems with people reserving them. Reception staff friendly and efficient, also a handy little snack bar. Excellent location in Salou about 15 mins walk from Portaventura. Would definitely stay again.

4/10 Poor

airdriegirls

Liked: Staff & service
only good for location
The first thing i found annoying was you got towels for your full stay. No maid to clean the room either. The toaster was unusable it was that dirty. There was 4 of to share a double bed and only 1 sofabed. I was expecting a pull out bed or at least a sofabed that flattened to fit 2 adults. Lucky we are small in size!!. Balcony was a great size and its minutes from beach and scottish and british cafes.

6/10 Okay

Debbie, stockton on tees

Disliked: Staff & service
Not a nice welcome after a long tiring day
I arrived with my husband and 10 year old disabled son all soaking wet after a tiring 3 hour train journey and day at Portaventura theme park . All we wanted was a smooth check in and to get settled in our room and the woman on reception was nothing short of the most obnoxious woman ive ever met in hospitality . She rolled her eyes at us as we didn't have our passports (id left them safe at our mainstay holiday resort) and said it was not possible to stay there and then made a phone call to discover it WAS ok after all . WE HAD ALREADY PAID IN FULL ONLINE so this was all "jobsworth " behaviour . My son was upset and it spoilt our whole one nights stay . Went up to room , found it to be nice with almost everything we needed apart from a kettle and when I went to ask for one the woman on reception once again said there was definitely one in the room . At this point I had another look and as I knew already there wasn't a kettle so I had to ask my husband to go down or id have blown my top with her . He came back with a kettle . Traffic noise is awful with windows open but son is deaf so he slept well Rooms are nice but I couldn't stay there more than one night theyre very basic . All in all if we hadn't had such an awful greeting and had to stand in reception for ages while she got her act together it would have been ok but I wouldn't stay there again .

8/10 Good

Josh, Bavaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Stay for family
Overall very nice. Parking was a bit complicated. Address was nearly impossible to pull up in GPS (you have to use Placa Europa instead of street address). Decent size. BR could be shut off from rest of apartment. Nice balcony. Kitchen essentials were there. Staff nice and helpful.

10/10 Excellent

pat mccann, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location
the only fault was the swimming pool was in shade most of the day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment very central location
Very clean apartment. Perfect for our stay at end of Sept, although I would imagine that during peak holiday season the pool area and deck chairs provided would not be able to cater for large amounts of people.

8/10 Good

BOSCH, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
We were generally pleased with our stay at Les Dalies. Only downsites were that there was no water cooker/kettle in the room which we had to go and buy ourselves, and at check in the lady told us we could not stay the night if we did not provide a hotelvoucher/confirmation. I book 100s hotels through hotels.com every year and have never had to show a hotelvoucher. Eventhough the woman had our booking there in the system right in front of her she refused to check us in. But that is Spain; you just don't get the customer service of the Spanish because they are what they are (generally not very friendly).

6/10 Okay

mickel bourne, manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 euros a day for wifi!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The room is good for a short say, clean etc but why no free wifi. If your not on a package tour it will be 30 euros for a cab to the airport. This is obviously a resort for people who like package tours.Don't expect any culture from your surrounding area this is chips and pizza. If you think your doing the cheap thing with ryan air think again as the surcharges and travel connections to the airport suck! hotel is okay though.

10/10 Excellent

Miguel Ángel

Travelled with family
Liked: Cleanliness, room comfort
Buena estancia y mucha amabilidad
Limpieza, bienestar, ideal para familias, apartamento comfortable, baño curioso, camas comodas, cocina equipada, pero sobretodo, destaco la amabilidad del personal de recepcion. Muy contentos. Para volver si dudarlo ni un momento.
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Aug 2020

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 6 nights in Jul 2020

8/10 Good

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement très bien pour les familles
Appartement correct et spacieux pour les familles
Stayed 1 night in Oct 2019

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra alternativ.
Vi ble møtt av ei hyggeligdame i resepsjonen, som raskt ordnet det praktiske, og vi kom kjapt opp i leiligheten. Denne var romslig, stort bad og soverom, med senger som passet for oss. Veldig sentralt, med gå avstand til restauranter. Absolutt et bra alternativ å bo, for en eller flere netter.
Stayed 1 night in Oct 2019

6/10 Okay

Elodie

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Maialen, Pamplona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La situación y lo completo del apartamento, lo que menos que se ven los años que tienen Y su sofá cama es de espuma , incómodo para dormir un adulto
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melko vanha, mutta hyvää ja halppa hotelli. Huoneisto oli kunnossa, siivous oli kaksi kertaa vikossa. Tosi mukava sijaitseva hotelli, jossa ei oli lian paljon asiakkaita syyskuuta.
Stayed 14 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities
El apartamento estaba bien pero la limpieza justa y tuvimos un problema con el desayuno y la persona que nos atendió no fue muy amable que digamos
Stayed 1 night in Sep 2019
Response from Nvarela on 3 Oct 2019
Tomamos nota de tus comentarios para trasladarlos a los responsables pertinentes y gracias por tu opinión, Un saludo.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019