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Reviews of The Kings Head

3 out of 5
The Kings Head
The Square, Chacewater, Truro, England

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 298 reviews" "
Rating 8 - Good. 136 out of 298 reviews" "
Rating 6 - Okay. 42 out of 298 reviews" "
Rating 4 - Poor. 19 out of 298 reviews" "
Rating 2 - Terrible. 17 out of 298 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inadequate accommodation
This is a very run down establishment and does not match the details provided . Rooms are not ensuite, carpets and other areas are old and dirty. There is a strong smell of smoke pervading the place - indeed the landlady was smoking downstairs while we were having breakfast. The bar was closed before 9.00pm - no customers apparently. The bed was comfortable but the towels were threadbare. The shower room provided was down a dingy corridor, contained cleaning equipment and had an extremely weak shower.
Stayed 1 night in Mar 2023

4/10 Poor

Derek

Disliked: Property conditions & facilities
One night only!
At £55 it was pretty reasonable I suppose, but I'm glad it was 'one night only'. I thought I had room with a bath, but the bath/ shower/ toilet was down the corridor. No cold runing water in the sink, tv didn't work in the bedroom, kettle wouldn't fit under tap (hot tap) for drinks. Limited menu for meals, unlike on the website. Breakfast only cereal and toast. Bed comfy, and room clean, but pub is clearly being run on a shoestring
Stayed 1 night in Feb 2023

2/10 Terrible

H L

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Well got into the room the T.V did not work there was urine on the toilet seat hairs on the bathroom tiles the door to the room looked like it had been kicked in several times just generally dirty throughout there was steps by the window so you could smoke out the window the land lady at breakfast walking around with a cigarette in her mouth I was given an ashtray well a jug in which milk served in at breakfast had scrambled eggs the fist day as no bacon available just floating in water the second day had the full English that was not that nice either only stayed the second night as already paid was given a mop bucket to flush toilet with it is the worst place I have ever stayed could not wait to get out
Stayed 2 nights in Jan 2023

2/10 Terrible

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We booked a 3 night stay and there was no restaurant available which we was not advised about prior to booking We booked also as it seemed to have sports channels but didn’t have that either Breakfast was a “continental” only due to lack of chef but even that was very poor Have to say the guy behind the bar was very helpful and polite….
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Very disappointing - not recommended.
Staff were great, but rooms very dated and cleanliness also poor - particularly in the en-suite shower and toilet. The room did not get remade or replenished with coffee/tea/milk at all during my stay. The room was on the front of the building so unacceptably noisy due to outside drinking (every night) and a surprisingly busy road. The breakfast was very basic (boxes of cereal, whole fruit, toast, fruit juices) with the option to upgrade to a cooked breakfast for £5 - so the advertised 'free breakfast' is very misleading. The evening meals were very good value for money however!
Stayed 3 nights in Jul 2022

2/10 Terrible

Esther

Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Served a purpose
Staff very friendly. Rooms were not very inviting. No soap in bathroom . Everything needed a good clean really. And room very smoky from customers down below.
Stayed 1 night in Jun 2022

10/10 Excellent

karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I was hosting at The Hall for Cornwall in Truro which was a 15min drive away. The pub was in a little village called Chacewater and there was a convenient store and fish and chips shop. I was allowed to eat the takeaway in the pub as they had stopped serving food. The room was clear and tidy. I must say the staff and locals were friendly and had a wonderful stay.
Stayed 1 night in May 2022

8/10 Good

John

Business traveller
Liked: Staff & service, room comfort
Clean and comfortable
The room was clean and comfortable. The pub had changed landlord this week so new people settling in. Food stopped at 7pm. Chip shop wasn’t good and only shop also closed at 7pm. But that is not the King’s Heads fault just the local customer demand.
Stayed 1 night in Apr 2022

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Good for price
Overall a decent stay for the price. Toilet in room was a bit smelly but other than that room ok. Nice pub and friendly staff, food was nice. Road was a bit noisy at night but you get what you pay for.
Stayed 1 night in Apr 2022

10/10 Excellent

Andrew

Stayed 1 night in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service
March Into Chacewater
We first stayed here back in August 2021 as a last minute one night booking and this was a return visit for longer. We were given a warm welcome by Darren upon arrival and given the keys for the same room as last time. The pub has recently had a change of management and that is apparent in the room because the level of cleanliness has improved. Our room was at the front of the pub looking onto the main room and although there was noise from the traffic it was not too bad during the night. A full English breakfast is included in the room price and is generous enough to set you up for the rest of the day. We also ate a couple of evening meals in the bar area. Both times the food were generous portions and excellent value for money. There is parking onsite, but it's easier to park in the free car park just around the corner. The pub is also on a bus route which is handy for exploring the rest of Cornwall if you fancy a break from driving. The only downside was on the last night the occupants in the neighbouring room were quite noisy; talking on mobile phones in the corridor and banging the door throughout the night.
Stayed 3 nights in Mar 2022

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, really good food 👍
Stayed 1 night in Mar 2022

6/10 Okay

Lorna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great comfortable stay for 2 nights. Lovely breakfast and good even food, nice beer and comfortable bar. Staff great. Well recommended. Riom clean and very nice. Not to far from truro.
Stayed 2 nights in Dec 2021

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place.Good breakfast
Stayed 3 nights in Dec 2021

2/10 Terrible

g

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pot house
Were do i start. the first time i tried booking a roos because his laptop what running slow and said i should call back in 10 minuets, the hung up on me, if it wasn't for the fact my daughter was in hospital, and I needed a place close to the hospital i would not have bothered, I was able to book a room via Hotels.com, which stated there was breakfast included, when i asked what time it would be served i was told i did not have Breakfast included with the room. I had to stay the night we my daughter in the hospital and my partner stayed in the room, the bathroom was the other end of the hallway from the room, we was given no instructions for getting in or out so my partner was not aware of the door to the side for guest to enter and leave and was unable to get out, Itried calling but had no answer he finally came to the door and was very rude, and pointed to the door on the side an said we could not use the door we had used the night before to get in and go to the room, and to top in of when i did manage to get in to have a Luke warm shower the hallway had a smell of cannabis, worst experience ever is an understatement.
Stayed 1 night in Dec 2021

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Lovely staff.
Really nice stay. Unfortunately the kitchen was closed due to illness but they offered alternatives and advice on where to eat. Such lovely staff and so welcoming. Great place to stay with the lovely personal touch.
Stayed 1 night in Sep 2021

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bank Holiday Overnighter
Great location for a last minute overnight stay. Check in was really easy; we were shown to our room by the world’s youngest landlady! Room was clean and modern looking. Although it was overlooking the main road through Chacewater it wasn’t overly noisy. Great breakfast in the morning; cereals, juice and coffee/tea followed by a cooked to order English breakfast which was delicious.
Stayed 1 night in Aug 2021

10/10 Excellent

Louise

Travelled with group
Liked: Staff & service, room comfort
One night stay
We stayed for just one night to attend a day event. It is an old building so expect a few quirky things about it. I cant comment on the food as we didnt have time to stay for breakfast. We left mega early! But I would stay here agian if I was attending a local event ir seeing local friends. Was a very comfortable night
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

PHILIP

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Liked: Staff & service
23/24 June
The people running the hotel were enormously friendly and went out of their way to be helpful. This was reflected in the atmosphere in the bar/eating area. Food good and not too expensive. The non-functioning lavatory in my room was not, I suppose, anyone's direct fault, but I cannot but mention it.
Stayed 1 night in Jun 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, lovely service. Breakfast good.
Stayed 1 night in Apr 2021

8/10 Good

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb in everyway
This has to be one of the best places we have stayed, arrived first night after long Journey to be welcomed by owners Jenny, Martyn and team. They made us a lovely meal even after there kitchen serving time. We stayed two nights and the bed was super comfortable, room was lovely and clean and fresh, very homely feel. Jenny kept us and other guests at a safe distance during panademic during dining times. Look forward to a revisit on next work trip that way.
Stayed 1 night in Feb 2021

8/10 Good

Elliot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good food , clean and comfortable
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

10/10 Excellent

Rimgaile, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. Land lady was very nice and helpful.
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
ok for 2 nights
The Landlady only moved in a few days ago, so there was bound to be a few teething problems. We booked quite some time ago and believed we booked with a full English breakfast included, however this was only available as a £6 pp upgrade. The 'continental breakfast' was just a limited choice of boxed cereals and toast. A very disappointing breakfast. The room was clean and newly carpeted. Comfortable bed. There were no mirrors anywhere in the property, which made getting ready to go out challenging. Our room was at the front of the property and had no double glazing. This meant the room was quite noisy with the traffic, and noise from the pub itself. The new Landlady was coping entirely on her own with no staff as yet, therefore there was no restaurant meals available and no daily housekeeping. I am sure once she gets some staff in things will improve. Priority one is to get some mirrors!
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

The room was nicely decorated but only 1 large and 2 small towels were provided, the milt pots were out of date and off, we didn’t get any teabags, there was no bin, the sink was very cracked and the bathroom rug was dirty. Worst of all no- one turned up to serve breakfast and we could not find anyone on the premises so had to leave without breakfast.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we wanted!!!
Was our second time staying here. Very comfortable, lovely breakfast. Hassle free parking and stay amazing value.
Stayed 1 night in Oct 2018

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great B&B
Visiting family locally. This is a great spot at a great price with a lovely host and breakfast! Will definitely be staying again :)
Stayed 1 night in Oct 2018

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
Bus stop in Chacewater
A good night's sleep and breakfast. The owners are struggling with a very old building that has no charm. Freshly painted outside but some areas inside in need of renewal and paint. Buses through the village are frequent and easily heard through the single glazing.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curfew for arrival
what stay? The owner wouldn't let my parents in as said it was too late for arrival! They had been travelling for 5-6 hours and thought they could stay at this place with no time restrictions, but were told closed at 10:30pm. They called a few times on route to update with a time, so why on this one occasion didn't this place open up just to let them in, as all they needed was the bed!
Stayed 1 night in Sep 2018

8/10 Good

wayne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Philip

Liked: Staff & service, property conditions & facilities, room comfort
Nice room and comfortable bed. Good breakfast and friendly staff. Shared toilet. Handy for leaving car and using bus service.
Stayed 1 night in Sep 2018

8/10 Good

Sally

Hotel was clean owners were friendly We would stay again
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hotel for a cheap one night stay
Owner very hospitable. Room was big enough. Bed was not too comfortable but apart from that, for what we paid it was good value.
Stayed 1 night in Sep 2018

10/10 Excellent

Alex, San mateo, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed here while traveling from London to Cornwall on our honeymoon. We first pulled up to the property which was very well maintained and parked in the driveway right next to the building (free parking). We checked in with a very nice young lady who turned out to be the owners daughter, she was so nice and courteous. The owners daughter checks people in, serves the food, bartends, and cleans the place!! the rooms are upstairs above the pub, I believe there are six rooms and they're all very cute and well maintained. We met the owner who was also very nice guy and really works hard at keeping The Kings Head working smoothly. My wife and were so happy with our stay here! We will definitely be returning and highly recommend it !!
Stayed 1 night in Jul 2018

10/10 Excellent

John, Weston-super-Mare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
We were looked after very well, the breakfast was very nice, room was big and comfortable, was in a central location for driving around Cornwall, really enjoyed our stay there, nothing was too much, great customer service and would definitely recommend it.
Stayed 3 nights in Sep 2018

8/10 Good

Susan

Very hospitable host.
Stayed 2 nights in Sep 2018

4/10 Poor

Mick, southampton

Disliked: Staff & service
Very strange place
We checked in mid afternoon, room was clean although noisy from street traffic. Returned just after 9pm, everything locked up and dark. Next morning we went down for breakfast (only served between 8.30-9.00) to find bar area locked, curtains drawn and no sign of life. Went to local bakery for breakfast. Out for the day returning about 9.30pm as before bar all locked up and dark. The next two mornings although we could see breakfast was being served we made alternative arrangements. In our three day stay we only saw the bar open & the landlord on the first afternoon. Very strange, we heard from locals that the place is up for sale let’s hope the new owners change their approach
Stayed 3 nights in Sep 2018

8/10 Good

Hilary&Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good room, service, food. perfect for an overnight stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Jeffrey

Great Pub, very clean room, excellent breakfast included. Evening food very good and a very reasonable price too. The proprietors are both very pleasant and very helpful. Car parking is easy, toilets very clean and available. Only 5 mins to the Truro park and ride. Would stay again.
Stayed 2 nights in Aug 2018