View from room
Check availability

Reviews of Aparthotel Comtat Sant Jordi

3 out of 5
Aparthotel Comtat Sant Jordi
Travessera de Ginebro, 2, Castell-Platja d'Aro

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 309 reviews" "
Rating 8 - Good. 149 out of 309 reviews" "
Rating 6 - Okay. 51 out of 309 reviews" "
Rating 4 - Poor. 29 out of 309 reviews" "
Rating 2 - Terrible. 15 out of 309 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Javier

Liked: Cleanliness, room comfort
Overall stay was nice but check-in took us about an hour. Check-out also took about 30mins. Something has to be done about it. Theres only one guy working at the reception at check in time...
Stayed 1 night in Jun 2022
Response from Aparthotel Comtat Sant Jordi on 14 Jun 2022
Thank you Mr. Javier for your message. so we take note and we have a full staff in reception. Only some times there is one person and this is the reason we inform about the check in is a 15 h when we have all de apartments ready, but try to offer at the arrival of the guest.

8/10 Good

Paul

Liked: Cleanliness, room comfort
Short overnight stay. Beds basic but comfortable. Large balcony which increased the overall space. Hot water and good air conditioning. Basic kitchen set up but everything you probably need. Clean fridge no odours. Overall good place for a single nights stay. Seagulls were noisy in the mornings so bear this in mind if this will annoy or wake you!
Stayed 1 night in Dec 2021
Response from RECEPTION on 4 Jan 2022
Good afternoon Mr.Paul Thank you very much for your visit to our establishment! We appreciate your positive evaluation and we will take your comments seriously in order to improve our service. Best regards.

6/10 Okay

Can

Liked: Cleanliness
So so
Our stay at the hotel was okay. Our room was facing the pool area which there were a lot of children playing. The amount of noise and music were a little excessive. On Saturday night there was a loudy karaoke night which ended at midnight, after an exhaustive day of hiking, it was a little too long. If you are a family with children it might make sense to stay here, if you are couple it might be good to rethink. On the other hand, location was perfect. it was very close to the best beaches and very close to the city center. The room was good too.
Stayed 1 night in Aug 2021
Response from RECEPCIÓN on 31 Aug 2021
Goor morning Mr. Can, Thank you very much for your visit to our establishment! We take your feedback and comment seriously in order to improve our services and enjoy a good stay in the future. Kind regards.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Rooms not like pics, food poisoning, no WIFI
I honestly do not know where to start. So the pictures you can see as the room you are booking are not real pictures! Hotel renovated ONE room out of 6 buildings and sells you the ONE renovated room as a standard which you will have. The rooms do not have laundry machine as advertised. The WIFI is available sometime by to pool, but there is NO WIFI in the rooms (maybe 6 rooms from one building may reach WIFI on the balcony). Food is extremely low quality. Breakfast offers the cheapest products, pool bar - not fresh food. We ate calmers which caused the worse food poisoning I ever had in my life. Two days in bed and toilet. Iron is available at the reception - but there is no ironing board. Reception is completely understaffed so there will be ALWAYS the line. They do not clean the rooms, only toilet paper will be delivered to the room. Pool view room means 'view on the building and behind the building is a pool' and sea view means 'view on the trees and if you look close there is a sea there as well behind'. Management of the hotel is horrible. When we compliant that the room is not the standard we booked (got downgraded), manager refused talking to us and said 'I don't want to talk to them, they can take their stuff and go'. Then for one week, he was not available to talk. The only positive part are the staff members. Guys at breakfast, cleaning ladies delivering paper, young receptionist are angels! Super polite, kind. I feel so sorry that they must work for such boss...
Stayed 7 nights in May 2021
Response from Aparthotel Comtat Sant Jordi on 7 Jun 2021
Buenas tardes, Honestamente, agradeciendo su mensaje, lamentamos la situación indicada ya que no se refleja a la situación del complejo. Asimismo, pedimos disculpas por no haber cumplido con las expectativas, pero permítame que podamos reflejar nuestro punto de vista al respecto. El hotel está en proceso de renovación íntegra del complejo, pues hace 63 años que estamos al mercado y todo este tiempo nos avala el servicio y el trato con los clientes. Las fotografías son las correspondientes, y ciertamente en un apartamento disponemos de lavadora, a parte del servicio de autoservicio de lavandería que es el que publicamos en todas las páginas de Internet; en cambio en ningún momento confirmamos que dispongamos de lavadora en el interior del apartamento y asimismo, usted lo ratificó que no lo tenia por escrito en ningún documento El servicio Wifi está garantizado en las zonas comunes, y justamente en el 2019 lo proveímos de fibra para poder ofrecer una plena cobertura. Lamentamos que no se indique lo que justamente se le ofrece que en todo momento se ha detallado a su reserva. Plancha en recepción, correctamente tal y como indica, su valoración del desayuno, tomamos nota para tenerlo en cuenta y nos esforzaremos en mejorar; y el contacto con dirección, por supuesto que está disponible en el complejo en todo, pero si la necesidad de contactar a las 23:00 h. de la noche con dirección que es para indicar que no hay lavadora, en el apartamento, entendemos que la gestión la realizó la compañera del departamento de recepción y que tal como usted detalla, de manera exquisita. Lo que si le agradezco, es su amabilidad en valorar el servicio del equipo del Aparthotel Comtat Sant Jordi. Cordialmente,

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Aug 2019
Response from RECEPCION on 8 Sept 2019
Muchas gracias por su visita a nuestro establecimiento! Saludos cordiales

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach
Stayed 1 night in Jul 2019
Response from HAMID / RECEPCION on 2 Aug 2019
Muchas gracias por su visita a nuestro complejo, sus comentarios son muy interesantes y se toman con seriedad para la mejora de nuestro servicio. Gracias y saludo cordiales.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and a beautiful place to spend your vacation. The two bedroom apartment was lovely with a wide open deck that let in a nice light with a table a chairs to enjoy your coffee. All the essentials needed to cook, very clean, and close to the kids play area. Will certainly return in a few months for another vacation.
Stayed 1 night in Dec 2018

8/10 Good

Lorraine, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday in Oct so the pool was closing that day. We did see seagulls bathing in the pool! Apartment was nice, bar was empty and only saw the restaurant open one day. I booked this venue because they had kids room and pool table etc. As it rained the whole time we were disappointed that they took the pool table away! Think if they advertise activities they should be available for the duration of our stay! Plenty of shops and places to eat in main strip, 10 minutes walk away.
Stayed 6 nights in Oct 2018
Response from DEP.RESERVATION on 7 Nov 2018
We take note of your comments and do everything possible to improve our service. Thanks and regards!

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good deal in Platja d"aro
This hotel may not have brand new facilities and is a little out of the way, but the price is really reasonable for a place with fully equipped rooms and a very nice pool area.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great staff helpfulness, but...
I got a phone call 1 hour before check-in to confirm I was coming, which gave me a warm feeling. Unfortunately everything went downhill from that. The bathroom smelt bad, the room immediately needed sweeping and mopping by myself (glad of the provided mop and broom), and the habit of loud music entertainment in the courtyard until late every night meant I had to change my sleeping habit. The aircon condenser on my balcony, which seems to take care of multiple apartments, makes a motorcycle-like noise and is on again off again at irregular times. My own aircon was not plugged in so I had to figure out that the plug was behind the sofa and DIY. Probably great for people who just want their holiday to consist of lounging around the pool by day and partying to loud music by night.
Stayed 4 nights in Jun 2018

8/10 Good

Tomasz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for holiday
Very good location,5 min walk to the beach,10 to the town.
Stayed 10 nights in Dec 2017

8/10 Good

Peter, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant and Unpretentious
Nice for a budget hotel. Great place to take a young family as long as you're not expecting the Ritz.

6/10 Okay

John, USA

Liked: Staff & service
Basic 3 star hotel
Most rooms face interior courtyard which is extremely loud at night. Basic food. Great bar and kids activities. Pool not heated. Did not receive new soap and towels everyday.

6/10 Okay

VJM, Boston

Liked: Cleanliness, staff & service
It was very noisy around the room areas almost every night

8/10 Good

James, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 glourious days in the sun
I drove down from Scotland through France with a couple of overnight stops. I was given a warm welcome by cheerful staff.The appartment was large, clean and sufficiently furnished. We arrived during a heatwave and the air-con unit was a god-send. The appartment was cleaned every 3 days and the towels and bedding changed. On the negative side we could have used a kettle of any sort and an iron.The sound proofing is not great either.However these are minor when compared to the facailties of this lovely Aparthotel. I would recomend Comptat Sant Jordi for families and couples alike.

10/10 Excellent

sherina, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful

10/10 Excellent

Nicole, Rabat, Morocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was uncomfortable and breakfast was not worth the money. Otherwise this hotel was perfect! The pool was amazing, and the little store was great with low prices!

6/10 Okay

Verified traveller

Liked: Staff & service
Beautiful location, basic apartments
The arrival to the hotel was good, friendly staff at reception and the check-in was quite quick. The apartments are a bit out-dated, their size is a bit small but sufficient and a good distribution. The kitchen is quite complete and the bathroom is OK. The terrace is lovely and the pool is clean and nice. The apartments are right in front of a beautifull bay and located nice and quietly just outside of town, it´s only a 5 minute walk to the main street with it´s restaurants and shops.

6/10 Okay

Verified traveller

8/10 Good

Ros, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a family
Very good value at 43.30e. Excellent pool with plenty of space and an extra childs pool. A slight 'chalet' look to the surroundings. Spacious accommodation. Surprisingly small, analogue TV - 14" at a guess!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for families
Great for families, plenty of things for children to do in a safe organised enviroment.

8/10 Good

Ricardo

Travelled with family and small children
Bien, sobretodo camareros del restaurante muy amables y simpáticos
Stayed 2 nights in Mar 2024

8/10 Good

Rkia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alojamiento limpio y tranquilo.
Stayed 2 nights in Jan 2024
Response from Recepción on 29 Jan 2024
Muchas gracias por su visita a nuestro establecimiento! Saludos!!

8/10 Good

Xavi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo correcto. Volveremos
Stayed 1 night in Jan 2024
Response from Recepció on 29 Jan 2024
Moltes gràcies per la seva visita! Salutacions,

8/10 Good

mireille

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from RECEPTION on 29 Jan 2024
Muchas gracias por su visita a nuestro establecimiento! Saludos!!

8/10 Good

CLAUDINE

Liked: Cleanliness, room comfort
Bien agréable en aparthôtel
Séjour très agréable, l'appartement est spacieux, très propre et fonctionnel. Il manque juste un peu de vaisselle (saladier, casserole) et quelques cintres dans l'armoire. L'agent d'accueil nous a proposé un appartement en rez-de-chaussée. Nous avons bien apprécié pour éviter les escaliers.
Stayed 3 nights in Dec 2023
Response from RECEPTION on 29 Jan 2024
Merci pour votre visite à notre établissement! Salutations,

10/10 Excellent

MARIE THERESE

Liked: Room comfort
Nous sommes restés du 28 décembre au 2 janvier. Appartement qui a besoin d être entièrement refait !!! Petits déjeuners copieux le personnel est qualifié propre et avenant, et nous allons revenir des que le 1er bâtiment sera rénové §
Stayed 5 nights in Dec 2023
Response from RECEPTION on 6 Jan 2024
Merci pour votre visite et votre comenatire!

10/10 Excellent

NADINE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from RECEPTION on 6 Jan 2024
Merci pour votre visite et votre comenatire!

6/10 Okay

Aurélie

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from RECEPTION on 6 Jan 2024
Merci pour votre visite et votre comenatire!

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from RECEPTION on 6 Jan 2024
Merci pour votre visite et votre comenatire!

10/10 Excellent

Almir

Travelled with family
Liked: Cleanliness, room comfort
Très bel endroit, nous n'avons manqué de rien et l'équipe sur place fut très professionnelle et sympathique.
Stayed 2 nights in Nov 2023

8/10 Good

Patsy

Stayed 1 night in Oct 2023
Response from RECEPTION on 28 Oct 2023
Muchas gracias por su visita a nuestro establecimiento! Nos alegro su puntuación y esperemos mejorar más nuestro servicio. Saludos!

6/10 Okay

Mercè

Stayed 2 nights in Oct 2023
Response from Recepción on 6 Jan 2024
Muchas gracias por su visita y sus comentarios!

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Escapada de chill
Fuimos mi novio y yo 3 días para desconectar y pudimos disfrutar de la tranquilidad, instalaciones y servicios que ofrecen. Calidad-precio excelente. Volveremos
Stayed 2 nights in Oct 2023
Response from RECEPTION on 17 Oct 2023
Buenos días Sra. Judith, Muchas gracias por su visita! Le agradecemos su comentario que sirve para motivarnos y dar más de nuestra parte para mejorar nuestro servicio. Saludos cordiales,

8/10 Good

INMA

Travelled with group
Correcto!
Bien. Correcta. Quizas el apartamento algo hecho polvo el mobiliario pero bueno… limpio.
Stayed 2 nights in Oct 2023
Response from RECEPTION on 16 Oct 2023
Buenos días Sra. Inma, Muchas gracias por su visita a nuestro establecimiento! Le agradecemos su comentarion y tomamos nota para mejorar nuestro servicio. Saludos cordiales.

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, room comfort
Se puede mejorar
Buenísima la ubicación. El personal del restaurante super amable. El sofá cama era muy incómodo y las sábanas tenían agujeros.
Stayed 2 nights in Oct 2023
Response from RECEPTION on 16 Oct 2023
Buenos días Sra. María, Muchas gracias por su visita a nuestro establecimiento! Tomamos nota de su comentario para mejorar nuestras instalaciones. Saludos cordiales,

10/10 Excellent

Alain

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from RECEPTION on 16 Oct 2023
Buenos días Sr.Alain, Muchas gracias por su visita a nuestro establecimiento! Tomamos nota de su comentario. Saludos cordiales,

4/10 Poor

juan

Disliked: Cleanliness, property conditions & facilities
Poco cuidado y un poco dejado . Tanto en limpieza como mantenimiento.
Stayed 1 night in Sep 2023
Response from RECEPTION on 16 Oct 2023
Buenos días Sr. Juan, Muchas gracias por su visita a nuestro establecimiento! Tomamos nota de su comentario para mejorar nuestras instalaciones. Saludos cordiales,

10/10 Excellent

Mireia

Stayed 2 nights in Sep 2023
Response from RECEPTION on 16 Oct 2023
Buenos días Sra. Mireia, Muchas gracias por su visita a nuestro establecimiento! Tomamos nota de su comentario para mejorar nuestras instalaciones. Saludos cordiales,

10/10 Excellent

Mourad

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Goed service. Receptionist was super behulpzaam. Alles was na Wens!!
Stayed 1 night in Aug 2023
Response from RECEPTION on 31 Aug 2023
Muchas gracias por su visita y su comentario agradable!

6/10 Okay

Marie Ève

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 1 Sept 2023
Buenos días Marie Eve, Agradeciendo su tiempo y su valoración, esperamos que hayan pasado una feliz estancia.Esperando poder darles de nuevo la bienvenida en un próximo futuro, aprovecho la ocasión que se me brinda para enviarle un cordial saludo.

4/10 Poor

islam

Stayed 4 nights in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 31 Aug 2023
Buenos días Sr. Islam, Agradeciendo su tiempo y valoración, lo tenemos en cuenta dado que nuestra intención es ofrecerles nuestros servicios e instalaciones para que tengan un feliz estancia.Nos esforzamos y más nos esforzaremos para poder mejorar y que tengan una feliz estancia en una próxima ocasión.Aprovecho la ocasión que se me brinda para enviarle un cordial saludo.

8/10 Good

Émilie

Stayed 1 night in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 27 Aug 2023
Bonjour Mme. Emilie, Nus vous remercions de votre valoration de votre séjour à chez nous.Nous espérons de vous donner la bienvenue dans une prochaine occasion.Cordialement,

8/10 Good

Franck

Travelled with family
Liked: Cleanliness, room comfort
Bon emplacement
Bon rapport qualité prix même si je trouve que les prix des hébergements sont plus cher cette année comparé à la France. L’hôtel est bien situé pour aller dans les criques et plages et pour aller se balader à pieds à Platja d’aro. La seule difficulté c’est pour se garer puisqu’on arrivant le parking était plein, impossible de réserver une place.
Stayed 3 nights in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 27 Aug 2023
Bonjour Mr. Franck, Je vous remercie pour votre valoration et pour votre temps et nous espérons vous donner la bienvenue dans un prochaine future à l'Aparthotel Comtat Sant Jordi.Cordilement,

10/10 Excellent

Saliba

Liked: Cleanliness, property conditions & facilities
Dankjewel voor de leuke verblijf. Was echt hee gezellig, we hebben goed genoten. Service was prima kamers waren prima met leuke uitzicht op het zwembad. Wij komen volgend jaar zeker terug
Stayed 3 nights in Aug 2023
Response from RECEPTION on 16 Oct 2023
Buenos días Sr. Saliba, Muchas gracias por su visita a nuestro establecimiento! Tomamos nota de su comentario para mejorar nuestras instalaciones. Saludos cordiales,

10/10 Excellent

yolanda

Travelled with family
Liked: Cleanliness, room comfort
genial!
Perfecto para unos días en familia, hay animació cada día...muy cerca de un par de calitas muy xulas para hacer snorker, padel surf, etc etc ( cala Pi)....
Stayed 2 nights in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 25 Aug 2023
Buenos días Sra. Yolanda, Agradecemos su tiempo y su valoración y lo más importante que hayan pasado unas felices vacaciones con nosotros.Esperamos poder darles la bienvenida de nuevo en una próxima ocasión.Sin otra particular, aprovecho la ocasión que se nos brinda para enviarle un cordial saludo.

6/10 Okay

Valerie.Bruno

Stayed 11 nights in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 22 Aug 2023
Buenas tardes Sra. Bruno, Muchas gracias por su tiempo y su valoración.Esperamos poder darle la bienvenida de nuevo en el Aparthotel Comtat Sant Jordi, en una próxima ocasión.Sin otra particular, aprovecho la ocasión que se me brinda para enviarle un cordial saludo.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
La habitación olia a humedad era imposible estar alli. Muy sucia . Después de 2h peleando que me c
Stayed 2 nights in Aug 2023
Response from RECEPTION on 31 Aug 2023
Buenos días, Muchas gracias por su visita a nuestro complejo! Lamentamos lo sucidedo y su comentario lo tendremos en cuenta para mejorar nuestro servicio. Saludos!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Séjour de 10 jours en famille, tres sympa
Stayed 9 nights in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 19 Aug 2023
Buenos días Sr. Gregory, Agradecemos su tiempo y su valoración, y estamos encantados que hayan pasado una feliz estancia con nosotros.Esperamos poder darle la bienvenida de nuevo bien pronto.Sin otra particular, aprovecho la ocasión que se me brinda para enviarle un cordial saludo.Atentamente,

8/10 Good

Vivien

Travelled with family
Liked: Cleanliness, room comfort
Bon établissement
Bon établissement avec une piscine de bonne taille avec surveillance. Appartement assez spacieux pour 4. Petit déjeuner varié et équilibré. Possibilité de cuisiner dans l'appartement. Vaisselle a disposition. Au top.
Stayed 1 night in Aug 2023
Response from Aparthotel Comtat Sant Jordi on 17 Aug 2023
Bonjour , Je vous remercie de votre dédication pour nous valorer.Nous espérons vous donner la bienvenue dans un prochaine future à l'Aparthotel Comtat Sant Jordi de neuf.Cordilalement,