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Reviews of National 9 Inn Sand Canyon

2 out of 5
National 9 Inn Sand Canyon
301 W Main St, Cortez, CO

Reviews

5.6
Rating 10 - Excellent. 30 out of 272 reviews" "
Rating 8 - Good. 62 out of 272 reviews" "
Rating 6 - Okay. 60 out of 272 reviews" "
Rating 4 - Poor. 38 out of 272 reviews" "
Rating 2 - Terrible. 82 out of 272 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Misty

Travelled with family, Travelled with family and small children
Booked my room, got there, real rundown stinks the smell is awful. The guy up front couldn’t get his computer to work so told me to just go down to econolodge. Like really? So, my family and I drove to the best western where we know it clean and worth the money! Boo on this hotel if you can even call it that
Stayed 1 night in Feb 2024
Response from National 9 on 19 Mar 2024
Thanks for your feedback

6/10 Okay

Dale

Liked: Cleanliness, staff & service
Old style motel park outside your room, noisy. You get what you pay for but got the job done.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff especially for late arrival.
Stayed 1 night in Oct 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks!
This place is a dump! The room smelled like a funeral home, bed so bad couldn't sleep. Noisy area of town. Best thing of all is the manager attempting to open our door for another guest at 330 in the morning. Then he proceeds to blame us for not leaving the light on. What a joke. I recommend sleeping in your car rather than this place.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a budget buy, and to be sure, I was thankful to have a roof over my head and and bed when I went down to shoot the eclipse. But when describing the place, the word 'Spartan' comes to mind. Bare bones. And, have fun trying to find power for phones, laptop, etc. They exist, but are so old and worn out (and likely not up to code) that when I tried to plug something in, the plug just fell out of the socket. Wouldn't stay in.
Stayed 1 night in Oct 2023

2/10 Terrible

Frank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked us to The EconoLodge down the road and they charged over we agreed. No explanation. The EconoLodge they sent was dirty. The bathroom mat was covered in mold and the drawers of dressers were filled with food particles. The towels had stains. It was the worst experience. We traveled around the world, but this is the worst place we ever stayed
Stayed 2 nights in Oct 2023

2/10 Terrible

Brenda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Our sheets had stains on them. Git in really late. Person took our payment but we were not acknowledged. We slept on top of bedding because we were grossed out but needed to sleep to continue our trip early in the morning.
Stayed 1 night in Oct 2023

10/10 Excellent

Bobbie

Stayed 1 night in Oct 2023

6/10 Okay

Joshua

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, room comfort
we went to the room and seen bed bugs on the bed we left and went some where else
Stayed 1 night in Jul 2023
Response from a on 3 Aug 2023
that not true ,liar...............

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
You get what you pay for. Was trying to save a few dollars and was disappointed with my choice. But I did get a very economical price for the room. So I feel I don't have a lot of room for complaining. Water in shower had an odder & bath tub was dirty.
Stayed 1 night in Jul 2023
Response from bob on 10 Aug 2023
thank you for your review and choosing our hotel..

6/10 Okay

Anna

Travelled with pets
Couldn't understand the Manger
Stayed 1 night in Jul 2023
Response from bob on 15 Jul 2023
thank's

2/10 Terrible

Juanita

Stayed 2 nights in Jun 2023
Response from bob on 21 Jun 2023
thank you for feedback.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from bob on 16 Jun 2023
Thank you for your positive comments .i am so glad to hear that you enjoyed your stay with us? I hope your next stay and just the corner call us if there is anything we can help you with.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Jun 2023
Response from Ashwin on 7 Jun 2023
thyanks

6/10 Okay

Roy C

Stayed 2 nights in May 2023
Response from bob on 16 Jun 2023
Thank for staying and positive comments . i am so glad to hear that you enjoyed your stat with us ?

10/10 Excellent

James

Liked: Cleanliness, staff & service
Very nice and clean but it is an older property. Don’t let that put you off though. Very nice people and as said it was very clean. Has a small fridge and microwave but no coffee pot. Would stay here again.
Stayed 1 night in May 2023
Response from Ashwin on 30 May 2023
thanks

2/10 Terrible

Rhett

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t even get to stay. We have been charged and need a refund asap!
Stayed 1 night in Oct 2022
Response from Ashwin on 13 Oct 2022
you come @ 3.20 Am in my parking lot and you do toilet near my laundry room and you and your girl friend open liquor bottel in my parking lot when i come to you and sad that i well call 911 you run from my parking lot i can not give you refund

2/10 Terrible

Sara

Stayed 1 night in Oct 2022
Response from Ashwin on 9 Oct 2022
hi sara you give 2 out of 10 that good but what problem u have room is not good OR some problem in room plz late me no so we can fix problem thank

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was adequate. Quiet room, soft mattress
Stayed 1 night in Sep 2022
Response from Ashwin on 10 Sept 2022
Thank you for taking time and write a review

6/10 Okay

angel

Travelled with family, Business traveller
Liked: Staff & service
Bathrom too old and Dirty
Stayed 1 night in Sep 2022
Response from Ashwin on 10 Sept 2022
Thank you for taking time and write a review

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was actually not a room available for us. We are going to seek out a refund from you.
Stayed 1 night in Sep 2022
Response from Ashwin on 11 Oct 2022
you have not come we have not charge for room

2/10 Terrible

D.J.

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Ashwin on 21 Aug 2022
Thank you for taking time and write a review and sorry for that u do not like my room.

4/10 Poor

Charlene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Michael

Stayed 1 night in Jul 2022
Response from Ashwin patel on 30 Jul 2022
Thank you for taking time and write a review

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room. Pleasant stay.
Our room was nice and roomy. Comfortable big beds. Clean. Quiet. Excellent shower. Manager was a nice guy.
Stayed 7 nights in Jul 2022
Response from Ashwin patel on 27 Jul 2022
Thank you for taking time and write a review

6/10 Okay

Darlene

Stayed 1 night in Jul 2022

8/10 Good

WILLIAM

Liked: Cleanliness
The Manager came to my room to tell me the coffee was ready. Can’t beat that!
Stayed 1 night in Jul 2022
Response from Ashwin patel on 17 Jul 2022
Thank you for taking time and write a review

2/10 Terrible

Carl

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay
We were happy with our stay at National 9 Inn Sand Canyon. I made a mistake with the date and the manager fixed it for me. The room was nice.
Stayed 1 night in Jul 2022
Response from Ashwin patel on 14 Jul 2022
Thank you for taking time and write a review

8/10 Good

Doug

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient for a good price. I'll always check this property first when staying in Cortez.
Stayed 1 night in Jul 2022
Response from Ashwin patel on 14 Jul 2022
Thank you for taking time and write a review

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ashwin patel on 14 Jul 2022
Thank you for taking time and write a review

10/10 Excellent

Mikko, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was very clean. We slept well. Air conditioning worked fine. Car was easy to park right at the door. The staff was wonderfully friendly and accommodating.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Place could use more TLC. But it was good for a one-night stay.
Stayed 1 night in Jun 2022
Response from Ashwin P on 30 Jun 2022
Thank you for staying at Sand Canyon National 9 Inn and taking the time to write a review.

4/10 Poor

Virgle

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean renovated older motel. New quiet AC. Large comfortable room. Friendly staff. Free light breakfast. Great rates in safe area. Very comfortable beds and quite at night. I had a great nites sleep.
Stayed 1 night in Jun 2022
Response from Ashwin P on 22 Jun 2022
Thank you for staying with us and taking the time to write the review. Hope to see you soon.

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the counter was rude. My room had a bad water leak with a hole in the ceiling. It smelled bad and the ac didnt work
Stayed 1 night in Jun 2022
Response from Ashwin P on 22 Jun 2022
Sorry for the inconvenience. Thank you for your time in writing a review and we will try our best that this will not happen again.

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Great nights stay
Stay was great, rooms were large, comfortable, and the manager was very friendly and responsive.
Stayed 3 nights in Jun 2022
Response from Ashwin patel on 19 Jun 2022
Thank you for taking time and write a review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. L, the manager was so accommodating, he gave us a bigger room with no extra charge. The room was clean and our overall stay was good.
Stayed 1 night in Jun 2022
Response from Ashwin patel on 17 Jun 2022
Thank you for taking time and write a review

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good value for the price
This property is older, but perfectly clean. Considering it was the least expensive motel room available that night, it was fine. I disagree with several of the negative reviews. Now under new management. He told me he had moved from Farmington just a couple months earlier.
Stayed 1 night in May 2022
Response from Ashwin.P on 10 Jun 2022
Hello Gregory; Thank you very much for taking the time and express your experience. Thank you.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great the water temperature was the only thing that was tricky everything else I experienced was great
Stayed 1 night in May 2022
Response from Ashwin patel on 9 Jun 2022
Thank you for taking time and write a review

6/10 Okay

Derrell

Disliked: Cleanliness, property conditions & facilities
No cups, poor room conditions and not good for the price.
Stayed 1 night in May 2022
Response from Ashwin patel on 10 Jun 2022
Thank you for taking time and write a review

4/10 Poor

Cara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is not maintained at all. Mold on the walls, broken down lampshade dirt and stains on walls, doors, etc. The owner obviously cares nothing about standards and appearances.
Stayed 2 nights in May 2022
Response from Ashwin patel on 10 Jun 2022
Thank you for taking time and write a review

4/10 Poor

Benjamin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have gone with a nicer place
Stayed 1 night in May 2022
Response from Ashwin patel on 4 Jun 2022
Thank you for taking time and write a review,

2/10 Terrible

Ethel I

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Truly a living hell
Honestly I'm not one to ever say anything bad because I do understand that people have bad times but this gentleman was horrible he was rude he was disgusting when I checked in he yelled and screamed at me he threw me my key he demanded that I don't smoke on the property when I'm allergic to smoke I'm allergic to alcohol I've never done a drug in my life he's threatening me about charging me all these charges if I do any of this in the room he was pissed that I checked in at 3:30 in the morning as far as I knew they had 24-hour check-in he was horrible yelled and screamed at me banged on the f****** door at 9:05 when my check out time was at 11:00 then at 10:45 he banged and kicked the door and told me I better get out or he would be calling the police check out time is at 11:00 I had all of my bags packed ready to go as they started to close the door and because it was 11:59 he almost kept my stuff my cell phone and my purse was still in there when I was taking my bags out to my car he told me I had 30 seconds to get him or he was going to keep them and I would never see him again this gentleman was really horrible this place is not very safe I would not go here if I were you
Stayed 2 nights in Apr 2022
Response from Ashwin patel on 4 Jun 2022
Thank you for taking time and write a review.

10/10 Excellent

MARION

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed the Indian staff! Incredible culture, and unmatched hospitality! Thank you MrPatel. !!
Stayed 3 nights in Apr 2022
Response from ashwin patel on 4 Jun 2022
thank you for taking time and write a review.

4/10 Poor

Marlene

Disliked: Amenities, property conditions & facilities
I was supposed to have a king-size bed. I got a double. The linens were cllean, but i certainly didn't want to drop anything on the floor...
Stayed 1 night in Apr 2022
Response from Ashwin patel on 4 Jun 2022
Thank you for taking time and write a review