Greeted on arrival very welcoming and although we arrived 4 hours earlier than our proposed check in time we were greeted like VIP's and looked after - given an upgrade to La Balconada area which I will definitely book next time. Fantastic food throughout, breakfast wonderful with fantastic staff and regularly replenished food and great chefs station. Gentle music/entertainment in the evening. Close to wide choice of restaurants and by the beach. Makes for great location for morning exercise. Milan looked after us impeccably so special mention to him, but all the hotel staff were fantastic and truly offer first class service. The only small disappointment was the lunch in the restaurant by the pool - service and food was just OK but would not stop me going back as believe the waiter was having an 'off day' and didn't listen clearly to requests.
We really enjoyed our time in the hotel with my girlfriend thanks to the beatiful pool area and the very friendly staff. A very helpfull server at the poolbar called Riki gave us great advice about attractions on the island! Thats a service what makes a real 5 star Hotel!
The breakfast buffet was great with a good selection of hot and cold food! We went out for dinner in the evening to different places but the dinner buffet was also very nice when we tried it so next time we will definitely go for half board!!
Fantastic hotel AAA+ Great food great facilities and great staff 👍🏼
Some nice touches too when we informed them before arrival it was our 10th wedding anniversary .Couldn't fault the place and had a really relaxing stay. Had the best steak ever at the onsite restaurant Zucos .The private pool was heated, the fridge was filled with welcome drinks and the staff never stopped smiling . Great holiday and hoping to return with more friends and family next year .
this is probably the best resort i've ever been to. the amenities are very good, rooms are super clean, staff is not only welcoming but also show that they really want you to enjoy your stay here. view is stunning. not very far from the bustling las americas. everything is just perfect. defo will come back.
This is my second time in this amazing hotel.... We were greeted with a welcome drink, and the Assistsnt manager came out to greet us and welcome us back!!! I was totally blown away! The staff are amazing, and two superstars that spring to mind are the gorgeous Solidata who always has a huge smile on her face and will always have a giggle with everyone! She's a credit to the hotel... And Jenner, the lifeguard who was always happy and chatty and mDe sure we had fresh towels as we came out of the pool..... Excellent location too and hotel cleanliness was 2nd to none!!!! We will definitely return again!!!! Thoroughly recommend
Traveller from London
Iberostar Grand Hotel Anthelia in Tenerife is now officially a luxurious hotel with a 5 Star category.More
Our stay was in early June and most other guests were over 60, nothing wrong with that but just a fact about the environment you may find there.
The facilities are excellent in terms of the pool, however rooms and certain parts of ten hotel are in need of renovation - this is being done in summer 2016. In the meantime some rooms are refurbished but don't have sea views. The rooms with sea views are ok, although ten bathrooms are not really fit for a 5* hotel: windowless bathroom, a bath tub/ shower with no internal light and flimsy cotton curtains...not really what I expected.
When we stayed the hotel's spa location had been transferred to the TV room, not ideal as you get all the reception noise whilst trying to have a relaxing massage!! Also the room is in full daylight....again not so relaxing...despite all that they tried to charge me full price for a treatment (90€ for a 50m massage...more than what I pay in London at a luxury spa!!). I had a lengthy and rather unpleasant conversation with them which ultimately achieved 30pc discount...
The food is served buffet style at breakfast and dinner, lunch by the pool is lovely. The service is very good, staff are super attentive and the food is mostly good (aside from some dodgy 'italian' and 'asian' theme nights...).
There was some evening entertainment, some musicians...not amazing but kind of in keeping with the patrons staying at the hotel.
Staff at the hotel could not have been more helpful,from arriving to leaving any request we made was quickly obliged.
Breakfast caters for every need ,and the food is great.
The pool area is very clean with comfortable loungers and free towel usage and brollies, they could do with more lounge areas though, as it was always very busy,the seating area is rarely used and this could be potentially utilised.Also the main toilets at the pool were out of service for several days.l,which was inconvenient.
Overall the decor is very fresh and looks very stylish ,and the hotel has a great ,almost collonial feel to it. Lots of international guests, and it is best for mid age upwards clientele,or those wanting a quiet relaxing time. Great hotel and staff looking forward to next visit!
The northern extension of Playa de las Americas, Costa Adeje’s main attraction is the Puerto Colón marina from where there are numerous boat excursions and water sports. Nightlife is quiet and the resort’s championship golf course is one of the best in the Canary Islands. Just inland is the relatively unspoiled village of Adeje and, near here, the Barranco del Infierno (Hell’s Gorge), a picturesque lush ravine, very popular with walkers.
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