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Reviews of Trehellas House Hotel and Courthouse Restaurant

3 out of 5
Trehellas House Hotel and Courthouse Restaurant
Washaway, Bodmin, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 233 reviews" "
Rating 8 - Good. 78 out of 233 reviews" "
Rating 6 - Okay. 26 out of 233 reviews" "
Rating 4 - Poor. 8 out of 233 reviews" "
Rating 2 - Terrible. 4 out of 233 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Friend, clean, comfortable an welcoming
Stayed 2 nights in Mar 2024

4/10 Poor

Sharon

Travelled with partner
Very disappointed that we didn’t get the room we booked - we booked a room with a bath as when away like to have a soak but instead has the smallest shower I’ve ever seen! we were not even in the hotel but in an annex. The room bore no resemblance to any of the pictures shown which was misleading - breakfast ok but apart from asking what we wanted to eat no Interaction at all - would never have booked if we’d had the right description or pictures - very disappointing
Stayed 1 night in Feb 2024
Response from Alistair on 9 Feb 2024
You absolutely did get the room you booked. At 53 per night inc breakfast, not sure what you were expecting, especially in view of other comments on this site

6/10 Okay

Rob

Business traveller
Liked: Staff & service
Well placed for travellers
Lovely bed - spent most of the time in it as the room was so cold. Great old building which will be great in the summer as it will be cool with the very thick walls Stayed here in the past and it’s not changed. As a result it could do with a bit of TLC My room was nearest to the road which you could hear even with secondary glazing Really nice staff though
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities, room comfort
Please any stay near Bodmin.
Very nice pitstop en route. Handy for onward travel in any direction. Very nice breakfast. Plenty of parking. Friendly hosts and staff.
Dairy free breakfast
Nice Malbec
Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, we were in the courtroom and it was immaculate, the staff couldn’t do enough for us and made us feel very welcome The food is also outstanding 😍
Stayed 2 nights in Dec 2023

10/10 Excellent

Julie

Stayed 1 night in Nov 2023

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
A gem of a place
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ernessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Staff were very friendly, food was amazing… would definitely recommend! Slightly dated feel to the place but very clean and comfy!
Stayed 3 nights in Oct 2023

10/10 Excellent

Frances

Stayed 2 nights in Sep 2023

8/10 Good

Lucia

Stayed 2 nights in Sep 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Simon

Stayed 1 night in Aug 2023

8/10 Good

Jason

Liked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Marisa

Travelled with partner
The restaurant provides tasty food with good choice for both breakfast and dinner. The non-dairy alternative to milk requested about 2 weeks before our arrival was not provided. Our room (Polzeath) was clean, but very small and it was quite an ordeal to move around for 2 adults and a medium-sized dog with a suitcase. Once I saw the room I checked the hotel website and I realised that it was advertised as a single room, not a double. When I booked it on Expedia I didn’t book a single room, I booked a double, but the email confirmation received from Expedia, that I did not read properly until I saw the room, did state “single room sleeps 2”. That email should have alerted me and I should have checked, but I didn’t and that’s my problem. Someone made the mistake to give a party of 2 adults with a dog a single room, but I don’t know whose mistake it was: Expedia or the hotel? Luckily we spend very little time in hotel rooms in general, we are too busy going around, so we decided to leave it there to avoid wasting time arguing. The bed was small and the mattress wasn’t that comfortable. The tea cups, plastic cups and toiletries provided were not enough for 2 people staying 2 nights and the housekeeping staff forgot our room after the first night. I informed the receptionist, who apologised, supplied toiletries, and offered to make our room. I declined, since my husband was showering. Apparently toiletries are complimentary and what they provide on arrival is what guests get.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort
Smallish room with a very comfortable double bed. Stool provided was wonky but otherwise a nice room. Breakfast was excellent, service efficient and friendly.
Stayed 1 night in Aug 2023

6/10 Okay

Pamela June

Liked: Cleanliness, staff & service
A bit disappointing 😞
Our room was a little tired and old fashioned. We had to walk across the car patk to our room up some steps which we hadnt expected. My husband has a bad hip and he slipped outside as raining so not ideal. The television was very small and no mini fridge in the room. The breakfast in the restaurant wsx very nice though.
Stayed 1 night in Jul 2023
Response from Alistair Hunter on 29 Jul 2023
You are allocated what you book. if you have mobility issues it makes sense to contact the hotel. mini fridges are a thing of the past

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night there. The hotel itself was beautiful and we had a lovely room, the Port Isaac room in the barn. Such a peaceful, quiet location. Enjoyed a fabulous evening meal and breakfast with great choices. Everyone was friendly and helpful and did everything they could to make our stay enjoyable. Hope to stay there again. :)
Stayed 1 night in Jul 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely short stay
We enjoyed our one night stay. The evening meal and breakfast were both delicious and well presented. Our room was clean and comfortable. Berniece showed us to our room and waited on that evening and at breakfast. She is very helpful and efficient. We would return if we are in the area again.
Stayed 1 night in Jul 2023

8/10 Good

Sue

Stayed 1 night in Jul 2023

10/10 Excellent

Julian

Stayed 1 night in Jul 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily one of the best heritage places we’ve been to, great restaurant also and great service
Stayed 1 night in Jun 2023

8/10 Good

andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. The hotel is in a wonderful area very peaceful. We stay in the Rock room which was very clean and comfortable. Great selection on the breakfast menu all freshly cooked . The staff were lovely very helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable night sleep.
Stayed 1 night in Jun 2023

8/10 Good

'Denise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Okay property, very dated
Stayed 1 night in Jun 2023

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet clean, easy to find. Great breakfast
Stayed 1 night in May 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous, 300 year old property situated out in the Cornish countryside between Bodmin and Port Isaac. The buildings and grounds are absolutely stunning, with gorgeous gardens in front and back. The various rooms to let are so beautiful. It is quaint and so very comfortable. The evening meals in the dining room are expertly prepared and served in such an exquisite manner in true English/Cornish fashion. The breakfasts offered in the beautifully appointed sunroom are also amazing. This is not an establishment for the young partying crowd, rather for those who are seeking a peaceful, beautiful retreat with exquisitely prepared food and drink, and a very comfortable place to sleep and unwind.
Stayed 2 nights in May 2023

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked a one night stop over on route from our holiday in Scilly Isles. Lovely building inside and out, didnt hear any road noise in our bedroom, although our bed was a bit squeaky. Every time one of us moved we woke the other one up. Enjoyed our meal in the hotel restaurant, it was a nice end to a lovely week away
Stayed 1 night in May 2023

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

P

Stayed 1 night in Jan 2023

8/10 Good

Sanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property and friendly staff
A very nice place to stay. Rooms aren't big but comfortable and good value, with friendly staff.
Stayed 1 night in Dec 2022

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night break
The room (Lostwithiel) was the one I booked but hadn’t realised that it was not located in the main house. As it happens it was ideal for our purposes as we were cycling and walking. The room did smell a little musty and the heating was not working on our arrival but this was soon sorted. You can hear the traffic especially if you want to open a window. Agree with a previous comment the decor is feeling a little tired but all was clean. Had a very good meal in the restaurant the first evening and breakfasts were amazing. Staff were excellent.
Stayed 2 nights in Nov 2022

8/10 Good

Anthony, Coventry

Stayed 1 night in Oct 2022

10/10 Excellent

Denis

Stayed 1 night in Oct 2022

10/10 Excellent

Allan

Stayed 1 night in Sep 2022

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely feel. Lovely breakfast !
Stayed 1 night in Sep 2022

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Paul

Stayed 1 night in Aug 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a lovely set of buildings set in the countryside not far from Bodmin. The staff were friendly and helpful and the room was very large with its own (large) en-suite. They do have a pool we noticed but we did not use this. The food was good both for breakfast and evening meals and it was nice to sit outside in the gardens with a drink or two. The only criticism would be that the room we were in did have a moist air to it, so we would have to open the windows on occasion and being that you are next to a busy road this can disturb those who are light sleepers.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful location
Lovely staff and a wonderful hotel. Our bikes were looked after and we really enjoyed dinner. Thank you for making us feel so welcome.
Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2022

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short break at Trehellas House Hotel
Lovely comfortable, homely accommodation, freshly cooked food and the food was brilliant. will certainly stay there again. Highly recommended
Stayed 3 nights in Jul 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. Excellent food. Courteous and efficient staff. Beautiful grounds. Can't wait to stay again.
Stayed 1 night in Jun 2022