Dear customer, our only goal is for you to leave with that wonderful feeling of having enjoyed an unforgettable vacation and the best way to reciprocate your words is to assure you that we will continue working to surprise you for another year. Best regards.

Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that your family enjoyed the swimming pool and that your room was cleaned daily, although we apologize if it wasn't cleaned to your satisfaction.We appreciate your comment about the pricing of meals for guests who don't have all-inclusive packages. We understand that dining expenses can add up, and we will take your feedback into consideration as we review our pricing structure.We are truly sorry to hear about the disappointment you experienced regarding the Burkini ban. We apologize for any inconvenience this may have caused you. We understand the importance of providing clear information to our guests, and we will work on ensuring that such policies are communicated more transparently on our website to avoid any misunderstandings.Thank you again for sharing your thoughts, and we hope that despite these issues, you were able to have an overall enjoyable stay. If you have any further concerns or questions, please feel free to reach out to us.Best regards,Iker Dejer, Customer Service Department.

We're thrilled to hear that you had a great family vacation and that your kids enjoyed the slides and pools! It's wonderful to know that the breakfast met your expectations and that the location was convenient for accessing the best beaches. We appreciate your positive feedback and we would be delighted to welcome you and your family back for another enjoyable stay in the future. If you have any other questions or requests, feel free to reach out. Thank you for choosing our hotel!Best regards,Iker Dejer LevyCustomer Service Department

Dear Teresa,Thank you for considering us as a good resort for families with children. At the Aparthotel Costa Encantada all our efforts are focused on guaranteeing a perfect holiday for families like yours.We are very sorry that you had trouble finding the allergen information on our buffet. Food safety is very important to us and we make every effort to ensure that our guests are informed about the ingredients in our food. We appreciate your feedback and will strive to make improvements to ensure that all of our guests feel safe and comfortable during their stay.Kind regards

Dear Marianne,Thank you for considering us as a good resort for families with children. At the Aparthotel Costa Encantada all our efforts are focused on guaranteeing a perfect holiday for families like yours.You don't know how happy we are to hear that you have enjoyed our hotel. We will congratulate the Gail and hear team for their good work and for having contributed to the success of your stay.Kind regards,Carlos-Customer serivice

Dear TomasZ, What a lovely comment! Thank you very much for taking the time to give us your impressions of your stay, and we would be delighted to welcome you back to Lloret de Mar.Kind regards,Carlos-Customer service

Dear customer,On behalf of the entire Marsol Hotels team we would like to thank you for your feedback after your recent visit to our hotel.We appreciate and take note of your constructive comments and pass them on to the departments involved for inclusion in continuous improvement plans.Kind regards,Carlos-Customer service

Dear Dominik, Thank you for the kind words about our staff, we will make sure it reaches them. Cordially, Joel Customer service

Dear Fiona, Thank you very much for the time you invested in letting us know your opinion about your recent stay at our Costa Encantada aparthotel. We are delighted to know that all our facilities and services were to your complete satisfaction and we hope to have the pleasure of welcoming you back with us on your next visit to Lloret de Mar. Kind regards,

Apreciado cliente, Muchas gracias por el tiempo invertido en darnos una puntuación perfecta. Esperamos tener el placer de volver a recibirles con nosotros en una próxima ocasión. Atentamente

Dear customer, Thank you for sharing with us your impressions of your stay at Aparthotel Costa Encantada and for choosing our hotel as a destination for your family holiday in Lloret de Mar. Kind regards,

Dear customer, You don't know how happy we are to hear that you have enjoyed our hotel. We will congratulate all our staff for their good work and for having contributed to the success of your stay. Kind regards,

Dear client, Thank you for taking the time to share your feedback about your stay in Costa Encantada. We want to assure you that our top priority is to always provide a healthy and safe hotel environment to all our guests and employees in our establishments, and even more so now, in today’s circumstances. All our establishments have obtained the distinctive of Safe Hospitality, which proves that the company is adapted to the legislation that allows it to be open during the Covid-19 crisis, guaranteeing compliance with cleaning, health and hygiene requirements and is a safe establishment. Hope see you again in near future, Regards,

Estimado cliente. Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros.

Estimado cliente, Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros. Reciba un cordial saludo

Dear client, Many thanks for sharing your kind comments, my team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Muchas gracias por hacernos llegar su valoración tras su reciente estancia con nosotros. Es un placer saber que ha disfrutado tanto durante sus vacaciones en la Costa Brava. Esperamos volver a verle muy pronto.

Dear guest, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Best reagrds

Dear client, Thank you very much for your kind words and this good rating. We are very glad to know, that you enjoyed your stay in our Hotel and that our room equipped reach your expectations. It would be a pleasure for us to welcome you back in a next future. Kind regards

Estimado cliente, Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros. Reciba un cordial saludo

Dear Client, Thank you very much for you kind comments in relation to our Aparthotel. We are pleased to see, that you liked most of our services, especially the well assorted buffet. We are looking forward to welcome you soon in a next future. Kind regards

Dear client, Many thanks for sharing your kind comments, we really appreciate that you and your wife chosen us to spend your anniversary celebration. We are pleased that our Aparthotel reached your expectations. My team and I are very grateful for your remarks . They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. We look forward to welcoming you back to the Hotel in the near future.

Dear client, We very much appreciate your comments regarding your stay at Aparthotel Costa Encantada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear client, Thank you very much for taking your time to write a review of your experience with us at Aparthotel Costa Encantada. We really appreciate your great feedback and have taken note of your comments on areas to improve. We look forward to welcoming you back in the near future. Many Thanks

Dear client, Thank you for your honest opinion. We are happy to hear that the room did meet your expectations! About shower broke and hand drier, there must be a misunderstanding because our way of working is totally different. We have sent your comments to the staff concerned. We hope that we will have the opportunity to see you again soon. Best regards

Estimado Client, Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros. Cordialmente

Estimado Sra. Raya Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros. Cordialmente

Dear client, Thank you for having taken the time to give us your views on your stay in our hotel. All your comments help us improve our service. Best regards

Dear guest, Thank you for your comments about your stay with us. We understand that in general terms you had a wonderful stay and that makes us very happy. We hope you visit us soon again. Best regards

Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros.

Many thanks for taking the time to write this review. I very much look forward to sharing all of your lovely comments regarding your excellent experience. Your constructive suggestion about the food options and non-smoking area on the pool will be shared with the responsible of the concerned department in order to improve the service. We hope you visit us soon again. Best regards

Dear client, First of all thank you for taking your time and write this nice review after your stay at our hotel! It's great to read, that you had an enjoyable stay with us and it's a pleasure for us to know, that you were delighted with the Hotel facilities. We would be glad if you might consider the possibility to return to our Hotel in a next future. Best regards

Apreciada Susan, Gracias por su valoración y por haber elegido nuestro hotel. Nos complace saber que ha disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros. Cordialmente

Dear Linda, First of all thank you for taking your time and write this nice review after your stay at our hotel! We are very happy to know that you enjoyed, our team daily works to keep the highest quality standards, so appreciations like yours make us confidently follow these commitments. Once again, thank you very much for sharing these lovely comments, and we look forward to welcoming you back at Aparthotel Costa Encantada in the future. Best wishes

Apreciada Marta, En primer lugar, agradecerle que haya compartido sus impresiones sobre su estancia en Aparthotel Costa Encantada. Es un placer saber que ha disfrutado tanto durante sus vacaciones en Lloret de Mar. Esperamos volver a verle muy pronto. Cordialmente

Dear guest, Thank you for your comments about your stay with us. We understand that in general terms you had a wonderful stay and that makes us very happy. In response to the busy restaurant, the restaurant is opened from 19:30 pm until 22:00 pm. However, there is a lot of people that comes when the restaurant opens and is when you see a lot of people. We suggest you come few later because there are less people. We hope you visit us soon again. Sincerely

Apreciado Ian, Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida con nosotros. Esperamos poderles recibir de nuevo en nuestro establecimiento. Cordialmente

Dear Gustavo, Thank you for having taken the time to give us your views on your stay in our hotel. Many thanks for your comments regarding the staff, the services and the pools during your visit. About the noise, we ask you to share your concerns during your stay so that we may address them immediately. We have a security guard at night that can put everything in order to guarantee your best experience and your rest. We hope to see you soon. Sincerely

Dear EZ, Thanks for having the time to leave a comment about your stay in Aparthotel Costa Encantada. We really appreciate your positive comments about the food and the cleanliness. Our location has a lot of benefits like for example that it is very near the Fenals beach and 10 minutes more or less by car to the Lloret de Mar beach. We are also next to a supermarket and a bus stop that can take you to Lloret de Mar centre or to Blanes if you want to take the train, and we are far from the city centre so there is no noise in the street. About the sofa beds, in the apartment of one room you have one room with 2 individual beds in it and then in the living-room a sofa bed with capacity for 3 people. For your next visit, we also have the option of a 2-bedroom apartment, it is necessary to be 6 people minimum and it has 2 bedrooms with 2 individual beds in each one and then the sofa-beds in the living room. We hope to see you soon. Best regards,

Estimado viajero, Gracias por su valoración positiva. Es un placer saber que ha disfrutado tanto durante sus vacaciones en Lloret de Mar. Esperamos verle de nuevo en alguno de nuestros establecimientos en Lloret de Mar. Cordialmente

Dear guest, It was a pleasure to welcome you during your stay in Lloret! Thank you for your kindly words about our facilities and staff service. Our team daily works to keep the highest quality standards, so appreciations like yours make us confidently follow these commitments. We hope you visit us soon again. Best regards,

Apreciado Simon, Gracias por su valoración y por haber elegido nuestro hotel. Entendemos que en términos generales ha tenido una buena estancia en Aparthotel Costa Encantada. Esperamos verle de nuevo en Aparthotel Costa Encantada. Cordialmente