Reception

Reviews of Italiana Hotels Cosenza

4 out of 5
Italiana Hotels Cosenza
Via Panebianco 452, Cosenza, CS

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 436 reviews" "
Rating 8 - Good. 176 out of 436 reviews" "
Rating 6 - Okay. 42 out of 436 reviews" "
Rating 4 - Poor. 10 out of 436 reviews" "
Rating 2 - Terrible. 13 out of 436 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stavroula, New Hyde park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, great breakfast, and very good staff.
Stayed 4 nights in Apr 2024

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2024

4/10 Poor

Caroline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not many choices in the area. The room was basic and as expected. The service was not great. The front desk was not helpful at all and rude at times.
Stayed 1 night in Oct 2023

8/10 Good

Robin

Liked: Cleanliness
Stayed 3 nights in Oct 2023

6/10 Okay

tal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Old small room
Very Old hotel not maintened
Stayed 1 night in Sep 2023

8/10 Good

OSCAR

Liked: Cleanliness, staff & service
BAD EXPERIENCE
The location area is not the best! Dirty Streets. The general hotel condition not good. Breakfast very good. One of the reception employees is horrible, I suggest to the manager check the hotel reception camera on Wednesday 13, 2023, 7:30 pm to understand what I’m talking about! This man was very rude. He treated me as a pos after I was waiting 8’ to make a short question! Unbelievable ! I WILL NEVER COME BACK TO THIS HOTEL! Also the parking is not connected to the hotel building! Walked 300 ft every time, was a very good exercise.
Stayed 2 nights in Sep 2023

2/10 Terrible

Manuela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was very friendly
Stayed 7 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Great breakfast!
Stayed 3 nights in Aug 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Jul 2023

6/10 Okay

Charles

Liked: Cleanliness
I arrived at 3.00 pm after a long drive, and found there was nowhere to get a drink in the hotel and there was not even a kettle in the room. The restaurant didn’t open until 7.30. I walked outside the hotel for 400m in each direction but every where was closed
Stayed 1 night in Jul 2023

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was good for a stop over, but no restaurant so had to buy bread roll in a Lindl supermarket as it was the only thing open. It was a Sunday. Cozensa itself was one of the filthiest cities I’ve been to, never again. But the hotel was good
Stayed 1 night in Jul 2023

6/10 Okay

Teresa

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Ross

Stayed 1 night in Jun 2023

10/10 Excellent

Ross

Stayed 1 night in May 2023
Response from Antonello on 3 Jun 2023
Grazie mille A presto lieti di riavervi come nostri ospiti

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 2 nights in Apr 2023

10/10 Excellent

Vincent

Stayed 1 night in Apr 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and very nice property. Will certainly come again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Family visit (father-son) so walking a block away down an alley to a ramp to a parking deck at night did not frighten use -- but others may not be comfortable with this arrangement.
Stayed 2 nights in Dec 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
You can tell it used to be a really nice hotel but the room was really musty. The bed was ok, kind of hard. The shower only had a half glass wall so water got ALL over the floor which I'm sure is why it's musty. It was nice the windows open but they were doing construction outside all night long. Not much in walking distance
Stayed 1 night in Oct 2022

8/10 Good

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff made check in easy, even though our arrival was delayed. We stayed for 8 days so had a good amount of time with staff and surrounding property. We requested a change of rooms after the third day. Our request was met politely and we were shown a room that we approved of. The breakfast was very impressive. Some things for travelers to be aware of: No walk-in shower and because the tubs are very tall getting in and out didn’t feel safe, the WiFi isn’t secure and usually failed around 8pm, the parking isn’t on the property, (you need to access it by a ramp next to the mall and then wheel your own luggage to the hotel, the mattresses are very firm, the large window frames react to the change in temperatures with very loud noises jarring you awake.
Stayed 8 nights in Oct 2022

10/10 Excellent

ESTELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 10 nights in Sep 2022

10/10 Excellent

Jiaqi

Stayed 1 night in Oct 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Italiano Hotel was very nice, the beds were comfortable and had a nice large bathtub and shower. The staff was friendly and accommodating.
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Price and cleanliness
Stayed 1 night in Aug 2022

8/10 Good

Massimo

Stayed 2 nights in Jun 2022

10/10 Excellent

Juan

Stayed 1 night in Feb 2022

10/10 Excellent

Donatello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2020

2/10 Terrible

RudolfBraun, Casteldaccia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even I got your confirmation, the hotel was closed! So terrible experience when you get there!
Stayed 1 night in Jun 2020

10/10 Excellent

filippo

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente e molto pulito. Buona disponibilita e gentilezza.
Stayed 1 night in Dec 2019

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Clean rooms. Nice property.
Stayed 2 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

2/10 Terrible

Tony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Total disappointment.
We picked this hotel based on the reviews and unfortunately, we were let down. We booked two nights and the weather was very hot. We arrived and was told at reception, the Air Conditioner is broken and it won’t be operational till following afternoon. We asked the following afternoon and of course were told still not working, without any compassion or sensitivity to our best interests! Obviously we didn’t sleep a wink and had a long day trip ahead of us! Very disappointing!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that is central, great amenities, very clean , staff is very hospitable. We always book here when visiting the Cosenza area.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it because it was in the centre of Cosenza, walking distance to the centre. Staff was helpful. Very clean and highly recommend it. Also reasonably priced
Stayed 5 nights in Aug 2019

8/10 Good

Simone

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very good and very clean. The room was very comfortable and ac was excellent. Its location is also very central.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. We rented a car and there was a parking garage connected to the hotel. It was included in the cost of the hotel room. The breakfast was great. Grocery store next to the hotel in the little shopping center. Bathroom and rooms were very clean and modern. Bed was very comfortable. The employees were so nice and friendly. Great value for your money.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great and parking was great staff were helpful .
Stayed 4 nights in Jul 2019
Response from General Menager on 13 Aug 2019
Thank you so much

6/10 Okay

Debbie, Elma ny

Travelled with partner
Had problems communicating in English. One staff member was very helpful and nice. Another acted like we were a bother when trying to get help with room safe
Stayed 4 nights in Jun 2019

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in May 2019
Response from La Direzione on 13 Aug 2019
Grazie infinite!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is modern and clean. The staff was professional and the roon was confortable.
Stayed 1 night in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cosenza
Great stay. Clean room with a big bathroom, water gets really hot in the shower. Parking just around the corner with a locked gate (with 24/7 access) breakfast started a little later then what I'm used to at 7:30am. Classic Italian breakfast with a lot of sweet things to eat, not as much savoury things though.
Stayed 2 nights in Feb 2019

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, everything is walking distance
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel very often and have always been extremely pleased with the condition of the hotel and the service.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to city centre Good breakfast Free parking and wifi
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very polite and helpful when we had issues with our booking
Stayed 2 nights in Oct 2018